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Collections Analyst Jobs in Iowa (NOW HIRING)

Indigo Living

Collections Manager

West Des Moines, IA · On-site

The Collections Manager is responsible for managing delinquency and rent collection activities ... Ability to analyze financial information, identify discrepancies, and resolve issues accurately.

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Collections Analyst information

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How much do collections analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections analyst in Iowa is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.62 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.

What are popular job titles related to Collections Analyst jobs in Iowa?

For Collections Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Collections Analyst jobs in Iowa look for?

The top searched job categories for Collections Analyst jobs in Iowa are:

Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $45,645 per year, or $21.9 per hour.

Collections Specialist

Cedar Rapids, IA • On-site

GreatAmerica Financial Services
Finance and Insurance • 501 - 1,000 employees
Learn more about GreatAmerica Financial Servicesexternal

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
We Are Looking to Add a Key Member to Our Collections Team!
The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service.
The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues.
As a Portfolio Manager, you will:
  • Contact and collect accounts 10-60 days past due to arrange for timely payments
  • Process phone calls, internal inquiries, meetings, and other requests simultaneously
  • Process research and correspondence in relation to customer disputes and collection problem inquiries
  • Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history
  • Determine why customers are delinquent- and overcome obstacles to ensure payment
  • Expectation to work 36 accounts per day
  • Lives the GFSC principles and is involved in cross functional team efforts/training as required

To be successful in this role you will need:
Education
  • High school graduate or equivalent

Experience
  • Desire collection experience in financial services-leasing or equivalent- but not necessary

Other Requirements
  • Demonstrated ability to perform in a high intensity, customer focused environment
  • Proven track record of excellent written and verbal communication skills and negotiation skills
  • Ability to research, analyze and resolve problems
  • General math and computation skills-oral
  • People Skills
  • Ability to follow processes and procedures
  • Ability to effectively process high volume incoming/outgoing phone calls

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:
Financial Benefits
  • Competitive Compensation
  • Monthly Bonuses for Eligible Employees
  • 401(k) and Company Match
  • Annual Profit Sharing
  • Paid Time Off

Health, Wellbeing, and Family Planning Benefits
  • Paid Vacation - starting at 80 hours annually for employees in their first year of service.
  • Paid Sick Days - Ten (10) per year with a conversion option for unused time.
  • Ten (10) Paid Holidays per year
  • Gym Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term and Long Term Disability
  • Company Paid Life Insurance
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Employee Assistance Program
  • Parental Leave

Education and Career Planning Benefits
  • Tuition Assistance
  • Networking Opportunities
  • Leadership Development Opportunities

Perks
  • Paid Parking
  • Service Awards
  • Hybrid work arrangements
  • Business casual environment
  • A strong organizational culture focused on our greatest asset: you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

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