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Collection Jobs in Quebec (NOW HIRING)

Recrutement GK

Notre client, une concession automobile reconnue en Beauce, est actuellement à la recherche d'un Aviseur technique pour joindre son équipe. Tu es une personne organisée, à l'aise avec le service ...

Recrutement GK

Notre client, une concession automobile reconnue en Beauce, est actuellement à la recherche d'un Aviseur technique pour joindre son équipe. Tu es une personne organisée, à l'aise avec le service ...

Recrutement GK

Notre client, une concession automobile reconnue en Beauce, est actuellement à la recherche d'un Aviseur technique pour joindre son équipe. Tu es une personne organisée, à l'aise avec le service ...

Les Excavations Lafontaine inc.

Carrossier

Levis, QC

LAFONTAINE , une entreprise spécialisée en génie civil, est à la recherche d'un carrossier afin d'assurer l'entretien, la réparation et la remise en état de sa flotte, composée principalement ...

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All JobsCollection JobsCollection Jobs in Quebec

Collection information

See Quebec salary details

$10

$23

$33

How much do collection jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collection in Quebec is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $31.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Quebec? The most popular types of Collection jobs in Quebec are:
What job categories do people searching Collection jobs in Quebec look for? The top searched job categories for Collection jobs in Quebec are:
Collection jobs near you
Infographic showing various Collection job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,970 per year, or $23.1 per hour.

Conseill.ere Technique, Indemnisation lignes specialisees (FinPro+)

Intact Financial

Quebec, QC • On-site

Full-time

Life, Retirement

Posted 26 days ago

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

118,700 - 145,100

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

Nous sommes a la recherche d'un(e) Conseill.ere Technique, Indemnisation lignes specialisees (FinPro+) qui jouera un role essentiel dans le soutien de notre croissance en assurance specialisee.

Sous la direction des Reclamations en Lignes Specialisees, a titre de Conseill.ere Technique, Indemnisation lignes specialisees (FinPro+) (Quebec), vous devrez, comme expert en sinistre, assister le client dans le cadre de reclamations en responsabilite professionnelle (E&O) et en responsabilite des administrateurs et dirigeants (D&O), en crime financier et risques cyber. Vous devrez analyser la recevabilite de la reclamation, conduire l'enquete pour determiner la responsabilite potentielle de l'assure et/ou des tiers, evaluer les dommages reclames et negocier, le cas echeant, un reglement, tout en veillant, a chacune des etapes, a offrir a l'assure un service client exceptionnel.

De concert avec nos avocats, vous devrez, traiter des dossiers litigieux, elaborer des strategies et envisager les modes alternatifs de reglements de conflits dans ces dossiers.

Lieu de travail : Montreal (2020 boul. Robert-Bourassa), Laval (600 rue Lucien-Paiement), St-Hyacinthe (2450 rue Girouard O) ou Quebec (5700 boul. des Galeries).

Ce que vous ferez :

  • Etre a l'ecoute du client, expliquer clairement le parcours qu'entreprendra la reclamation, repondre a ses questions et livrer un service qui depasse ses attentes.

  • Analyser les garanties d'assurance du client et expliquer clairement quelles sont les protections en lien avec la reclamation presentee.

  • Evaluer la responsabilite potentielle de l'assure et/ou de tierce partie en appuyant son raisonnement sur des elements d'enquete pertinents et bien etayes.

  • Evaluer le caractere raisonnable et la recevabilite des dommages reclames a l'assure.

  • Communiquer efficacement avec le client pour l'informer des developpements.

  • Bien annoter et documenter son dossier en respectant les normes et directives de l'entreprise.

  • Negocier efficacement, si opportun, les reclamations.

  • Assurer une saine gestion des frais et des couts externes.

  • Collaborer activement avec les divers services tel que la souscription, la distribution, le contentieux, ainsi qu'avec les courtiers.

  • Participer aux catastrophes lorsqu'elles se presentent.

  • Assister a des conferences de reglement a l'amiable et a des proces.

  • Maintenir a jour ses connaissances et participer aux developpements de collegues.

Profil recherche :

  • Etre oriente vers le client.

  • Communiquer efficacement, simplifier le parcours du dossier.

  • Sens de l'analyse et de la synthese.

  • Curiosite intellectuelle.

  • Savoir planifier, organiser et etablir une strategie.

  • Adaptabilite.

  • Negociation.

Ce que vous mettez a profit :

  • Diplome d'etude collegiale (DEC) et/ou formation equivalente ou jugee pertinente.

  • DEC en assurance / Baccalaureat en droit (un atout).

  • Detenir un permis 5a valide aupres de l'AMF.

  • Experience de 5 a 7 ans a titre d'expert en sinistre E&O D&O ou experience equivalente.

  • Bilinguisme (francais / anglais) - Necessite de traiter des dossiers de reclamations d'une clientele anglophone sur une base reguliere.

#LI-LA

#LI-Hybrid

Il s'agit d'un nouveau role au sein de notre equipe en plein croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Employment Type: FULL_TIME

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