Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Clearwater, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Clearwater, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Treasure Island, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Treasure Island, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Balm, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Balm, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Pinellas Park, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Pinellas Park, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Thonotosassa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Thonotosassa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Sydney, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Sydney, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Clearwater, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Clearwater, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Saint Petersburg, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Saint Petersburg, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Brandon, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Brandon, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Mango, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Mango, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Lutz, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Largo, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Largo, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Tampa, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Saint Petersburg, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Customer Service Representative - Healthcare
Saint Petersburg, FL · On-site
$15.61/hr
... No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your ... caller
Cold Caller information
See Florida salary details
$3.95 - $5.49
0% of jobs
$5.49 - $7.02
3% of jobs
$7.02 - $8.56
15% of jobs
$8.56 - $10.09
0% of jobs
$10.09 - $11.63
0% of jobs
$12.21 is the 25th percentile. Wages below this are outliers.
$11.63 - $13.16
18% of jobs
$13.16 - $14.70
0% of jobs
$14.70 - $16.23
3% of jobs
The median wage is $17.19 / hr.
$16.23 - $17.77
17% of jobs
$18.84 is the 75th percentile. Wages above this are outliers.
$17.77 - $19.30
27% of jobs
$19.30 - $20.84
17% of jobs
$3
$15
$20
How much do cold caller jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for cold caller in Florida is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $19.04 per hour, depending on experience, location, and employer.
What is a cold caller?
A Cold Caller is a sales or marketing professional who contacts potential customers who have not previously expressed interest in a product or service. Their goal is to generate leads, schedule appointments, or directly sell a product. Cold calling requires strong communication skills, persistence, and the ability to handle rejection. These professionals often follow scripts and use persuasive techniques to engage prospects.
What are the key skills and qualifications needed to thrive as a cold caller?
To thrive as a Cold Caller, you need excellent verbal communication, resilience, and the ability to quickly engage prospects or customers, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and autodialer software is typically required. Strong listening skills, adaptability, and a positive attitude help top performers overcome objections and build rapport. These skills ensure high productivity, consistent lead generation, and increased conversion rates in a results-driven environment.
What are some common challenges faced by cold callers, and how can they be managed?
Cold Callers often face challenges such as frequent rejections, maintaining motivation, and adapting their scripts for different types of prospects. Handling objections and remaining positive despite setbacks is key to long-term success in this role. Many companies provide training and support, including ongoing coaching, scripts, and regular team meetings to help Cold Callers improve their techniques. Building resilience and utilizing feedback from supervisors and peers can make the role more rewarding and improve your performance over time.
Does a cold caller work anymore?
Cold calling remains a common sales technique for cold callers, who typically make unsolicited calls to potential clients to generate leads. While the approach has evolved with technology, such as using customer relationship management (CRM) tools, many companies still employ cold callers as part of their outreach strategies, often combining it with digital marketing efforts.
What are the most commonly searched types of Cold Caller jobs in Florida?
The most popular types of Cold Caller jobs in Florida are:
What are popular job titles related to Cold Caller jobs in Florida?
For Cold Caller jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Cold Caller jobs in Florida look for?
The top searched job categories for Cold Caller jobs in Florida are:
What cities in Florida are hiring for Cold Caller jobs?
Cities in Florida with the most Cold Caller job openings:
$15.61/hr
Full-time
Medical, Retirement, PTO
Re-posted 6 days ago
Maximus rating
6.8
Based on 300 frontline employees who took The Breakroom Quiz
291st of 492 rated business services
Job description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, July 14, 2026
City
Tampa
State
FL
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Riverview or Tampa, FL
Starting Pay: $15.61/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter
Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
- $15.61hr. base pay + 10% shift differential
- Potential bonus opportunities may be available, subject to eligibility requirements
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
- Tuition Reimbursement: Support for ongoing education and development
- Future Planning: 401(k) with company match
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with development and promotional opportunities
- Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller