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How much do coffee city jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for coffee city in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.36 per hour, depending on experience, location, and employer.

What is Coffee City?

Coffee City typically refers to a business or establishment specializing in serving coffee and related beverages, often accompanied by light snacks or pastries. It can also denote a specific brand or chain of coffee shops known for providing a comfortable environment for customers to relax, work, or socialize. The term may also be used to describe a city or region known for its vibrant coffee culture or significant coffee production. In some contexts, Coffee City could also refer to a particular locality named 'Coffee City.' Understanding the context in which the term is used is important to determine its specific meaning.

What are the key skills and qualifications needed to thrive as a Barista, and why are they important?

To thrive as a Barista, you need a solid understanding of coffee preparation, food safety, and customer service, often supported by on-the-job training or a food handler’s certification. Familiarity with espresso machines, grinders, POS systems, and inventory management tools is typically required. Strong communication, attention to detail, and the ability to multitask in a fast-paced environment make someone stand out in this position. These skills are crucial for consistently delivering high-quality beverages and ensuring a positive customer experience.

What are some common challenges faced by baristas working in busy coffee shops and how can they manage them?

Baristas in high-traffic coffee shops often face challenges such as managing long queues, handling multiple orders simultaneously, and maintaining quality under pressure. To navigate these challenges, it's important to develop strong multitasking and time-management skills, communicate clearly with teammates, and stay organized behind the counter. Many coffee shops encourage teamwork, with clear roles for order taking, drink preparation, and customer service, which helps maintain efficiency. Regular training and open communication with supervisors also support baristas in handling busy periods and ensuring customer satisfaction.

What is the difference between Coffee City vs Barista?

AspectCoffee CityBarista
Required CredentialsHigh school diploma or equivalent; some roles may require barista certificationHigh school diploma; barista training or certification often preferred
Work EnvironmentMultiple coffee shops, cafes, or specialty coffee storesPrimarily in cafes, coffee shops, or restaurants
Industry UsageUsed broadly for coffee-related roles, including managerial and specialty positionsSpecific role within coffee industry focused on beverage preparation and customer service

While Coffee City refers to a broader role or location in the coffee industry, a Barista is a specific position responsible for preparing coffee beverages and providing customer service. The two are related, but Coffee City often encompasses multiple roles, including Baristas, within the coffee industry environment.

More about Coffee City jobs
What cities are hiring for Coffee City jobs? Cities with the most Coffee City job openings:
What states have the most Coffee City jobs? States with the most job openings for Coffee City jobs include:
What job categories do people searching Coffee City jobs look for? The top searched job categories for Coffee City jobs are:
Coffee City jobs near you
Infographic showing various Coffee City job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $44,347 per year, or $21.3 per hour.

Shift Lead - City Brew (The Heights)

City Brew Coffee

Billings, MT • On-site

$13.50 - $16.75/hr

Full-time, Part-time

Posted 13 days ago

City Brew Coffee rating

3.1

Company rating: 3.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Shift Lead - City Brew
Location: City Brew, 710 Main St. Suite 100 Billings, MT 59105
Employment Status: Part-Time/Full Time
Reports To: Store Manager
Who We Are
At City Brew Coffee, we believe in serving without compromise. Our Shift Leaders ensure smooth store operations, lead their teams, and deliver exceptional customer experience. The Shift Leader acts as the point of contact for employees and customers in the absence of the Store Manager, creating a positive and professional environment.
Our Shift Leads live by The Three Things that define a great City Brew experience:
  • Lead Service - model and uphold outstanding customer service.
  • Drive Sales- inspire the team to meet and exceed sales goals.
  • Cash Handling - ensure accuracy, security, and accountability in all financial transactions.

What You'll Do
As a City Brew Shift Lead, you will:
  • Greet and welcome guests with a positive, customer-first attitude.
  • Prepare and serve high-quality coffee, espresso drinks, teas, and food items promptly and with a sense of urgency to ensure an exceptional customer experience.
  • Keep the café clean, organized, and fully stocked at all times.
  • Provide coaching, training, and ongoing feedback.
  • Foster a positive, collaborative team environment by leading through example.
  • Demonstrate SERVE (Smile, Engage, Respect, Visible, Eager) principles in every interaction.
  • Open and close the store following company procedures.
  • Keep a neat and tidy appearance by wearing the approved dress code and maintain good personal hygiene that reflects our welcoming, customer-focused culture.
  • Oversee cash handling, bank deposits, and reconciliation procedures.
  • Encourage team participation in sales-building strategies.
  • Utilize downtime efficiently for cleaning, restocking, or others productive activities.
  • Keep a neat and tidy appearance by wearing the approved dress code and maintain good personal hygiene that reflects our welcoming, customer-focused culture.
  • Deliver on The Three Things every shift: Lead Service, Drive Sales, and Cash Handling.

The tasks listed here show the main responsibilities of the role but don't include everything. You may be asked to take on other related duties as needed.
What We're Looking For:
  • Leadership or supervisory experience (food/beverage or retail preferred).
  • Strong communication and teamwork skills.
  • Reliable, positive, and passionate about coffee & service.
  • A positive customer-focused attitude with a passion for coffee and people.
  • Willingness to learn and grow, receptive feedback.
  • Ability to multitask in a fast-paced environment.

Requirements:
  • 25 - 30 hours per week, at least 4 shifts weekly; Must also have 3-4 opens/closes weekly, including weekends and holidays.
  • Availability must remain consistent for 6 months
  • Reliable transportation to and from work.
  • Ability to stand for extended periods of time
  • Comfortable with repetitive tasks
  • Endurance to work full shifts and lift/carry supplies and equipment as needed.

Why Join City Brew?
A welcoming team and culture built on honesty, positivity, and improvement
  • Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do.
  • You'll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection.
  • Free/discounted drinks and chance to share your love for coffee with others

Apply today to join the Brew Crew and help us live out The Three Things every day!
City Brew Coffee is an Equal Opportunity Employer
Disclaimer:
This job description is intended to provide a general overview of the responsibilities and requirements of the Shift Leader position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Shift Leader will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service. City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Shift Leader you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.

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