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Collection Jobs in Gilbert, AZ (NOW HIRING)

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Coordinate collection strategy and customer communication with field personnel. Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ

$22 - $29.25/hr

Coordinate collection strategy and customer communication with field personnel. * Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

... collection escalations. • Recommend credit holds and write-offs. • Coordinate collection strategy and customer communication with field personnel. • Continuously seek to improve payment ...

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Collection information

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$10

$19

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How much do collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection in Gilbert, AZ is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Gilbert, AZ? The most popular types of Collection jobs in Gilbert, AZ are:
What are popular job titles related to Collection jobs in Gilbert, AZ? For Collection jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Gilbert, AZ look for? The top searched job categories for Collection jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Collection jobs? Cities near Gilbert, AZ with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Gilbert, AZ as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,539 per year, or $20 per hour.

Credit & Collections Specialist

Curaleaf

Scottsdale, AZ • On-site

$22 - $29.25/hr

Full-time

Posted 22 days ago

Curaleaf rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 33 rated cannabis dispensaries

Job description

Title: Credit & Collections Specialist 

Location: Scottsdale, Arizona 

Job Type: Full-Time, Non-Exempt 

About the Role:  The Credit and Collections Specialist will have responsibility for minimizing the B2B customer past due accounts receivable. Consistently achieve or exceed high volume customer contact goals via assigned communication channels. Collect past due amounts and coordinate payment agreements with customers. Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific contact goals, or specific customer aging balance reduction priorities established by management.

What You'll Do: 

   Effectively utilize and manage customer portals and other communication methods
   Work with a high sense of urgency to maintain customer touch points and past due goals within company standards. 
   Interact with customers daily, from initial contact to closure, following up on commitments and maintaining a record of all contacts. 
   Alert the appropriate internal stakeholders to collection escalations. 
   Recommend credit holds and write-offs. 
   Coordinate collection strategy and customer communication with field personnel. 
   Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and accompanying remittance formats and payment cards. 
   Analyze and manipulate data and spreadsheets to reconcile issues and to aid in external and internal collaboration.
   Ad hoc requests

What You'll Bring:

   Bachelor's Degree preferred 
   Minimum of two years' experience, A/R credit and collection
   Possesses superior communication, analytical, and organizational skills
   Exhibits goal-oriented behaviors and time management principles 
   Exudes a customer-focused attitude while being firm on the collections efforts
   Applies extensive attention to detail to all tasks 
   Toggles between projects and responsibilities with ease
   Works well in a team environment 
   Demonstrates proficiency in Microsoft Office programs 

What Curaleaf employees say

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About Curaleaf

Sourced by ZipRecruiter

Curaleaf Holdings, Inc. ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Today, we operate in 19 states with 144 dispensaries, service nearly 2,200 wholesale partner accounts, we have 29 cultivation sites and over 5,500 team members in the United States. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Our corporate social responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Wakefield, MA, US

Year founded

2010

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