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Collections Assistant Manager Jobs in Tennessee (NOW HIRING)

Brook Valley Management

Local Route Driver

Nashville, TN · On-site

$17.75 - $23.25/hr

Help build, sustain, maintain donation box sites and routes for donation collections * Assist in the future development of routes, donation box and trailer site placements * Maintain clean and ...

Brook Valley Management

Local Route Driver

Nashville, TN · On-site

$23 - $25/hr

Help build, sustain, maintain donation box sites and routes for donation collections * Assist in the future development of routes, donation box and trailer site placements * Maintain clean and ...

Rent-A-Center

Assistant Manager - Sales

Memphis, TN · On-site

$17 - $20/hr

A day in the life of a Sales Assistant Manager: * Sales: Responsible for sales growth through ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Rent-A-Center

Assistant Manager - Sales

Paris, TN

$14.45 - $17/hr

A day in the life of a Sales Assistant Manager: * Sales: Responsible for sales growth through ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Rent-A-Center

Assistant Manager - Sales

Memphis, TN · On-site

$17 - $20/hr

A day in the life of a Sales Assistant Manager: * Sales: Responsible for sales growth through ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Rent-A-Center

Assistant Manager - Sales

Paris, TN · On-site

$14.45 - $17/hr

A day in the life of a Sales Assistant Manager: * Sales: Responsible for sales growth through ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Brook Valley Management

Local Route Driver

Memphis, TN · On-site

$22/hr

Help build, sustain, maintain donation box sites and routes for donation collections * Assist in the future development of routes, donation box and trailer site placements * Maintain clean and ...

Brook Valley Management

Local Route Driver

Memphis, TN · On-site

$18 - $23.25/hr

Help build, sustain, maintain donation box sites and routes for donation collections * Assist in the future development of routes, donation box and trailer site placements * Maintain clean and ...

RPM Living

Assistant Community Manager

Nashville, TN · On-site

$18.25 - $22.25/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Nashville, TN

$18.25 - $22.25/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Spring Hill, TN · On-site

$17.75 - $21.75/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Spring Hill, TN · On-site

$17.75 - $21.75/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

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All JobsCollections JobsCollections Assistant Manager JobsCollections Assistant Manager Jobs in Tennessee

Collections Assistant Manager information

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Tennessee are hiring for Collections Assistant Manager jobs?

Cities in Tennessee with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Local Route Driver

Nashville, TN • On-site

Brook Valley Management
See more jobs at Brook Valley Managementexternal

$17.75 - $23.25/hr

Full-time

Medical, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

City Thrift Opportunity

Be part of a team with purpose! For nearly 40 years, our family-run business has been committed to making a difference. We help protect the environment by giving new life to millions of pounds of used goods that might otherwise end up in landfillswhile creating quality jobs and delivering outstanding value to our customers.

Must be able to pass MVR, background and thorough drug screening and have at least 2 years of verifiable experience driving a box truck or similar vehicle.

Why City Thrift?

  • Home every night
  • Monday-Friday schedule
  • Paid Time off
  • Bonus programs!
  • Healthcare benefits, 401k and more

Responsibilities and duties:

  • Possess the ability to drive and operate a large box truck
  • Demonstrate outstanding customer service to all donors and customers
  • Build safe and efficient truckloads of donations using company operational standards
  • Help build, sustain, maintain donation box sites and routes for donation collections
  • Assist in the future development of routes, donation box and trailer site placements
  • Maintain clean and orderly donation sites and routes based on company operational protocols and standards
  • Work safely and efficiently in loading and unloading trucks and trailers
  • Possess the ability to regularly work in the heat, the cold and in wet weather conditions

Qualifications:

  • Must be at least 25 years of age.
  • 2+ years driving a box truck or like vehicle
  • Must possess valid state driver's license.
  • Must meet Department of Transportation medical requirements by passing a DOT physical.
  • Applicant's Motor Vehicle Record (MVR) must meet company insurability requirements.
  • Applicant must be willing to submit to a background check and hair follicle drug screen.
  • Must be able to lift up to 50 pounds regularly.
  • Capable of bending, stooping, crouching, pushing, pulling and climbing stairs and in and out of a truck frequently.

Education:

  • High School Degree, GED or equivalent work experiences.

Apply