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Collection Agent Customer Service Jobs in Florida

Customer Service Agent

Boca Raton, FL ยท On-site

$14.75 - $19.75/hr

Muriel Siebert & Co Inc is looking for a motivated and personable Customer Service Agent to join our team in Boca Raton, FL. This is a fantastic opportunity to be the friendly face and voice of a ...

Customer Service Agent

Miami, FL ยท On-site

$33K - $38K/yr

Elevare Branding is seeking a friendly, professional, and solution-oriented Customer Service Agent to join our Miami team. In this role, you will be responsible for assisting customers, answering ...

Customer Service Agent Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide.

Customer Service Agent

West Palm Beach, FL ยท On-site

$15 - $20/hr

Client Support Agent Join a team that makes moving stress-free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our Client Support team plays a ...

Customer Service Agent

West Palm Beach, FL ยท On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Customer Service Agent

Hollywood, FL ยท On-site

$53K - $59K/yr

Job Summary We are seeking a friendly and motivated Customer Service Agent to provide professional assistance, build positive customer relationships, and support a high-quality customer experience.

Customer Scheduling Agent

Fort Myers, FL ยท On-site

$25 - $28/hr

Customer Scheduling Agent ArqAi LLC Fort Myers, FL $25.00 - $28.00 an hour - Full Time At ArqAi, we ... owned collection of smart home companies providing installation and cloud-based services for ...

Customer Scheduling Agent

Fort Myers, FL ยท On-site

$25 - $28/hr

Customer Scheduling Agent ArqAi LLC Fort Myers, FL $25.00 - $28.00 an hour - Full Time At ArqAi, we ... owned collection of smart home companies providing installation and cloud-based services for ...

Customer Service Agent

Tampa, FL ยท On-site

$18 - $20/hr

The Customer Service Agent provides excellent customer service over the phone by responding to customers' needs promptly and professionally. Works cooperatively with business development ...

Customer Service Agent

West Palm Beach, FL ยท On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Customer Scheduling Agent

Fort Myers, FL ยท On-site

$25 - $28/hr

Customer Scheduling Agent ArqAi LLC Fort Myers, FL $25.00 - $28.00 an hour - Full Time At ArqAi, we ... owned collection of smart home companies providing installation and cloud-based services for ...

Customer Service Agent

Sarasota, FL ยท On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

Customer Service Agent

Sarasota, FL ยท On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

Customer Service Agent

Sarasota, FL ยท On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

Customer Service Agent

West Palm Beach, FL ยท On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Customer Service Agent

Orlando, FL ยท On-site

$47K - $52K/yr

Customer Service Agent GG Media is a fast-growing marketing company committed to helping businesses strengthen their brand presence and build meaningful customer relationships. We believe that great ...

Showing results 41-60

Collection Agent Customer Service information

What is the difference between Collection Agent Customer Service vs Collection Agent?

AspectCollection Agent Customer ServiceCollection Agent
CredentialsHigh school diploma; sometimes certifications in customer service or collectionsHigh school diploma; certifications in collections or finance often preferred
Work EnvironmentCall centers, customer service departments, remote workDebt collection agencies, financial institutions, call centers
Employer & IndustryCustomer service departments within various industriesFinancial services, debt collection agencies
Search & Comparison IntentCustomer service skills, communication, dispute resolutionDebt recovery, negotiation, financial compliance

While both roles involve communication and negotiation, Collection Agent Customer Service focuses on assisting customers and resolving issues, whereas Collection Agent primarily concentrates on recovering debts. The skills and work environments overlap, but their main objectives differ.

Customer Service Agent

Boca Raton, FL โ€ข On-site

Muriel Siebert & Co Inc
51 - 200 employees

$14.75 - $19.75/hr

Other

Medical, Dental, Retirement, PTO

Posted 25 days ago


Job description

Benefits:

Health insurance

Paid time off

401(k) matching

Competitive salary

Dental insurance

About the Role:

Muriel Siebert & Co Inc is looking for a motivated and personable Customer Service Agent to join our team in Boca Raton, FL. This is a fantastic opportunity to be the friendly face and voice of a respected financial services firm, helping clients navigate their needs with confidence and care. If you thrive in a fast-paced environment and love making a difference for customers, we want to hear from you!

Responsibilities:

Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner

Assist clients with account questions, transactions, and general financial service needs

Resolve customer complaints and issues with empathy and efficiency

Maintain accurate records of customer interactions and transactions in CRM systems

Collaborate with internal teams to escalate and resolve complex client concerns

Educate clients on products, services, and account features

Ensure compliance with company policies and financial industry regulations

Requirements:

Prior customer service experience, preferably in financial services or brokerage

Strong verbal and written communication skills

Experience with MS. Office (Comfortable with the daily use of basic Excel and Word).

Ability to multitask and prioritize in a high-volume environment

Detail-oriented with strong problem-solving abilities

FINRA licenses (Series 7, 63, or equivalent) a plus but not required

High school diploma or equivalent required; Associate's or Bachelor's degree preferred

About Us:

Muriel Siebert & Co Inc carries on the legacy of a true Wall Street pioneer, delivering reliable brokerage and financial services to clients across the country. Our clients trust us for our integrity, expertise, and commitment to putting their needs first. We foster a supportive and professional workplace where employees are empowered to grow their careers in the financial industry.