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Collection Jobs in Warren, MI (NOW HIRING)

UNTUCKit

Keyholder (FT) - Somerset Collection

Troy, MI · On-site

$13.25 - $16.50/hr

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert ...

UNTUCKit

Keyholder (FT) - Somerset Collection

Troy, MI · On-site

$13.25 - $16.50/hr

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert ...

UNTUCKit

Keyholder (FT) - Somerset Collection

Troy, MI · On-site

$13.25 - $16.50/hr

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert ...

Nordstrom

Retail Sales - Somerset Collection

Troy, MI · On-site

$14/hr

The ideal Salesperson is passionate about fashionand stylingandhas the ability tocultivate and grow a customer following,bothdigitally and in-store. A day in the life... * Set and achieve sales goals ...

Gap

Retail Sales Associate - Somerset Collection

Troy, MI

$14.25 - $16.50/hr

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that ...

ALO

Sales Associate (Part-Time) - Somerset Collection

Troy, MI · On-site

$13.25 - $18/hr

WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat ...

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All JobsCollection JobsCollection Jobs in Warren, MI

Collection information

See Warren, MI salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection in Warren, MI is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are popular job titles related to Collection jobs in Warren, MI? For Collection jobs in Warren, MI, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Warren, MI look for? The top searched job categories for Collection jobs in Warren, MI are:
What cities near Warren, MI are hiring for Collection jobs? Cities near Warren, MI with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Warren, MI as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 15% Part Time, 7% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,140 per year, or $18.8 per hour.

Keyholder (FT) - Somerset Collection

UNTUCKit

Troy, MI • On-site

$13.25 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

UNTUCKit rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!
What You'll Do
Drive Sales & Client Engagement
  • Lead by example in achieving and exceeding individual and store sales goals
  • Proactively engage customers, assess needs, and deliver personalized styling solutions
  • Build and maintain strong client relationships through effective clienteling and follow-up
  • Identify opportunities to cross-sell and upsell to maximize each transaction
  • Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor
  • Inspire and motivate associates to deliver high-performance selling behaviors
  • Create a dynamic, energetic, and results-focused sales culture
  • Coach team members in real time to improve selling techniques and client engagement
  • Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence
  • Open and close the store with accountability for results and standards
  • Maintain a visually compelling, sales-focused floor environment
  • Ensure stockroom organization supports selling efficiency
  • Monitor KPIs and contribute insights based on customer feedback and sales trends
What You Bring
  • Prior retail leadership or keyholder experience
  • Proven ability to drive sales and influence team performance
  • Strong clienteling skills and a customer-first mindset
  • High energy, strong communication skills, and a passion for results
  • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements
    • Proven work experience as a Supervisor, Key holder or Assistant Manager
    • Basic understanding of sales principles and customer service practices
    • Proficiency in Apple products and G-suite, Omni-channel POS systems
    • Solid communication and interpersonal skills
    • Ability to work in the store alone
    • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
    • High school degree
    • Full Time.

Benefits
    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off ( & Public Holidays)
    • Short Term & Long Term Disability
    • Training & Development
    • Casual working environment
    • Wellness Resources
    • Gym reimbursement/rewards program
    • 50-75% employee discount

What UNTUCKit employees say

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