1

Collection Agent Customer Service Jobs in Florida

... Collection Agents for our Williamsville, NY office and our Lake Mary, FL office. START NOW ... Previous customer service work preferred. Benefits * Competitive Hourly Salary * Medical, Dental ...

Bilingual Toll Collection Agent

Tampa, FL ยท On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Job Title Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative ...

Bilingual Toll Collection Agent

Tampa, FL ยท On-site

$14.75 - $18.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Bilingual Toll Collection Agent

Tampa, FL ยท On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Bilingual Toll Collection Agent

Tampa, FL ยท On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service Agent

Tampa, FL ยท On-site

$17 - $18/hr

As the first point of contact for our clients, the Customer Service Agent is responsible for managing incoming calls, accurately processing and entering information into our dispatch software, and ...

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service Agent

Bradenton, FL ยท On-site

$17 - $18/hr

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service Agent

Bradenton, FL ยท On-site

$17 - $18/hr

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service Agent

Miami, FL ยท On-site

$21.91/hr

Exhibiting exceptional customer service and communication skills. Ensure the safety of property and ... Agent will take passenger through customs and baggage claim to the curb only. Agent will not take ...

next page

Showing results 1-20

Collection Agent Customer Service information

What is the difference between Collection Agent Customer Service vs Collection Agent?

AspectCollection Agent Customer ServiceCollection Agent
CredentialsHigh school diploma; sometimes certifications in customer service or collectionsHigh school diploma; certifications in collections or finance often preferred
Work EnvironmentCall centers, customer service departments, remote workDebt collection agencies, financial institutions, call centers
Employer & IndustryCustomer service departments within various industriesFinancial services, debt collection agencies
Search & Comparison IntentCustomer service skills, communication, dispute resolutionDebt recovery, negotiation, financial compliance

While both roles involve communication and negotiation, Collection Agent Customer Service focuses on assisting customers and resolving issues, whereas Collection Agent primarily concentrates on recovering debts. The skills and work environments overlap, but their main objectives differ.

Collection Agent

Lake Mary, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office. 

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Requirements

  • Excellent verbal communication skills'
  • Multitasking and time management skills to work through the account queue and inbound call volume.
  • Previous customer service work preferred.

Benefits

  • Competitive Hourly Salary
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".