Collections Account Manager Jobs in Puerto Rico (NOW HIRING)

JOB SUMMARY 

Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

CANDIDATE PROFILE 

Education and Experience

4-year bachelor's degree in Finance and Accounting or related major; no work experience required.

OR

2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies 

Coordinates and implements accounting work and projects as assigned.

Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

Complies with Federal and State laws applying to fraud and collection procedures.

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Analyzes information and evaluates results to choose the best solution and solve problems.

Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

Balances credit card ledgers.

Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Submits reports in a timely manner, ensuring delivery deadlines.

Ensures profits and losses are documented accurately.

Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

Maintains a strong accounting and operational control environment to safeguard assets.

Completes period end function each period.

Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge 

Demonstrates knowledge of job-relevant issues, products, systems, and processes.

Demonstrates knowledge of return check procedures.

Demonstrates knowledge of the Gross Revenue Report.

Demonstrates knowledge and proficiency with write off procedures.

Demonstrates knowledge and proficiency with consolidated deposit procedures.

Keeps up-to-date technically and applying new knowledge to your job.

Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Leading Accounting Teams 

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Motivates and provides a work environment where employees are productive.

Imposes deadlines and delegates tasks.

Provides an "open door policy" and is highly visible in areas of responsibility.

Understands how to manage in a culturally diverse work environment.

Manages the quality process in areas of customer service and employee satisfaction.

Managing and Conducting Human Resource Activities

Supports the development, mentoring and training of employees.

Provides constructive coaching and counseling to employees.

Trains people on account receivable posting techniques.

Additional Responsibilities 

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Demonstrates personal integrity.

Uses effective listening skills.

Demonstrates self confidence, energy and enthusiasm.

Manages group or interpersonal conflict effectively.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Manages time well and possesses strong organizational skills.

Presents ideas, expectations and information in a concise well organized way.

Uses problem solving methodology for decision making and follow up.

Makes collections calls if necessary.

Key Duties:

Establishes a local purchasing policy aligned with Continent guidelines and ensures compliance with MI purchasing and procurement policies.
Ensures proper bidding processes aligned with Continent and MI purchasing and procurement standards.
Develops a process for vendor selection and ensures appropriate and documented due diligence is reviewed and maintained prior to approval of vendor setup and modifications.
Manages and ensures compliance and proper segregation of duties is in place for Purchasing, Storerooms, Operations, and the Receiving Department.
Verifies and authorizes purchase orders in accordance with the local procurement policy aligned with MI Standards.
Approval of PAR levels within all food and beverage storerooms and outlets as applicable
Analyzes inventory levels and days on hand on the hotel's working capital and reports this information to the Executive Committee each quarter as applicable.
Ensures consistent and independent verification and reporting of anomalies related to inventories, purchasing, receiving and storeroom activities as applicable.
Performs periodic spot checks with purchasing, receiving, and storeroom teams to ensure control environment is in place in purchasing, storerooms, operations, and the receiving department.
Ensures documented follow-up resolution of discrepancies identified during internal control/ audit activities.
Reviews approved purchases orders, and signature approval from receiving and department heads on invoices prior to approval of payment.
Ensures appropriate controls over disbursements processes are in place to include storage and issuance of checks in accordance with MI Disbursements policies.
Ensures Purchasing employees, Receiving employees, Storeroom Attendants, and Finance Supervisor receive all food and beverage training on handling of products, safety, security processes and internal controls procedures required by Marriott on an ongoing basis as applicable.

 

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.