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Collection Customer Agent Jobs (NOW HIRING)

Auberge Collection

Front Desk Agent

Santa Fe, NM · On-site

$14 - $17.75/hr

Deliver exceptional customer service by promptly and professionally addressing guest inquiries ... Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok ...

Empire Auto Parts

Customer Service Agent

Charlotte, NC · On-site

$19/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... Feedback Collection: Collect customer feedback and suggest improvements in products, services, or ...

Empire Auto Parts

Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... Feedback Collection: Collect customer feedback and suggest improvements in products, services, or ...

MCI Careers

Toll Collection Agent

Parkersburg, WV · On-site

$13.50 - $15/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility ...

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As of Sep 13, 2026, the average hourly pay for collection customer agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

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Infographic showing various Collection Customer Agent job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Front Desk Agent

Santa Fe, NM • On-site

Auberge Collection
See more jobs at Auberge Collectionexternal

$14 - $17.75/hr

Full-time

Posted 7 days ago

Job description

Company Description
Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.
Job Description
Join Our Team as a Lodge Host (Front Desk Agent)
We are seeking a warm, professional, and guest-focused Lodge Host-our Front Desk Agent-who will serve as the welcoming face and voice of our property. As the first point of contact for our guests, you will set the tone for an exceptional stay through outstanding customer service, attention to detail, and a genuine hospitality mindset.
In this role, you will help create memorable guest experiences from arrival to departure by ensuring every interaction is seamless, professional, and welcoming.
Key Responsibilities:
  • Greet guests upon arrival and provide a warm, professional welcome
  • Manage smooth check-in and check-out processes
  • Handle room reservations, confirm guest information, assign rooms, and communicate special requests or accommodations to relevant departments
  • Provide accurate information regarding hotel services, amenities, and policies
  • Deliver exceptional customer service by promptly and professionally addressing guest inquiries, concerns, and requests
  • Process payments and handle financial transactions accurately, including cash handling and coordination with accounting
  • Serve as a central communication point between guests and hotel departments
  • Maintain accurate records of guest interactions, requests, and transactions

Qualifications
  • 1 year in a similar role
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skill

Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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