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Collection Agent Customer Service Jobs (NOW HIRING)

Del Toro Insurance

Agent/CSR

Miami, FL

$14.75 - $19.75/hr

... Agent (English/Spanish) to join our dynamic sales team in the car insurance industry. In this role, you will handle inbound and outbound calls, deliver outstanding customer service, and focus on ...

Enterprise Holdings

PR · On-site

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

BNL School Pictures

Customer Service Agent

Marlboro, NJ

$15 - $20/hr

Customer Service Agent ID: 1064 Location: Marlboro, NJ Company Name: BNL School Pictures More about this job > Description BNL School Pictures is a family owned photography business that offers high ...

Enterprise Holdings

PR · On-site

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Enterprise Holdings

PR · On-site

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Del Toro Insurance Agency Inc

Agent/CSR

Miami, FL · On-site

$17 - $20/hr

... Agent (English/Spanish) to join our dynamic sales team in the car insurance industry. In this role, you will handle inbound and outbound calls, deliver outstanding customer service, and focus on ...

MCI Careers

Toll Collection Agent

Parkersburg, WV · On-site

$15.25 - $20.50/hr

Experience in customer service, tech support, inside sales, or back-office support is a plus ... Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility ...

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Collection Agent Customer Service information

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How much do collection agent customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for collection agent customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Collection Agent Customer Service vs Collection Agent?

AspectCollection Agent Customer ServiceCollection Agent
CredentialsHigh school diploma; sometimes certifications in customer service or collectionsHigh school diploma; certifications in collections or finance often preferred
Work EnvironmentCall centers, customer service departments, remote workDebt collection agencies, financial institutions, call centers
Employer & IndustryCustomer service departments within various industriesFinancial services, debt collection agencies
Search & Comparison IntentCustomer service skills, communication, dispute resolutionDebt recovery, negotiation, financial compliance

While both roles involve communication and negotiation, Collection Agent Customer Service focuses on assisting customers and resolving issues, whereas Collection Agent primarily concentrates on recovering debts. The skills and work environments overlap, but their main objectives differ.

How to make 2000 a week working from home?

A collection agent customer service role can potentially earn $2,000 weekly by working full-time, handling high-volume calls, and consistently meeting performance targets. Increasing income may involve gaining experience, developing strong communication skills, and working for companies that offer commission or incentive-based pay structures.

What job makes $10,000 a month without a degree?

A collection agent in customer service can potentially earn $10,000 a month with experience, strong communication skills, and performance-based incentives. High earnings are often linked to commission, bonuses, or overtime in roles that involve debt recovery or account management, typically requiring no formal degree but emphasizing skills and performance. Such positions may also require a background check and training but generally do not mandate higher education credentials.

What is a customer collection agent?

A customer collection agent is a professional responsible for contacting customers to collect overdue payments on debts or accounts. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule for debt collectors refers to a guideline where they are advised to contact the debtor no more than seven times over seven days and to wait at least seven days between contact attempts. As a collection agent, understanding and respecting these limits helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.
What cities are hiring for Collection Agent Customer Service jobs? Cities with the most Collection Agent Customer Service job openings:
What states have the most Collection Agent Customer Service jobs? States with the most job openings for Collection Agent Customer Service jobs include:

Dispatch Agent - Customer Service Representative

Bryco Plumbing Company

Winnetka, CA

$18 - $22/hr

Other

Medical, PTO

Posted 10 days ago

Job description

Bryco Plumbing in Winnetka, CA is looking for a full-time Dispatch Agent - Customer Service Representative. This job pays $18 to $22 per hour and comes with generous benefits, such as:

  • Medical insurance
  • Paid vacation
  • Major holidays off
If you are reliable, organized, and like helping people, this could be a great fit for you.
WHAT SETS US APART
For over 27 years, our family-owned business has helped people with plumbing problems in Los Angeles and the San Fernando Valley. We know our team is the reason for our good reputation and growth. That's why we work hard to create a friendly and respectful place to work, where honesty and doing the right thing matter every day. We help our employees learn and grow, and we show our appreciation with good pay, special benefits, and a fun workplace. Here, you'll be part of a team that values you and wants you to succeed.
WHAT WE'RE LOOKING FOR IN A DISPATCH AGENT - CUSTOMER SERVICE REPRESENTATIVE
  • Ability to answer phone calls professionally and helpfully
  • Strong data entry skills and computer proficiency
  • Ability to dispatch service calls to technicians clearly and efficiently
  • Ability to manage paper filing and routine office tasks
  • Positive attitude and excellent communication skills

At least two years of customer service representative experience is a plus, but you can also be trained.
YOUR NEW ROLE AS OUR DISPATCH AGENT - CUSTOMER SERVICE REPRESENTATIVE
This is a full-time job, Monday through Friday, at our office. You will have a steady work schedule each week.
You will spend your day answering phone calls from customers and giving them friendly, helpful information. You will enter details into the computer and make sure service calls are sent out to the right technician. You will also do some paper filing and other simple office tasks to help keep things running smoothly. Your job is important because you help connect customers with our team and keep things organized.
If this sounds like the right job for you, apply today using our mobile-friendly application and join our plumbing team today. We look forward to meeting you!

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