... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
Conduct Collateral Damage Estimation (CDE) and support target development. * Evaluate target opportunities using all-source data to support exploitation and operations planning. * Analyze SIGINT and ...
Conduct Collateral Damage Estimation (CDE) and support target development. * Evaluate target opportunities using all-source data to support exploitation and operations planning. * Analyze SIGINT and ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
... collateral and appropriate structure and terms. The Commercial Credit Analyst performs ongoing ... and operations. * Proficient ability to analyze and interpret financial statements. * Excellent ...
... collateral and appropriate structure and terms. The Commercial Credit Analyst performs ongoing ... and operations. * Proficient ability to analyze and interpret financial statements. * Excellent ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
Vice President, Client Service Management (Global Collateral Platform)
Lake Mary, FL · On-site
$121K - $155K/yr
... Operations, Client Coverage, Product, Technology, and other internal teams. * Act as a liaison to ... Partner with Client Service Data, Insights & Analytics to identify trends, themes, and ...
... collateral and appropriate structure and terms. The Commercial Credit Analyst performs ongoing ... and operations. * Proficient ability to analyze and interpret financial statements. * Excellent ...
... collateral and appropriate structure and terms. The Commercial Credit Analyst performs ongoing ... and operations. * Proficient ability to analyze and interpret financial statements. * Excellent ...
This role resides in the First Line Control Team of the Global Collateral Platform. The team is ... risk or operational governance is preferred, with demonstrated problem solving and analytical ...
This role resides in the First Line Control Team of the Global Collateral Platform. The team is ... risk or operational governance is preferred, with demonstrated problem solving and analytical ...
Supports operational decision-making by identifying and visualizing terrain, infrastructure ... Integrates Collateral Telemetry Data (CTD) to enhance geolocation, accuracy, imagery exploitation ...
Supports operational decision-making by identifying and visualizing terrain, infrastructure ... Integrates Collateral Telemetry Data (CTD) to enhance geolocation, accuracy, imagery exploitation ...
You will partner closely with teams such as Funding, Legal, Operations, and Client Services to ... Negotiate collateral requirements and restructuring terms in alignment with established risk ...
You will partner closely with teams such as Funding, Legal, Operations, and Client Services to ... Negotiate collateral requirements and restructuring terms in alignment with established risk ...
You will interact and work primarily with senior management and teams, assessing, analyzing and ... Experience creating sales collateral materials * Experience forming relationships with director ...
You will interact and work primarily with senior management and teams, assessing, analyzing and ... Experience creating sales collateral materials * Experience forming relationships with director ...
Consultant, Healthcare Business Transformation Operations| Corporate Finance
Miami, FL · On-site
$113K/yr
You will interact and work primarily with senior management and teams, assessing, analyzing and ... Experience creating sales collateral materials * Experience forming relationships with director ...
Consultant, Healthcare Business Transformation Operations| Corporate Finance
Miami, FL · On-site
$113K/yr
You will interact and work primarily with senior management and teams, assessing, analyzing and ... Experience creating sales collateral materials * Experience forming relationships with director ...
Conduct Collateral Damage Estimation (CDE) and support target development. * Evaluate target opportunities using all-source data to support exploitation and operations planning. * Analyze SIGINT and ...
Conduct Collateral Damage Estimation (CDE) and support target development. * Evaluate target opportunities using all-source data to support exploitation and operations planning. * Analyze SIGINT and ...
Loan Operations Specialist
Miami, FL · On-site
Collateral setup within the Loan Accounting System. * Process loan renewals, extensions and/or ... Annual escrow analysis (both test phase and live processing.) * Prepare official checks to third ...
Quick apply
Loan Operations Specialist
Miami, FL · On-site
Collateral setup within the Loan Accounting System. * Process loan renewals, extensions and/or ... Annual escrow analysis (both test phase and live processing.) * Prepare official checks to third ...
This role resides in the First Line Control Team of the Global Collateral Platform. The team is ... risk or operational governance is preferred, with demonstrated problem solving and analytical ...
This role resides in the First Line Control Team of the Global Collateral Platform. The team is ... risk or operational governance is preferred, with demonstrated problem solving and analytical ...
Mid. Targeting Analyst
Tampa, FL · On-site
Conducts collateral damage estimation, performs target list management, target strategy development ... We are a global operations and solutions integrator delivering full-spectrum intelligence analysis ...
Mid. Targeting Analyst
Tampa, FL · On-site
Conducts collateral damage estimation, performs target list management, target strategy development ... We are a global operations and solutions integrator delivering full-spectrum intelligence analysis ...
Senior Analyst, Compensation Analytics
Orlando, FL · On-site
$77K - $100K/yr
Support plan documentation, guidelines, tools, and other collateral to ensure consistent ... Partners, HR Operations, and cross-functional teams. * Execution, Judgment & Problem Solving
Senior Analyst, Compensation Analytics
Orlando, FL · On-site
$77K - $100K/yr
Support plan documentation, guidelines, tools, and other collateral to ensure consistent ... Partners, HR Operations, and cross-functional teams. * Execution, Judgment & Problem Solving
Operations Administrative Assistant
Pompano Beach, FL · On-site
$18.75 - $21.73/hr
Compile, track, and analyze operational, marketing, and engagement data to support reporting ... Create and update PCS materials such as PowerPoint presentations, marketing collateral, and food ...
Quick apply
Operations Administrative Assistant
Pompano Beach, FL · On-site
$18.75 - $21.73/hr
Compile, track, and analyze operational, marketing, and engagement data to support reporting ... Create and update PCS materials such as PowerPoint presentations, marketing collateral, and food ...
Senior Targeting Analyst
Tampa, FL · On-site
$86K - $114K/yr
Conducts collateral damage estimation, performs target list management, target strategy development ... We are a global operations and solutions integrator delivering full-spectrum intelligence analysis ...
Senior Targeting Analyst
Tampa, FL · On-site
$86K - $114K/yr
Conducts collateral damage estimation, performs target list management, target strategy development ... We are a global operations and solutions integrator delivering full-spectrum intelligence analysis ...
Supervisor - Airport Operations
Tampa, FL · On-site
Review key metrics, conduct trend analyses, and lead performance dialogues to drive continuous ... Complete required documentation, attend team and leadership meetings, support collateral projects ...
Supervisor - Airport Operations
Tampa, FL · On-site
Review key metrics, conduct trend analyses, and lead performance dialogues to drive continuous ... Complete required documentation, attend team and leadership meetings, support collateral projects ...
Collateral Operations Analyst information
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What is the difference between Collateral Operations Analyst vs Credit Analyst?
| Aspect | Collateral Operations Analyst | Credit Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, financial certifications (e.g., CFA, FRM) | Bachelor's degree, financial certifications (e.g., CFA, CPA) |
| Work Environment | Financial institutions, trading desks, collateral management teams | Banks, lending institutions, credit departments |
| Employer & Industry Usage | Primarily in asset management, trading, and collateral management | In lending, banking, and credit risk assessment |
| Common Search & Comparison Intent | Understanding operational roles in collateral management | Assessing creditworthiness and risk |
The Collateral Operations Analyst focuses on managing collateral processes, ensuring proper documentation, and mitigating operational risks related to collateral. In contrast, a Credit Analyst evaluates the creditworthiness of borrowers, analyzing financial data to assess risk. Both roles require financial certifications and work within financial institutions, but they serve different functions within the industry.
$121K - $155K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Client Service Management to join our Global Collateral Platform. This role is located in Lake Mary.
Role Overview:
Responsible for the success, oversight, and client enablement of platforms, products, and services across the enterprise, including implementations, enhancements, changes, transitions, conversions, and complex remediation plans. The role partners with large or strategic clients and internal stakeholders to define requirements, manage delivery plans, resolve complex service issues, and ensure an exceptional end-to-end client experience.
This position requires strong project management, client relationship management, communication, and cross-functional coordination skills to drive outcomes across multiple products and platforms
In this role, you'll make an impact in the following ways:
- Serve as a primary point of contact for clients, delivering end-to-end client service and monitoring client satisfaction across products and services.
- Partner with large or strategic clients and internal stakeholders to scope requirements that leverage standard product and service offerings or address acute issues impacting client health.
- Define and manage delivery plans for client implementations, product and platform configurations, service transitions, enhancements, changes, conversions, and complex remediation plans.
- Oversee and coordinate the implementation and set-up of products and services across internal and external stakeholders to ensure successful delivery.
- Track and maintain project plans, including critical milestones, dependencies, risks, and issues across the delivery lifecycle.
- Identify, escalate, and help remediate impediments and service issues in partnership with Operations, Client Coverage, Product, Technology, and other internal teams.
- Act as a liaison to clients, developing a strong understanding of their business needs and aligning solutions with BNY's commercial strategy and service model.
- Design, write, and deliver effective communication strategies and status updates for internal and external stakeholders, including senior leadership.
- Implement and govern change control processes in response to client requests in partnership with relevant practices and platforms.
- Manage implementation closure and ensure timely communication and notification to all relevant stakeholders.
- Execute service commitments and contribute to the evolution of the client service model, including service level improvements and process changes.
- Cultivate and maintain healthy client service relationships through governance, escalation management, and proactive service engagement.
- Partner with Client Service Data, Insights & Analytics to identify trends, themes, and opportunities for proactive service improvements internally and externally.
- Identify opportunities for continuous improvement, digital adoption, and operational efficiencies that make it easier for clients to engage with BNY.
- Contribute to client growth and retention by identifying service-led opportunities that support client success, protect revenue, and enable strategic growth.
- Support sales and client service activities as needed, including creation of RFPs, KPIs, client communications, and other client-facing documents.
- Participate in client meetings, industry events, conferences, and seminars as appropriate.
To be successful in this role, we're seeking the following:Â
- 5-10 years of total work experience preferred, ideally in triparty collateral management, securities operations, custody, settlements, repo, agency lending, secured loans, or markets & client operations.
- Experience managing client implementations, onboarding, transitions, or remediation efforts across multiple products and platforms.
- Strong background in client service, project delivery, or service management within financial services or a complex global organization.
- Ability to work across internal stakeholder groups including Operations, Product, Technology, Coverage, and senior leadership.
- Proven ability to manage complex client issues, service escalations, and delivery milestones in a fast-paced environment.
- Experience supporting client growth through service excellence and strategic partnership.Â
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.Â
- Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.Â
Key Skills and Competencies :
- Client relationship management
- Implementation and project management
- Product and platform enablement
- Issue resolution and escalation management
- Cross-functional collaboration
- Executive communication and stakeholder management
- Risk identification and mitigation
- Change management and governance
- Continuous improvement mindset
- Strategic thinking and commercial awareness
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedInÂ
 Here's a few of our recent awards:Â
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.Â
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Â
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
 Here's a few of our recent awards:
- America's Most Innovative Companies, Fortune, 2025
- World's Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.Â
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.