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Collection Agent Customer Service Jobs (NOW HIRING)

Bilingual Toll Collection Agent

Tampa, FL ยท On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Agent, Customer Service

Manchester, MD ยท On-site

$14.75 - $19.75/hr

Ensures customers receives efficient and courteous service and could potentially be able to recommend various products/services to meet the customer's needs. 3. Roles and Responsibilities: * Maintain ...

PR

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

PR ยท On-site

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

PR

$10.50/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Toll Collection Agent

Parkersburg, WV ยท On-site

$15.25 - $20.50/hr

Experience in customer service, tech support, inside sales, or back-office support is a plus ... Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility ...

Toll Collection Agent

Parkersburg, WV ยท On-site

$13.50 - $15/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility ...

Showing results 41-60

Collection Agent Customer Service information

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How much do collection agent customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection agent customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Collection Agent Customer Service vs Collection Agent?

AspectCollection Agent Customer ServiceCollection Agent
CredentialsHigh school diploma; sometimes certifications in customer service or collectionsHigh school diploma; certifications in collections or finance often preferred
Work EnvironmentCall centers, customer service departments, remote workDebt collection agencies, financial institutions, call centers
Employer & IndustryCustomer service departments within various industriesFinancial services, debt collection agencies
Search & Comparison IntentCustomer service skills, communication, dispute resolutionDebt recovery, negotiation, financial compliance

While both roles involve communication and negotiation, Collection Agent Customer Service focuses on assisting customers and resolving issues, whereas Collection Agent primarily concentrates on recovering debts. The skills and work environments overlap, but their main objectives differ.

What cities are hiring for Collection Agent Customer Service jobs?

Cities with the most Collection Agent Customer Service job openings:

What states have the most Collection Agent Customer Service jobs?

States with the most job openings for Collection Agent Customer Service jobs include:

What are popular job titles related to Collection Agent Customer Service jobs?

For Collection Agent Customer Service jobs, the most frequently searched job titles are:

Ticket Agent/Customer Service

Los Angeles, CA โ€ข On-site

$18.42/hr

Part-time

Re-posted 9 days ago


Job description

About the Role:
Gonzalez 4 Transportation LLC is looking for an enthusiastic and customer-focused Ticket Agent/Customer Service representative to join our team in Los Angeles, CA! In this role, you'll be the friendly face and voice of our company, helping passengers navigate their travel experience with ease and confidence. If you love working with people and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:
  • Assist customers with ticket purchases, reservations, and travel inquiries
  • Process transactions accurately using ticketing and point-of-sale systems
  • Provide exceptional customer service in person, over the phone, and via email
  • Handle passenger check-in, boarding procedures, and seat assignments
  • Resolve customer complaints and issues in a professional and timely manner
  • Communicate schedules, routes, fares, and travel policies to passengers
  • Maintain accurate records of ticket sales and passenger information
Requirements:
  • High school diploma or GED equivalent required
  • Previous customer service, ticketing, or transportation experience preferred
  • Strong communication and interpersonal skills
  • Bilingual (English/Spanish) a plus in the Los Angeles market
  • Proficiency with basic computer systems and point-of-sale software
  • Ability to multitask and remain calm under pressure in a busy environment
  • Reliable, punctual, and professional demeanor
About Us:
Gonzalez 4 Transportation LLC is a trusted transportation provider serving the Los Angeles, CA area, committed to delivering safe, reliable, and affordable travel solutions to our community. Our customers choose us for our dependability and personalized service that goes above and beyond. We take pride in building a supportive team environment where employees are valued and given the tools they need to succeed.