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Collections Analyst Jobs in Georgia (NOW HIRING)

MCI Careers

Collections Representative

Pembroke, GA · On-site

$7.25/hr

We're seeking a skilled Collections Representative to join our team and take ownership of resolving ... Analyze account histories to identify overdue payments and determine appropriate collection ...

Aldridge Pite Haan

Be Seen First

Collections Specialist

Atlanta, GA · On-site

$20 - $23/hr

Aldridge Pite Haan is a multi-state law firm handling legal collections. We are currently hiring for our call center. Daily responsibilities include: * Making/receiving 125 calls daily * negotiating ...

6 Degrees Group

Collections Specialist

Alpharetta, GA

$23 - $25/hr

A client of 6 Degrees Group is hiring for a B2B Collections Specialist in Alpharetta, GA. This is a temporary opportunity supporting business-to-business collections across large, medium, and small ...

New

Acro

Collections Representative

Atlanta, GA

$20 - $23/hr

Job Title: Collections Representative Location: Atlanta, GA 30339 (ONSITE) Duration: 3 - 6 Months (CONTRACT ROLE) Shift/Hours: 1st - Monday - Friday (9am - 6pm) Job Overview The Collections ...

Home Depot

The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the ... Data Analytics & Executive Reporting * Performance Metrics & Executive Reporting: Define, monitor ...

MCI Careers

Collections Representative

Midway, GA

$7.25/hr

We're seeking a skilled Collections Representative to join our team and take ownership of resolving ... Analyze account histories to identify overdue payments and determine appropriate collection ...

MCI Careers

Collections Representative

Hinesville, GA

$7.25/hr

We're seeking a skilled Collections Representative to join our team and take ownership of resolving ... Analyze account histories to identify overdue payments and determine appropriate collection ...

Acro

Collections Representative

Atlanta, GA

$20 - $23/hr

Job Title: Collections Representative Location: Atlanta, GA 30339 (ONSITE) Duration: 3 - 6 Months (CONTRACT ROLE) Shift/Hours: 1st - Monday - Friday (9am - 6pm) Job Overview The Collections ...

Advanced Tech Placement

Collections Admin I

Atlanta, GA · On-site

$17.75 - $24/hr

We are looking for a Collections Admin I to join our team! The ideal candidate will have a strong background in consumer or Third-Party collections, excellent communication skills, and the ability to ...

Med-Hire

Self Pay Collections

Atlanta, GA · On-site

$17.75 - $24/hr

Med-Hire is seeking a motivated Self Pay Collections Specialist for a beautiful practice in Buckhead. Qualified candidates must have a minimum of 2 years recent experience with medical billing and ...

Med-Hire

Self Pay Collections

Atlanta, GA · On-site

$17.75 - $24/hr

Company Description Med-Hire is seeking a motivated Self Pay Collections Specialist for a beautiful practice in Buckhead. Qualified candidates must have a minimum of 2 years recent experience with ...

Aston Carter

B2B Collections Specialist

Atlanta, GA · On-site

$20 - $30/hr

Job Title: Collections Specialist As a Collections Specialist, you will manage the Accounts ... Basic understanding of statistics and data analysis. * Ability to work both independently and as ...

MCI Careers

Collections Representative

Hinesville, GA · On-site

$15.50 - $20.25/hr

Analyze account histories to identify overdue payments and determine appropriate collection ... Outbound Collections : Initiate calls to customers with past-due accounts to discuss balances and ...

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All JobsCollections Analyst JobsCollections Analyst Jobs in Georgia

Collections Analyst information

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$12

$19

$33

How much do collections analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections analyst in Georgia is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.12 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.
What are popular job titles related to Collections Analyst jobs in Georgia? For Collections Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Collections Analyst jobs in Georgia look for? The top searched job categories for Collections Analyst jobs in Georgia are:
Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $41,034 per year, or $19.7 per hour.

Collections Representative

MCI Careers

Pembroke, GA • On-site

$7.25/hr

Full-time

Re-posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking a skilled Collections Representative to join our team and take ownership of resolving overdue accounts while delivering exceptional customer service. If you’re a confident communicator with a knack for negotiation and a commitment to compliance, this is your opportunity to make a meaningful impact.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:
  • Outbound Collections: Initiate calls to customers with past-due accounts to discuss balances and payment options.
  • Payment Negotiation: Develop and negotiate repayment plans and settlements tailored to customer circumstances.
  • Customer Support: Offer empathetic solutions to customers facing financial hardship to help them maintain account standing.
  • Account Review: Analyze account histories to identify overdue payments and determine appropriate collection strategies.
  • Documentation: Accurately record all customer interactions, payment arrangements, and account updates in the system.
  • Education & Guidance: Inform customers about payment options, account status, and potential consequences of non-payment.
  • Compliance: Adhere to all company policies, procedures, and regulatory requirements, including debt collection laws.
  • Collaboration: Communicate effectively with customers, team members, and management; escalate unresolved issues as needed.
  • Performance Goals: Meet or exceed individual and team collection targets while maintaining high service standards.
  • Continuous Learning: Participate in training programs to enhance collection techniques and stay current on industry regulations and company updates.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent required
  • Excellent written and verbal communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Familiarity with Windows OS
  • Reliable and punctual with strong attendance record
  • Strong problem-solving, conflict resolution, and negotiation skills
  • Customer service-oriented: empathetic, responsive, patient, and conscientious
  • Ability to multi-task, self-manage, and stay focused in a dynamic environment
  • Team player with a strong customer-first mindset
  • Comfortable working in a fast-paced, evolving environment
  • Excellent interpersonal skills and ability to build rapport with customers and colleagues
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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