ZipRecruiter

Log In

1

Collections Assistant Manager Jobs in Spokane, WA

CSC Management

Assistant Manager

Spokane, WA · On-site

$23 - $27/hr

The Assistant Manager will focus primarily on rental collections and leasing. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all ...

CSC Management - Spokane

Assistant Manager

Spokane, WA · On-site

$23 - $27/hr

The Assistant Manager will focus primarily on rental collections and leasing. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all ...

CSC Management - Spokane

Assistant Manager

Spokane, WA · On-site

$23 - $27/hr

The Assistant Manager will focus primarily on rental collections and leasing. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$20.49/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... The Assistant Store Manager position is critical to our success, providing support to the ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$20.49/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... The Assistant Store Manager position is critical to our success, providing support to the ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$20.49/hr

... and apparel collections for the whole family--celebrated for style, quality, innovation, and ... The Assistant Store Manager position is critical to our success, providing support to the ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$22.39/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... The Assistant Store Manager position is critical to our success, providing support to the ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$22.39/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... The Assistant Store Manager position is critical to our success, providing support to the ...

Skechers

Retail Assistant Store Manager

Spokane, WA · On-site

$22.39/hr

... and apparel collections for the whole family--celebrated for style, quality, innovation, and ... The Assistant Store Manager position is critical to our success, providing support to the ...

aan

Customer Accounts Manager

Spokane, WA · On-site

$20 - $21/hr

... collections and lease renewals. This role strategically influences team performance to assist ... Manage collections and renewals by counseling customers and contacting those with expired or ...

New

aan

Customer Accounts Manager

Spokane, WA · On-site

$20 - $21/hr

... collections and lease renewals. This role strategically influences team performance to assist ... Manage collections and renewals by counseling customers and contacting those with expired or ...

New

Aaron's

Customer Accounts Manager

Spokane, WA · On-site

$20 - $21/hr

... collections and lease renewals. This role strategically influences team performance to assist ... Manage collections and renewals by counseling customers and contacting those with expired or ...

New

KETTLER

Regional Property Manager

Spokane, WA · On-site

$126K/yr

Monitor filings to the attorneys and to FCO for collections. * Prepare all reports, analysis, and ... Implement changes as needed. * Assist the Community Manager, Maintenance Manager and Regional ...

next page

Showing results 1-20

All JobsCollections JobsCollections Assistant Manager JobsCollections Assistant Manager Jobs in Spokane, WA

Collections Assistant Manager information

See Spokane, WA salary details

$10

$20

$30

How much do collections assistant manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections assistant manager in Spokane, WA is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.32 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities near Spokane, WA are hiring for Collections Assistant Manager jobs?

Cities near Spokane, WA with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Assistant Manager

Spokane, WA • On-site

CSC Management
See more jobs at CSC Managementexternal

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

CSC Management is looking for an Assistant Manager in Spokane, WA to join our growing team!
Who We Are:
CSC Management is a privately owned, multi-family property management firm headquartered in Aspen, CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as Spokane, Portland, El PAso, Dallas, Santa Fe, Oklahoma City, and Lexington - with close to 5,000 units under management.
Job Summary:
The Assistant Manager is the key to success at our property sites. In this position, you will assist the Community Director with overseeing several rehab and property improvement projects, being responsible for all property operations, and managing and coordinating people, activities, and available resources to maximize occupancy levels and property values. The Assistant Manager will focus primarily on rental collections and leasing. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all facilities and compliance are in great standing. In addition, you will support and train the support staff and maintenance team to perform their jobs to the fullest potential.
Benefits:
  • Hourly Pay Rate: $23.00 - $27.00
  • On-going training and development in topics relevant to the Property Management industry
  • PTO, including vacation, sick, and personal time off, as well as paid holidays
  • Performance Bonus Programs
  • 401K & 401K Employer Matching
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Life insurance
  • Parental leave

Responsibilities
  • Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
  • Approve and submit all invoices to corporate office for payment
  • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
  • Ensure that lease files are complete and that completion of leases is being executed properly
  • Ensure that the office opens on schedule, is clean, and that model apartments are ready for tours and inspections
  • Assist in maintaining records on all aspects of management activity on a daily, weekly and/or monthly basis.
  • Communicate all challenges affecting the operation of the property to the Property Manager
  • Ensure all calendar activities are conducted in a timely manner to meet required deadlines
  • Maintain positive customer service attitude that contributes to a vibrant community
  • Perform inspections with residents for all move-in/move-outs
  • Review and track all notices to vacate to determine the cause of the move-out
  • Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
  • Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit
  • Update 'Make Ready Board' daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out
  • Report all liability and property incidents to Property Manager immediately.
  • Conduct market surveys monthly. Conduct or shop comparables and be aware of neighborhood market conditions
  • Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
  • Welcome and show property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
  • Approve and sign all lease paperwork and addenda
  • Complete leasing goals weekly

Minimum Requirements
  • 2 years experience assisting management of apartment properties
  • Proficient knowledge of Microsoft Office Suite, Google Drive, Entrata
  • Knowledge in basic accounting, reading financial statements, and managing budgets

About Us:
We value progressive thinkers who bring diverse experiences and viewpoints to the table. CSC team members are systems thinkers and operational experts. We are performance driven self-starters who embody an entrepreneurial mindset and thrive in being self-directed as well as team-oriented. We enjoy working with a team to build new systems and creatively use existing resources to proactively address issues. We strive for continual improvement and excellence.
CSC is committed to equal employment opportunity. We will not discriminate against employees, or applicants for employment, on any legally-recognized basis including, but not limited to: veteran status, marital status, military status, race, age, gender, religion, sexual orientation or national origin.'
This Company Describes Its Culture as:
  • Detail-oriented -- quality and precision-focused
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative

Apply