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Collection Manager Jobs in Evanston, IL (NOW HIRING)

OSP LP

MORTGAGE COLLECTIONS TEAM LEAD

Palatine, IL · On-site

Possess a high degree of independent judgment that will be heavily relied upon by Collection Manager and Director of Default Management. * Will make frequent decisions on customer service issues and ...

OSP LP

MORTGAGE COLLECTIONS TEAM LEAD

Palatine, IL · On-site

Possess a high degree of independent judgment that will be heavily relied upon by Collection Manager and Director of Default Management. * Will make frequent decisions on customer service issues and ...

CROSSMARK1

Retail Data Collection Associate

Chicago, IL · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

East Lake Management

Property Manager

Chicago, IL · On-site

$50K - $65K/yr

Someone who manages real estate for another person for compensation. The Property Manager will ... RENT COLLECTION General Function: In conjunction with the specific lease terms, collect, monitor ...

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Collection Manager information

See Evanston, IL salary details

$29.7K

$56.4K

$104.6K

How much do collection manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for collection manager in Evanston, IL is $56,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $62,900.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Evanston, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,353 per year, or $27.1 per hour.

Accounts Receivable Collections Analyst

Fortune International, LLC

Bensenville, IL • On-site

$28 - $32/hr

Full-time

Posted 9 days ago

Job description

Summary of Position:

The Collections Analyst is responsible for managing the AR process. The Collections Analyst will have an assigned portfolio of customer accounts and must ensure the timely collection of outstanding accounts receivable. This role focuses on reducing past-due balances, improving cash flow, and maintaining positive customer relationships while adhering to company credit and collection policies. The role requires strong time-management skills, attention to detail, conflict-resolution skills, and the ability to manage multiple priorities in a deadline-driven environment. The Collections Analyst will work closely with Sales, Customer Service, and Accounting teams to resolve payment issues and achieve departmental collection goals.


Responsibilities:

  • Manage a high volume and diverse customer portfolio to ensure timely collections.
  • Maintain professional relationships while addressing payment inquiries and collection matters.
  • Review AR aging reports to identify delinquent accounts, ensure compliance with established credit terms, and take appropriate collection actions.
    • Conduct collection calls, send collection correspondence, negotiate payment arrangements, and submit claim disputes as necessary to facilitate timely payment.
    • As well as investigate and assist in resolving billing discrepancies, deduction claims, short payments, potential missing credits and other account-related issues.
  • Process and/or monitor weekly, monthly, quarterly, and yearly invoices for numerous customers via Electronic Data Interchange (EDI) as necessary.
  • Accurately document all customer communications, collection activities, payment commitments, and account updates within the ERP system.
  • Collaborate with the Sales Department to ensure AR activities are compliant with established protocol.
  • Provide reporting to the Collections Supervisor.
  • Assist with year-end audits.
  • Identify opportunities to improve collection processes and account management practices.
  • Perform other duties as assigned by the Collections Supervisor.

Minimum Requirements:

  • Education – Associates Degree or equivalent.
  • Experience – At least two years of relevant accounts receivable/accounting experience.
  • Work ethic – A sense of urgency in meeting critical and time sensitive deadlines.
  • Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with Business Dynamics is a plus.
  • Teamwork: Strong interpersonal skills required in order to function within the accounting team.
  • A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.

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