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Cold Stone Creamery Rate information

What are Cold Stone Creamery rates?

Cold Stone Creamery rates typically refer to the hourly wages paid to employees working at Cold Stone Creamery locations. On average, crew members and ice cream scoopers earn between $9 and $13 per hour, depending on experience, position, and location. Shift leaders or supervisors may earn slightly more, ranging from $11 to $15 per hour. Pay rates can vary based on state minimum wage laws and franchise policies, so it’s best to check with your local store for the most accurate information.

What is the difference between Cold Stone Creamery Rate vs Ice Cream Shop Employee?

AspectCold Stone Creamery RateIce Cream Shop Employee
Typical hourly wage$9 - $12$8 - $11
Required credentialsNone or minimal experienceNone or minimal experience
Work environmentFast-paced, customer-focusedFast-paced, customer-focused
Industry usageSpecialized ice cream franchiseVarious small or local ice cream shops

Both roles involve customer service and basic food handling, but Cold Stone Creamery Rate typically refers to employees working at a well-known franchise with standardized procedures, often offering slightly higher wages. Ice Cream Shop Employees may work in smaller, independent shops with similar responsibilities but potentially lower pay and less structured training.

What are some common challenges faced by team members at Cold Stone Creamery, and how can they be managed effectively?

Team members at Cold Stone Creamery often face fast-paced environments, especially during peak hours, requiring strong multitasking and communication skills. Balancing customer service with maintaining cleanliness and ice cream preparation can be demanding, but staying organized and working collaboratively helps manage these tasks efficiently. Embracing a positive attitude and supporting teammates not only improves workflow but also enhances the customer experience.

What are the key skills and qualifications needed to thrive as a Cold Stone Creamery crew member, and why are they important?

To thrive as a Cold Stone Creamery Crew Member, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and ice cream preparation equipment is typically required. Exceptional teamwork, a friendly attitude, and the ability to work efficiently under pressure help you stand out in this fast-paced environment. These skills ensure excellent customer experiences, smooth operations, and adherence to safety standards.
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Cold Stone Creamery Rate jobs near you
Infographic showing various Cold Stone Creamery Rate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 20% Part Time, 1% Temporary, 7% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Cake Decorator at Cold Stone Creamery

COLD STONE CREAMERY & WETZEL'S PRETZELS

Columbus, OH • On-site

$12 - $16/hr

Part-time

Re-posted 9 days ago

Job description

  • Note: Please apply for full-time positions only, and applicants must have a Food Service (any) certificate.



Brand summary

Cold Stone Creamery and Wetzel's Pretzels Cold Stone Creamery: Cold Stone Creamery’s products include: Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies Cookie sandwiches ,Smoothies, shakes, and blended coffee drink Wetzel's Pretzels: Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS

Job description

Crew Member at Cold Stone Creamery & Wetzel's Pretzels - New Albany

We are excited to announce the opening of a new Cold Stone Creamery & Wetzel's Pretzels (similar to Auntie Anne's).

We are currently hiring Store Crew Members and Store Managers. Candidates with prior hands-on experience in similar food service environments are strongly preferred and will have an added advantage.

Store Address:

5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)

Store Hours 9 AM to 10 PM daily

Store Training : 03/23 to 03/26

Store Opening Date : 03/27/2026


Crew Member

Cold Stone Creamery & Wetzel's Pretzels

We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.

  • Crew Members are responsible for delivering exceptional customer service, preparing high-quality products, and maintaining a clean and welcoming store environment. Team members will be cross-trained to work in both concepts.
Customer Service
  • Greet and serve guests with enthusiasm and a positive attitude
  • Take accurate food and dessert orders
  • Handle cash, credit card, and POS transactions
  • Answer customer questions about menu items and promotions

Food Preparation

  • Prepare and mix ice cream creations according to Cold Stone standards
  • Roll, twist, bake, and finish pretzel products according to Wetzel’s standards
  • Prepare smoothies, shakes, drinks, and dips
  • Follow all food safety and sanitation guidelines

Cleanliness & Organization

  • Maintain clean counters, prep areas, and dining spaces
  • Follow health department and company sanitation standards
  • Restock ingredients, supplies, and packaging
  • Assist with dishwashing and trash removal

Teamwork

  • Work efficiently in a fast-paced environment
  • Support team members during busy periods
  • Communicate clearly with supervisors and coworkers

Opening & Closing Duties

  • Assist with daily setup and breakdown
  • Complete cleaning and closing checklists
  • Help maintain inventory and product quality

Qualifications

  • Positive attitude and strong customer service skills
  • Ability to stand for extended periods
  • Ability to lift up to 25 lbs
  • Flexible availability (including evenings, weekends, and holidays)
  • No experience required — training provided

Cold Stone Creamery and Wetzel's Pretzels
Cold Stone Creamery:
Cold Stone Creamery’s products include:
Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies
Cookie sandwiches ,Smoothies, shakes, and blended coffee drink
Wetzel's Pretzels:
Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles
Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS