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Collection Jobs in Des Moines, IA (NOW HIRING)

HK Solutions Group

Waste Collection Operator

Des Moines, IA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HK Solutions Group is seeking a Waste Collection Operator to work at our Des Moines, IA location. Successful candidate will work outside year round in all types of weather conditions, operating a ...

CROSSMARK1

Retail Data Collection Associate - PT

Ankeny, IA · On-site

$14.25 - $16.50/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Perry, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Altoona, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate- Part Time

Perry, IA · On-site

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Ankeny, IA · On-site

$14.25 - $16.50/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Perry, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Perry, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Perry, IA · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate- Part Time

Des Moines, IA · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate- Part Time

Ankeny, IA · On-site

$14.25 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

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All JobsCollection JobsCollection Jobs in Des Moines, IA

Collection information

See Des Moines, IA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collection in Des Moines, IA is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Des Moines, IA?

The most popular types of Collection jobs in Des Moines, IA are:

What are popular job titles related to Collection jobs in Des Moines, IA?

For Collection jobs in Des Moines, IA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Des Moines, IA look for?

The top searched job categories for Collection jobs in Des Moines, IA are:

What cities near Des Moines, IA are hiring for Collection jobs?

Cities near Des Moines, IA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,669 per year, or $19.6 per hour.

Data Collection Representative

RD SOLUTIONS INC

West Des Moines, IA • On-site

Other

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Field Representative

Flexible schedules, you can work within the assigned window anytime the store is open! Need to study for a final? You can move your schedule around to fit your needs!

Dress is casual!

Benefits:

  • A comprehensive initial training program to ensure you fully understand the expectations of the position.
  • Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
  • As a part-time team member, you are offered identity theft protection and 401k with match.
  • Optimized, flexible work schedules that enable a healthy work-life balance.
  • Paid drive time and mileage reimbursement.
  • Opportunities for employee learning and development.

Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!

Requirements:

  • At least 18 years of age.
  • High school diploma, or equivalent.
  • Smartphone with ability to download company pricing app and collect work assignments.
  • Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
  • Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
  • Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
  • Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.

Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.

Apply