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Collections Analyst Jobs in Iowa (NOW HIRING)

Collabera

Credit & Collections Analyst

Johnston, IA

Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Will support delinquent customers across all products ...

University of Iowa

Collections Care Associate

Iowa City, IA · On-site

$17 - $23.50/hr

Under the direction of the Collections Care Coordinator, the Collections Care Associate performs a variety of interventions for preventive care and remediation of physical materials, in all formats ...

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$13

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$37

How much do collections analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collections analyst in Iowa is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.62 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.

What are popular job titles related to Collections Analyst jobs in Iowa?

For Collections Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Collections Analyst jobs in Iowa look for?

The top searched job categories for Collections Analyst jobs in Iowa are:

Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $45,645 per year, or $21.9 per hour.

Credit & Collections Analyst

Johnston, IA

Collabera
IT Services • 5 - 10K employees
Learn more about Collaberaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

Position Details: 

Industry Manufacturing

Work Location Johnston IA 50131

Job Title Credit & Collections Analyst

Duration 4 Months (Strong possibility of extension)

Job Description            

Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships

Review payment history and account information

Update/confirm debtor information

Negotiate payment plan modifications according to established policies and procedures

Administer collection efforts within federal and state regulations and company policy

Assist with account resolutions for misapplied cash and refers problem accounts to supervisors

We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. 


Qualifications

A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service

Ability to remain seated for long periods of time to perform telephone work in a call center environment

Capacity to quickly change focus on work activities

Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques

Familiarity with the client's financial policies and procedures regarding collections.

Additional Information

To know more on this position or to schedule an interview please contact:

Monaliza Santiago

314-815-5414

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About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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