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Collection Assistant Jobs in Illinois (NOW HIRING)

Medix

Phlebotomist

Naperville, IL · On-site

$18 - $26.50/hr

Perform laboratory procedures in Phlebotomy and specimen collection. * Assist with Bone Marrow collection and other duties as directed. * Maintain a professional and respectful demeanor with patients ...

Sidley

Data Collection Senior Analyst

Chicago, IL · Hybrid

$98K - $150K/yr

Participate in collection discussions and assist with the technical and logistical coordination of collection projects. * Execute collection activities independently once scope and methodology are ...

RNR Tire Express

Collection Specialist

Decatur, IL · On-site

$17 - $18/hr

COLLECTION SPECIALIST (Customer Service / Collections)RNR Tire Express - Midwest is proud to ... Assist other co-workers in the store during times of peak activity, absences, and planned time off.

RNR Tire Express

Collection Specialist

Decatur, IL · On-site

$18 - $24.25/hr

COLLECTION SPECIALIST (Customer Service / Collections) RNR Tire Express - Midwest is proud to ... payments. * Assist other co-workers in the store during times of peak activity, absences, and ...

RNR Tire Express

Collection Specialist

Fairview Heights, IL · On-site

$18.50 - $25/hr

COLLECTION SPECIALIST (Customer Service / Collections) RNR Tire Express - Midwest is proud to ... payments. * Assist other co-workers in the store during times of peak activity, absences, and ...

CEFCU

Installment Loan Collection Representative

Peoria, IL · On-site

$20.20 - $23.75/hr

... assist members in making timely payments. Directs use of proven collection practices, including ... skip tracing, revocation of credit lines, and liquidation of security when required. Initiates ...

CEFCU

Installment Loan Collection Representative

Peoria, IL · On-site

$20.20 - $23.75/hr

... assist members in making timely payments. Directs use of proven collection practices, including ... skip tracing, revocation of credit lines, and liquidation of security when required. Initiates ...

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All JobsCollection JobsCollection Assistant JobsCollection Assistant Jobs in Illinois

Collection Assistant information

See Illinois salary details

$9

$19

$29

How much do collection assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection assistant in Illinois is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates should have strong communication and organizational skills, experience with accounting or debt collection processes, and familiarity with collection software. A high school diploma or equivalent is typically required, and some positions may prefer or require relevant certifications. Applying through company websites, job boards, and networking can improve chances of securing an interview.

What is the role of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, maintaining records of transactions, and ensuring compliance with collection policies. They often use collection software and require strong communication skills to handle sensitive situations professionally.
What are the most commonly searched types of Collection jobs in Illinois? The most popular types of Collection jobs in Illinois are:
What cities in Illinois are hiring for Collection Assistant jobs? Cities in Illinois with the most Collection Assistant job openings:
Infographic showing various Collection Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,381 per year, or $19.4 per hour.

PA HC ASSOC II (TR - SHIFT VARIES)

Riverside Healthcare

Kankakee, IL • On-site

$19.02/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Overview
Riverside Healthcare is seeking a dedicated and detail-oriented Patient Access Healthcare Associate II to join our team in Kankakee, Illinois. This role is essential for managing patient registration, insurance verification, and specimen processing within a fast-paced, patient-centered environment. The ideal candidate will have strong skills in customer service, registration, insurance compliance, and phlebotomy. They will demonstrate a mature, compassionate attitude and a professional demeanor while ensuring compliance with hospital policies and regulations while demonstrates flexibility with assignments within professional scope/duties/licensure.
Essential Duties
  • Patient Registration: Accurately collect, analyze, and record all required demographic, insurance/financial, and clinical data for scheduling, pre-registering, and registering patients from all payer classes. Ensure timely and accurate electronic entry of information into the system.
  • Insurance and Compliance: Verify patient insurance coverage, including Medicare and Medicaid. Ensure compliance with payer requirements for medical necessity and precertification. Perform third-party eligibility and benefit verification to secure accurate payment.
  • Customer Service: Provide exceptional customer service with a concierge-style approach. Interact compassionately with patients and their representatives, addressing their needs and explaining hospital revenue cycle expectations, payment options, and financial responsibilities.
  • Specimen Processing and Phlebotomy: Perform phlebotomy, process drop-off specimens, and conduct routine EKG tracings as required. Verify specimen identification and labeling, ensuring specimens are delivered to the appropriate department within required time limits.
  • Documentation and Record Management: Prepare and distribute required forms, documents, and reports. Maintain accurate patient records and ensure compliance with EMTALA, HIPAA, and other applicable regulations.
  • Patient Flow and Coordination: Assist in managing patient flow for ambulatory care, pre-op testing, and clinics. Provide pre-test instructions, assist with documentation, and ensure proper preparation for tests/procedures.
  • Problem Solving and Analysis: Analyze and resolve issues related to registration, insurance, and patient access. Use hospital resources to determine financial responsibilities and address any coverage concerns.
  • Training and Support: Assist in the training of new personnel and support other healthcare staff as needed. Attend all advanced registration classes and mandatory department meetings.

Non-essential Duties
  • Administrative Support: Sort and distribute mail and faxes. Conduct reminder calls for patient appointments and pre-register scheduled patients. Manage transportation of patients within the hospital as needed.
  • Community and Specimen Collection: Assist with community health screenings, employee health physicals, and other departmental needs. Confirm specimen acceptability requirements and ensure accurate collection and delivery.
  • General Assistance: Escort patients to exam rooms, take vital signs, and assist with procedures and diagnostic tests. Maintain logs of patients and procedures and perform other duties as requested.

Responsibilities
Preferred Experience:
  • Experience in a healthcare setting with a focus on patient access, registration, or insurance verification.
  • Proficiency in using electronic health record (EHR) systems and healthcare software. Strong customer service skills, attention to detail, and the ability to handle sensitive information with confidentiality. Computer literate with a typing speed of 35 WPM minimum. Spelling accuracy and the ability to perform general arithmetic are essential.
  • Ability to work independently in a fast-paced environment, with a commitment to accuracy and problem-solving. Demonstrated professionalism and a compassionate, customer-focused attitude.

Required Licensure/Education:
  • High school diploma or equivalent required.
  • Certificate of completion from school for Phlebotomy course and practicum or 1 year of experience as a phlebotomist.

Preferred Education:
  • Additional education or certification in medical terminology, healthcare administration, or a related field is preferred.
  • Certifications in healthcare administration or patient access are a plus.
  • Certified Phlebotomy Technician (CPT) preferred, but not required.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
  • Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift differential, on-call
  • Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Benefits - .001 to .49 FTE:
  • Paid Leave Hours accrued as you work

Employee Health Requirements
Exposure/Sensory Requirements:
Exposure to:
  • Chemicals: None
  • Video Display Terminals: Average
  • Blood and Body Fluids: None
  • TB or Airborne Pathogens: Low risk.

Sensory requirements (speech, vision, smell, hearing, touch):
  • Speech: Required Needed for presentations/training, telephone communications, facilitate meetings
  • Vision Needed to read memos and literature, computer entry
  • Smell: Needed for electrical/fire safety
  • Hearing: Needed for telephone communication, meetings, and listening to employee concerns
  • Touch: Needed to write, computer entry, and filing

Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
  • Sit:78%
  • Twist: 0%
  • Stand: 5%
  • Crawl: 0%
  • Walk: 15%
  • Kneel:1%
  • Lift:1%
  • Drive:1%
  • Squat:0%
  • Climb:0%
  • Bend:0%
  • Reach above shoulders:0%

The weight required to be lifted each normal workday according to the continuum described below:
  • Up to 10 lbs: Occasionally
  • Up to 20 lbs :Occasionally
  • Up to 35 lbs: Not Required
  • Up to 50 lbs: Not Required
  • Up to 75 lbs: Not Required
  • Up to 100 lbs: Not Required
  • Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Lifting brief case, notebook, computer, printed materials - transporting from one location/meeting to another
Maximum consecutive time (minutes) during the normal workday for each activity:
  • Sit: 180
  • Twist: 0
  • Stand:15
  • Crawl: 0
  • Walk:10
  • Kneel:0
  • Lift:2
  • Drive: 5
  • Squat:0
  • Climb:0
  • Bend:0
  • Reach above shoulders: 1
  • Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs. Normal weight:5-10 pounds frequent
  • Pushing &pulling Normal weight:50 pounds
  • Fine Manipulation: Computer entry, phone, dialing, writing, using calculator
  • Repetitive use of foot or feet in operating machine control: None

Environmental Factors & Special Hazards
  • Environmental Factors (Time Spent):
    • Inside hours: 8
    • Outside hours : 0
  • Temperature: Normal Range
  • Lighting: Average
  • Noise levels: Average
  • Humidity: Normal Range
  • Special Hazards: NA
  • Protective Clothing Required: None

Pay Range
USD $19.02 - USD $23.46 /Hr

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