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Collection Manager Jobs in Akron, OH (NOW HIRING)

Tri-C

Librarian, Metro (Part-Time)

Cleveland, OH · On-site

SUMMARY Providesbest in class delivery of library services, including but not limited toinstruction, reference, and collection management, to a diverse community ofusers in support of the College ...

Tri-C

Librarian, West (Part-Time)

Parma, OH · On-site

SUMMARY Provides best in class delivery of library services, including but not limited to instruction, reference, and collection management, to a diverse community of users in support of the College ...

Tri-C

Librarian, East (Part-Time)

Highland Hills, OH · On-site

SUMMARY Provides best in class delivery of library services, including but not limited to instruction, reference, and collection management, to a diverse community of users in support of the College ...

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Showing results 21-40

All JobsCollection JobsCollection Manager JobsCollection Manager Jobs in Akron, OH

Collection Manager information

See Akron, OH salary details

$29.7K

$56.2K

$104.3K

How much do collection manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for collection manager in Akron, OH is $56,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $62,700.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Akron, OH?

The most popular types of Collection jobs in Akron, OH are:

What are popular job titles related to Collection Manager jobs in Akron, OH?

For Collection Manager jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Akron, OH look for?

The top searched job categories for Collection Manager jobs in Akron, OH are:

What cities near Akron, OH are hiring for Collection Manager jobs?

Cities near Akron, OH with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Akron, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,179 per year, or $27 per hour.

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

RLI Corp.

Broadview Heights, OH • On-site

$21.01 - $27.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Assist in handling and resolving billing and collection matters for delinquent accounts.

  • Generate and distribute billing invoices, statements, and delinquent notices, and prepare monthly reports on aged receivables.

  • Establish contact with external customers via phone and email to pursue collection or resolve issues related to aged receivables.

Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.Position PurposeUnder occasional supervision, the Customer Accounting Specialist assists in handling and resolving matters of billing and collections for the company's delinquent accounts. Identifies, analyzes and resolves billing and collection issues through internal and external contacts. Produces billing invoices, statements, and delinquent notices.
  • This is an in-office position, Monday - Friday
  • 8:30am - 5:00pm
Principal Duties & Responsibilities
  • Facilitate pursuit of delinquent accounts and maintains documentation of collection records.
  • Coordinate management of shared inboxes, to ensure service level standards are met. Responding to complex billing inquiries escalated by the team.
  • Establishes contact via phone and email with external customers in pursuit of collection or resolution of aged receivables. Provides responses in writing and/or by telephone within designated call and transaction parameters.
  • Determines and intiates actions such as cancellations/reinstatements for non-payment of premium, cash movement, balance transfers to collections, etc. to resolve issues and disputes.
  • Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
  • Prepares detailed account breakdowns for complex accounts to support customer billing inquiries.
  • Generates and distributes billing invoices, statements, and delinquent notices.
  • Prepares monthly reporting on aged receivables and matters of collections to management.
  • Prepares journal entries to reconcile account balances.
  • Monitor and manage shared inboxes, responding to routine and complex billing inquiries, escalating as necessary.
  • Answer incoming phone lines to address customer inquiries regarding payments, billing, and collections.
  • Assists with special projects and other duties when needed.
Education & Experience
  • Typically requires a high school diploma, Associates degree in Accounting preferred or similar field
  • 1+ years of related experience
  • [OR] equivalent level of education and experience
Knowledge, Skills, & Competencies
  • Ability to research moderately complex to complex billing and collection issues and recommend appropriate actions.
  • Excellent verbal and written communication skills, with the ability to collaborate seamlessly with internal teams and external customers throughout the billing and collections lifecycle.
  • Ability to use Microsoft Office software as well as general ledger and billing and collections applications to identify, analyze, and resolve billing and collection issues.
  • Ability to handle multiple priorities, manage deadlines, and adapt to shifting workloads under frequent supervision.
  • Demonstrate strong interpersonal skills, professional phone presence, and effective email communication to foster positive customer interactions and secure timely payments.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$21.01 - $27.96Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

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