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Collection Manager Jobs in Ridgeland, MS (NOW HIRING)

Trustmark Bank

Collection Specialist II

Ridgeland, MS

$16 - $21.75/hr

Overview This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

Overview This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing financial ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing financial ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

Overview This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing ...

Trustmark Bank

Collection Specialist II

Ridgeland, MS · On-site

$16 - $21.75/hr

Overview This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing ...

Waste Management

Operations Manager

Jackson, MS · On-site

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

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Collection Manager information

See Ridgeland, MS salary details

$25.8K

$48.9K

$90.8K

How much do collection manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for collection manager in Ridgeland, MS is $48,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $54,600.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What cities near Ridgeland, MS are hiring for Collection Manager jobs?

Cities near Ridgeland, MS with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Ridgeland, MS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,926 per year, or $23.5 per hour.

Collection Specialist II

Trustmark Bank

Ridgeland, MS

$16 - $21.75/hr

Full-time

Posted 29 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Overview

This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing financial losses.

Responsibilities
  • Perform collection activities on simple to moderately complex consumer or commercial accounts/loans, with moderate supervision.
  • Conduct inbound and outbound collection calls utilizing a predictive dialer, preview or other technology.
  • Negotiate payment arrangements for delinquent accounts and document all interactions accurately in accordance with departmental procedures.
  • Assist in resolving difficult collection problems such as payment disputes, alternative payment arrangements, and extensions.
  • Identify problematic accounts/loans, escalate concerns to management and contribute to determining appropriate actions.
  • Conduct skip tracing and work other specialty queues when assigned.
  • Perform additional duties as assigned.
Qualifications
  • High School Diploma
  • Knowledge and understanding of collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, repossession, including replevins, foreclosure and other consumer credit laws affecting collection of debt
  • General knowledge of the lending process from point of application to note documentation
  • Familiarity with credit bureau information and other sources of consumer reporting
  • Strong communication and interpersonal skills
  • Effective organizational and analytical skills
  • Sound judgment and decision-making skills
  • Strong negotiating and collaboration skills
  • Strong PC skills
  • Two years of collection experience working with similar consumer, mortgage or commercial products preferred
  • Two-year college degree preferred

Physical Requirements & Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse requiring hand and wrist manipulation, while viewing computer screens.

Disclaimer: Management retains the right to add, delete or modify the responsibilities and qualifications of the position at any time.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Employment Type: FULL_TIME

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