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Collection Jobs in Des Moines, IA (NOW HIRING)

CROSSMARK1

Retail Data Collection Associate - PT

Ankeny, IA · On-site

$14.25 - $16.50/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Perry, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Surety Hotel, Autograph Collection

Sous Chef

Des Moines, IA · On-site

$48K - $65K/yr

Your cookbook collection is dog-eared and worn from use and has outgrown its boundaries on your shelves. Your days off are spent sharpening, obsessing over, or purchasing knives (your friends have ...

WM

Gas Operations Supervisor

Des Moines, IA · On-site

Calibrate, operate, and maintain sensitive electronic data collection devices necessary to optimize LFG collection from the wellfield. * On a routine basis, collect and manage data entry from ...

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Showing results 21-40

All JobsCollection JobsCollection Jobs in Des Moines, IA

Collection information

See Des Moines, IA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collection in Des Moines, IA is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Des Moines, IA?

The most popular types of Collection jobs in Des Moines, IA are:

What are popular job titles related to Collection jobs in Des Moines, IA?

For Collection jobs in Des Moines, IA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Des Moines, IA look for?

The top searched job categories for Collection jobs in Des Moines, IA are:

What cities near Des Moines, IA are hiring for Collection jobs?

Cities near Des Moines, IA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,669 per year, or $19.6 per hour.

Retail Data Collection Associate- Part Time

CROSSMARK1

Perry, IA • On-site

$14.75 - $17/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Key responsibilities

  • Travel locally to grocery, mass merchant, and drug stores to collect observational data about product placement and inventory information.

  • Use a handheld device to scan products while walking and standing on the sales floor.

  • Complete assigned data collection tasks within specified deadlines, following training and management instructions.

CROSSMARK rating

5.1

Company rating: 5.1 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

48th of 52 rated marketing agency

Job description

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

Job Description

As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline.


Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications

Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time.  Counting reserve stock in coolers/freezers may be required.  

Specific Skills:  

  • Good verbal and written communication skills.  
  • Good organizational skills.  
  • Attention to detail.  
  • Ability to work independently while following directions.  
  • Must have reliable transportation, valid driver's license, and auto insurance.  Must keep driver's license and insurance information current.
  • MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME!

Additional Information

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Additional Information

Why is this position for you?

  • Permanent Part time (Looking for supplemental income? This is it!)
  • Flexible schedule (You decide. Commit to events that work with YOUR schedule.)
  • Company-provided training (Ideal for entry-level or those looking to obtain new skills.) 
  • Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!
  • PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

What CROSSMARK employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CROSSMARK logo

About CROSSMARK

Sourced by ZipRecruiter

CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Plano , TX, US

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