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Collection Manager Jobs in Hollywood, FL (NOW HIRING)

GRM Document Management

Collection Specialist

Hialeah, FL · On-site

$16.75 - $22.75/hr

GRM Information Management is a leading provider of information management systems with over 35 ... The Collection Representative will work with Billing, Administration, Sales, and Management to ...

JLL

Data Collection Specialist II

Miami, FL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

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Collection Manager information

See Hollywood, FL salary details

$28.4K

$53.9K

$100K

How much do collection manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collection manager in Hollywood, FL is $53,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $60,100.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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What cities near Hollywood, FL are hiring for Collection Manager jobs?

Cities near Hollywood, FL with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Hollywood, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,861 per year, or $25.9 per hour.

Collections & Cash Application Manager

DHL eCommerce

Fort Lauderdale, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

SUMMARY:

The Collections & Cash Application Manager is responsible for overseeing the collection of late payments, and the posting, application and coding of incoming payments from customers.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage a team of collection specialists who follow current collection guidelines when collecting on delinquent customers while working through disputes with internal teams such as sales, commercial, customer service, operations, among others.
  • Manage a team of cash application specialists who are responsible for posting, applying and coding incoming payments & customer credit/debit memos along with any corresponding electronic or manual remittance advice from customers.
  • Prepare weekly collection reports and workflow for the collection specialists.
  • Prepare weekly cash collection reports and workflow for the cash application specialists.
  • Drive past dues down while measuring progress on defined KPIs.
  • Report excessively delinquent customer accounts to the Director of Credit & Collections.
  • Manage excessively delinquent customer accounts with credit hold.
  • Collaborate with multiple levels of management including Finance, Sales, Commercial, Customer Service, IT & Operations on problematic issues arises from customers interactions.
  • Effectively select, develop, coach, empower and motivate the team to ensure growth in their scope of responsibility and accountability for operational excellence.
  • Evaluate existing systems/processes to reduce complexity and increase process efficiency.
  • Assist Director of Credit & Collections with month end close, internal & external audits, ERP audits and special projects when needed.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor's degree in Accounting, Finance or related field.
  • 6+ years of commercial credit & collections experience required.
  • 1 year supervisory experience.


REQUIREMENTS/SKILLS:

  • High energy with ability to inspire accountability.
  • Continuous improvement mindset.
  • Cross-functional collaboration.
  • Leading teams.
  • Excellent verbal and written communication skills.
  • Ability to deal tactfully and confidently with internal & external customers.
  • Problem solving capabilities.
  • Financial analysis proficiency.


PHYSICAL DEMANDS:

  • Physical demands are consistent with a professional office setting.
  • Regular sitting at work station for 25 - 75%
    As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability

Employment Type: FT

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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