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Collection Agent Customer Service Jobs in Florida

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $18.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ...

Avis Budget Group

$14 - $18.75/hr

... Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings ...

Epos Now Group

Customer Retention Agent

Orlando, FL

Customer Retention Agent Customer success is the foundation of business success. As this company ... Ensure all customers understand the value of the company's products and services. * Deliver against ...

Hilton Grand Vacations, Inc.

Agent Customer Care

Orlando, FL · On-site

$14.50 - $19.25/hr

Provide engaging customer service in an inbound Call Center environment. * Receive calls from guests who have pre-paid vacation packages and help them arrange their future travel plans. You will ...

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All JobsCollection Agent Customer Service JobsCollection Agent Customer Service Jobs in Florida

Collection Agent Customer Service information

What is the difference between Collection Agent Customer Service vs Collection Agent?

AspectCollection Agent Customer ServiceCollection Agent
CredentialsHigh school diploma; sometimes certifications in customer service or collectionsHigh school diploma; certifications in collections or finance often preferred
Work EnvironmentCall centers, customer service departments, remote workDebt collection agencies, financial institutions, call centers
Employer & IndustryCustomer service departments within various industriesFinancial services, debt collection agencies
Search & Comparison IntentCustomer service skills, communication, dispute resolutionDebt recovery, negotiation, financial compliance

While both roles involve communication and negotiation, Collection Agent Customer Service focuses on assisting customers and resolving issues, whereas Collection Agent primarily concentrates on recovering debts. The skills and work environments overlap, but their main objectives differ.

How to make 2000 a week working from home?

A collection agent customer service role can potentially earn $2,000 weekly by working full-time, handling high-volume calls, and consistently meeting performance targets. Increasing income may involve gaining experience, developing strong communication skills, and working for companies that offer commission or incentive-based pay structures.

What job makes $10,000 a month without a degree?

A collection agent in customer service can potentially earn $10,000 a month with experience, strong communication skills, and performance-based incentives. High earnings are often linked to commission, bonuses, or overtime in roles that involve debt recovery or account management, typically requiring no formal degree but emphasizing skills and performance. Such positions may also require a background check and training but generally do not mandate higher education credentials.

What is a customer collection agent?

A customer collection agent is a professional responsible for contacting customers to collect overdue payments on debts or accounts. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule for debt collectors refers to a guideline where they are advised to contact the debtor no more than seven times over seven days and to wait at least seven days between contact attempts. As a collection agent, understanding and respecting these limits helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.
What cities in Florida are hiring for Collection Agent Customer Service jobs? Cities in Florida with the most Collection Agent Customer Service job openings:

Collection Agent

Mandarich Law Group, LLP

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office.

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits
  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave

Requirements

  • Excellent verbal communication skills'
  • Multitasking and time management skills to work through the account queue and inbound call volume.
  • Previous customer service work preferred.

Benefits

  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".