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Collection Manager Jobs in Homewood, IL (NOW HIRING)

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

Manage collections across a portfolio of high-volume commercial accounts, maintaining low ... Negotiate resolution of collection matters directly with customers, escalating critical issues to ...

Tt

Global Collections Supervisor

Chicago, IL · On-site

$110K - $140K/yr

Oversee collection activities across multiple regions, improving cash flow, reducing aged receivables, and optimizing days sales outstanding (DSO). * Develop strategies to manage complex, high-risk ...

JLL

Data Collection Specialist II

Chicago, IL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

JLL

Data Collection Specialist II

Chicago, IL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

Sidley

Data Collection Senior Analyst

Chicago, IL · Hybrid

$98K - $150K/yr

The Data Collection Senior Analyst supports clients and matter teams by executing defensible ... Able to manage multiple projects with competing deadlines and priorities #LI-Hybrid #LI-OE1 The ...

The Staff Pad

Warehouse Manager

Chicago, IL

... collection management services and client projects Serve as the primary point of contact for client inquiries Prepare shipping quotes and coordinate project logistics with internal teams Lead ...

Cooley LLP

Senior Collections Coordinator

Chicago, IL

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Cooley

Senior Collections Coordinator

Chicago, IL · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

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Collection Manager information

See Homewood, IL salary details

$29.9K

$56.6K

$105K

How much do collection manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for collection manager in Homewood, IL is $56,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $63,100.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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What cities near Homewood, IL are hiring for Collection Manager jobs?

Cities near Homewood, IL with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Homewood, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,565 per year, or $27.2 per hour.

Credit Union Collections & Risk Manager

First Northern Credit Union

Chicago, IL • On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager

We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.

Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.

Primary responsibilities include:

  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:

  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)

Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.

Compensation:

  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

If you are interested in this employment opportunity, please apply through the online link provided through this Web site.

EOE
Drug-Free Work Environment
M/F/D/V

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