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Collections Analyst Ii Jobs (NOW HIRING)

STG Logistics

Senior Collections Analyst

Sacramento, CA · On-site +1

$56K - $79K/yr

The Senior Collections Analyst is responsible for providing expertise and high-quality service ... Minimum of 5 years of collections experience with at least 2 years in the logistics industry ...

Culligan Quench

Collections Analyst

King Of Prussia, PA · On-site

$55K/yr

Bachelor's degree in Finance, Accounting, Business, or related field (or equivalent experience) * 2+ years of experience in collections, accounts receivable, or credit analysis * Strong analytical ...

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

... 2 Saturday shifts per month (hours are subject to change). Qualifications and Education ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Clydeco

Collections Analyst

Kansas City, KS · On-site

The Firm's Kansas City Office seeks an energetic, enthusiastic and experienced Collections Analyst ... The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal ...

Kforce Inc.

Credit and Collections Analyst

Reston, VA · On-site

Summary: The Credit & Collections Analyst is responsible for managing customer credit risk ... Degree in Accounting preferred 2-4 years of relevant experience working with corporate customers ...

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

... 2 Saturday shifts per month (hours are subject to change). Qualifications and Education ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$18.75 - $25.25/hr

... 2 Saturday shifts per month (hours are subject to change). Qualifications and Education ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Collabera

Network Collections Analyst

Pittsburgh, PA · On-site

As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the ... Minimum of 2 years of related collections or customer support experience * Intermediate Microsoft ...

Clyde & Co US LLP

Collections Analyst

Kansas City, MO · On-site

The Firm's Kansas City Office seeks an energetic, enthusiastic and experienced Collections Analyst ... The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal ...

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Collections Analyst II information

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$14

$23

$39

How much do collections analyst ii jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collections analyst ii in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What does a Collections Analyst II do?

A Collections Analyst II is responsible for managing and resolving outstanding accounts receivable balances for a company. They analyze customer accounts, contact clients to secure payment, and negotiate payment arrangements when necessary. Additionally, they may generate reports on collection activities, identify patterns or issues affecting payments, and collaborate with other departments to improve collection processes. Their role requires strong communication, analytical, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Collections Analyst II, and why are they important?

To thrive as a Collections Analyst II, you need strong analytical skills, knowledge of credit and collections processes, and typically a degree in finance, accounting, or a related field. Familiarity with collections management software, ERP systems like SAP or Oracle, and spreadsheet applications such as Excel is often required. Excellent communication, negotiation abilities, and attention to detail are standout soft skills for this role. These skills are crucial to effectively manage accounts receivable, minimize financial risk, and maintain positive client relationships.

What are some common challenges faced by a Collections Analyst II, and how can they be effectively managed?

Collections Analyst II professionals often encounter challenges such as managing a high volume of overdue accounts, handling difficult customer interactions, and balancing assertiveness with empathy. To overcome these, it’s important to develop strong communication and negotiation skills, stay organized with effective tracking systems, and build positive working relationships with both clients and internal teams. Leveraging technology for account management and staying updated on relevant regulations also helps ensure compliance and efficiency in daily operations.

What is the difference between Collections Analyst Ii vs Collections Analyst I?

AspectCollections Analyst ICollections Analyst II
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some roles may prefer an associate degree or relevant certifications
Work EnvironmentOffice setting, handling basic collections tasksOffice setting, managing more complex accounts and escalations
Employer & Industry UsageCommon in finance, banking, and healthcare sectorsSimilar industries, often with increased responsibilities
Search & Comparison IntentEntry-level role, basic collections tasksMid-level role, more complex collections and account management

The main difference between Collections Analyst I and II lies in experience and responsibility. Collections Analyst II typically handles more complex accounts, requires a bit more experience, and may involve additional responsibilities compared to Collections Analyst I. Both roles are common in finance and banking industries, with the II level representing a step up in expertise and scope.

More about Collections Analyst II jobs

Who are the top companies hiring for Collections Analyst Ii jobs?

The top employers for Collections Analyst Ii jobs are:

What are popular job titles related to Collections Analyst Ii jobs?

For Collections Analyst Ii jobs, the most frequently searched job titles are:

Collections Analyst II jobs near you
Infographic showing various Collections Analyst Ii job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Senior Collections Analyst

Sacramento, CA • On-site, Remote

STG Logistics
Trucking • 1 - 5K employees
Learn more about STG Logisticsexternal

$56K - $79K/yr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Maintain daily communication with customers via email and phone regarding payment status.

  • Work with customers and internal teams to resolve disputes and facilitate collection efforts.

  • Build and foster relationships with stakeholders, including customers, sales, operations, and leadership, to support collection activities.

Job description

What We Do:
STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide network of drayage, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services.
Who We Are:
Our People Are The Difference. At STG, we're people-first and invested in our team members, ensuring they are the most highly trained, tech-savvy, and customer-centric individuals.
Summary:
The Senior Collections Analyst is responsible for providing expertise and high-quality service focused on collecting receivables with a sense of urgency and within agreed payment terms. Will strive to grow mutually beneficial connections with our stakeholders through leveraging skills, knowledge, and technology. This role will manage a customer accounts receivable portfolio of $15M+ through an effective collection process, adhering to controls and collaborating with internal and external stakeholders to ensure collection and/or dispute resolution is achieved in a timely manner. The Senior Collection Analyst will ensure that systems containing collection information are updated, including tagging disputes and adding comments, to facilitate accounts receivable reporting, account reconciliation, portfolio analysis, bad debt reserves recommendations, and collaboration across the organization. This role will also support mentoring and training new hires.
What You'll Do:
  • Build key and essential relationships and foster effective communication with customers, sales, operations, and leadership.
  • Maintain daily communication with customers via email and phone regarding payment status.
  • Be a trusted business partner to key stake holders and communicate any challenges that require collaboration.
  • Proactively conduct and interpret complex research, analyze trends to improve customer payment performance.
  • Complete ownership of customer portfolio with authority of aligning unique details required of each customer.
  • Research trends and identify opportunities for process improvement within assigned portfolio.
  • Work with customers within and outside the organization to resolve disputes.
  • Leverage collection software and Microsoft Excel (pivot tables, v-lookups) to meet goals.
  • Prepare credit memos, refund requests and write-offs for credit management approval.
  • Develop and track action plans to meet monthly individual and team goals.
  • Independently seek out and collaborate with cross functional teams to resolve collections issues stemming from disputes, whether on rate or service matters, and offer solutions to facilitate their resolution.
  • Maintain account/invoice-level notes.
  • Train and mentor new employees.
  • Ad-Hoc projects as needed.

STG Logistics reserves the right to change duties, responsibilities, and activities at any time with or without notice.
What You'll Bring:
  • Bachelor's degree in business or accounting, or equivalent related work or military experience.
  • Minimum of 5 years of collections experience with at least 2 years in the logistics industry preferred.
  • Previous collection software experience (Oracle Fusion, Get Paid, etc.)
  • Experience with online banking, lockbox and customer payments.
  • The ability to identify opportunities to increase accuracy and optimize resources, as well as develop, recommend and implement solutions.
  • Prior exposure to management of large (high volume) AR accounts within a portfolio and improving/sustaining such an account for an extended period.
  • Development of individual analysis on various accounts to assist in management of larger customers with increasing accuracy and efficiency via software tools (i.e. Pivot Tables, V/H-Lookups in Excel)
  • Prior knowledge of interaction between Collections and other business segments in order to leverage insight and understanding of larger customers (working with Billing, Pricing, Sales, Customer Service).

Compensation & Benefits Information:
  • Compensation Range: $56,000 - $79,937
  • Bonus Eligible
  • A list of STG benefits can be found here: Welcome - STG Benefits Program 2026

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, geography, and other job-related reasons.
WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
STG Logistics is an equal-opportunity employer. STG considers all qualified applicants and employees for hiring, placement, and advancement without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. We invite you to join our diverse & growing team.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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