ZipRecruiter

Log In

1

Collection Jobs in Jackson, MI (NOW HIRING)

Oaklawn Hospital

Self-Pay Specialist

Marshall, MI · On-site

Responsible for incoming and outgoing collection calls as well as arranging a method of payment for services rendered. Essential Functions: * Consistently uses an outward mindset and puts forth ...

Career Search

Manager II

Jackson, MI · On-site

$31.24/hr

Work with collection specialists to select, evaluate, and organize library material ensuring a collection that is aligned with community needs and interests. Performs the duties of other branch ...

Trinity Health

Phlebotomist

Chelsea, MI · On-site

$17.46/hr

Performs successful sample collection to include venipuncture blood draw, capillary puncture, infant heel sticks, and urine collection utilizing proper patient identification and customer service ...

Ubertal Inc

Medical Director

Jackson, MI · On-site

Contract | Full-Time (40 hours/week) Duration: 24 months (potential multi-year extension) Openings: 1 About the Role Seeking a Medical Director to provide medical oversight at a plasma collection ...

Oaklawn Hospital

Medical Assistant - Olivet

Marshall, MI · On-site

$17 - $22/hr

Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering ...

Oaklawn Hospital

Medical Assistant

Marshall, MI · On-site

$17 - $22/hr

Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering ...

Oaklawn Hospital

Medical Assistant - Albion

Albion, MI · On-site

$16.25 - $20.75/hr

Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering ...

previous pagenext page

Showing results 21-40

All JobsCollection JobsCollection Jobs in Jackson, MI

Collection information

See Jackson, MI salary details

$9

$18

$27

How much do collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collection in Jackson, MI is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are popular job titles related to Collection jobs in Jackson, MI? For Collection jobs in Jackson, MI, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Jackson, MI look for? The top searched job categories for Collection jobs in Jackson, MI are:
What cities near Jackson, MI are hiring for Collection jobs? Cities near Jackson, MI with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Jackson, MI as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 70% Full Time, 15% Part Time, 1% Temporary, and 12% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.

Lab Assistant-Specimen Collect (Phlebotomist) - 36 hrs - Variable -

Henry Ford Jackson Hospital

Jackson, MI • On-site

$18.25 - $24/hr

Other

Posted 15 days ago

Job description

Sign On Bonus Available!

GENERAL SUMMARY:

Under limited supervision, and according to established procedures, performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point of care testing, and transport of laboratory specimens and materials. Performs blood sample collection at least 25% of scheduled hours. Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

  • Prepares patient specimens for laboratory testing with particular emphasis on the preanalytic and post-analytic processes.
  • Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner. Maintains confidentiality of patient information. Handles routine inquiries from patients and staff.
  • Performs blood sample collection or phlebotomy as a primary duty including 25% or more of scheduled hours. Must demonstrate competency, productivity, and compassion on a sustained basis with all patients presenting for service.
  • Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-worker and caregivers
  • Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Exercises care in specimen handling and order entry to protect the identify and integrity of samples.

EDUCATION/EXPERIENCE REQUIRED:

  • High school graduate or equivalent required.
  • Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
  • A minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.
  • For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
  • Experience in a hospital or clinic laboratory is preferred.
  • Familiarity with medical terminology preferred.
Additional Information
  • Organization: Henry Ford Jackson Hospital
  • Department: Core Laboratory
  • Shift: Variable
  • Union Code: Not Applicable

Apply