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Coffee Shop General Manager Jobs (NOW HIRING)

Dash's Market

Coffee Shop Manager

Buffalo, NY · On-site

$18 - $19/hr

Dash's Market is looking for a full time COFFEE SHOP MANAGER! This candidate must be professional, have a positive attitude and be enthusiastic in dealing with our customers. They must also be ...

Jerry's Enterprises, Inc.

Coffee Shop

Hudson, WI · On-site

$16.50/hr

Coffee Shop Manager Classification: Part Time Union Rate of Pay: Progressive scale up to $16.50 / hour, based on experience Hours: Sunday - Saturday, varied hours Jerry's work perks: * Store Discount

Jerrys Enterprises

$16.50/hr

Coffee Shop Manager Classification: Part Time Union Rate of Pay: Progressive scale up to $16.50 / hour, based on experience Hours: Sunday - Saturday, varied hours Jerry's work perks: * Store Discount

Coborn's, Inc.

Coffee Shop Manager

Dickinson, ND · On-site

Previous coffee shop/customer service experience preferred We believe that building a team of ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

Coborn's, Inc.

Coffee Shop Manager

Aberdeen, SD · On-site

Previous coffee shop/customer service experience preferred We believe that building a team of ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

Cadence Inc

Shop General Manager

Mundelein, IL · On-site

Shop General Manager - Event Production Who We Are: We are a small but dynamic event production company with 30 years of experience producing corporate meetings, tradeshows, and entertainment events ...

Cadence Inc

Shop General Manager

Wheeling, IL · On-site

Shop General Manager - Event Production Who We Are: We are a small but dynamic event production company with 30 years of experience producing corporate meetings, tradeshows, and entertainment events ...

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Coffee Shop General Manager information

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How much do coffee shop general manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for coffee shop general manager in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.36 per hour, depending on experience, location, and employer.

What does a coffee shop general manager do?

A Coffee Shop General Manager oversees the daily operations of a coffee shop, ensuring excellent customer service, managing staff, and maintaining financial records. They are responsible for hiring and training employees, ordering supplies, creating work schedules, and implementing health and safety standards. Additionally, they handle customer complaints, promote the business, and work to achieve sales targets. Their primary goal is to ensure smooth operations and a welcoming environment for both customers and employees.

What are the key skills and qualifications needed to thrive as a coffee shop general manager?

To thrive as a Coffee Shop General Manager, you need strong leadership, business management experience, and a solid understanding of food safety regulations, often supported by a background in hospitality or business administration. Familiarity with POS systems, inventory management software, and scheduling tools is typically required. Excellent communication, customer service orientation, and problem-solving abilities set standout managers apart. These skills and qualities are crucial for delivering a great customer experience, optimizing operations, and leading successful teams in a fast-paced environment.

What are some common challenges faced by coffee shop general managers, and how can they be addressed?

Coffee Shop General Managers often encounter challenges such as managing high staff turnover, maintaining consistent product quality, and balancing customer satisfaction with operational efficiency. To address these issues, it's important to invest in thorough employee training, foster a positive workplace culture, and implement standardized procedures for food and beverage preparation. Regular team meetings and open communication with staff help ensure everyone is aligned on service standards and can quickly adapt to any changes or customer feedback.

What is the difference between Coffee Shop General Manager vs Barista?

AspectCoffee Shop General ManagerBarista
CredentialsExperience in management, possibly certifications in hospitality or businessBarista training, customer service skills
Work EnvironmentOversees entire coffee shop operations, manages staffPrepares beverages, interacts with customers
Employer & Industry UsageUsed in coffee shop chains and independent cafes for leadership rolesCommonly used for front-line staff in coffee shops

The main difference is that a Coffee Shop General Manager oversees the entire operation, including staff management and business strategy, while a Barista focuses on preparing beverages and providing customer service. Both roles are essential in a coffee shop, but they differ significantly in responsibilities and required experience.

What cities are hiring for Coffee Shop General Manager jobs?

Cities with the most Coffee Shop General Manager job openings:

What states have the most Coffee Shop General Manager jobs?

States with the most job openings for Coffee Shop General Manager jobs include:

What are popular job titles related to Coffee Shop General Manager jobs?

For Coffee Shop General Manager jobs, the most frequently searched job titles are:

Coffee Shop General Manager jobs near you

General Manager - Coffee Shop Operations, Everett, WA

Everett, WA

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

Job description

Position Title: GENERAL MANAGER-COFFEE SHOP OPERATIONS-EVERETT, WA 

Salary: $85,000-$90,000/annually

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The General Manager – Coffee Shop Operations is responsible for the overall leadership, operational excellence, and financial performance of multiple retail coffee shop locations within a corporate account. This role leads day‑to‑day operations, ensures an exceptional guest experience, and drives results across café service, merchandising, labor management, and financial performance. The General Manager acts as the primary liaison to corporate site leadership while building and developing high-performing café teams.

Key Responsibilities:

  • Oversee daily operations of multiple corporate coffee shop locations
  • Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction
  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
  • Manages all financials including planning, budget development and analysis, and financial reporting
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
  • Conducts management meetings
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
  • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
  • Hires, trains and orientates new management associates

Preferred Qualifications: 

  • Bachelor’s degree in Hospitality, Food Service Management, Business, or related field preferred
  • 5+ years of retail coffee shop or foodservice management experience
  • Multi‑unit or multi‑site management experience strongly preferred
  • Proven P&L ownership and financial acumen
  • Experience in corporate dining or contract-managed foodservice environments
  • Strong knowledge of coffee operations, retail service models, and café trends
  • Demonstrated leadership, coaching, and team development skills
  • Excellent communication and client‑facing abilities

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

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