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Coffee City Jobs (NOW HIRING)

City Brew Coffee

Shift Lead - Cheyenne, WY

Cheyenne, WY

$13 - $16/hr

City Brew Coffee - Cheyenne, WY (310 Dell Range Blvd.) Employment Type : Full-time/Part-time Reports to : Store Manager About City Brew Coffee: City Roasting Company LLC dba City Brew Coffee is ...

City Brew Coffee

Shift Lead - Cheyenne, WY

Cheyenne, WY · On-site

$13 - $16/hr

City Brew Coffee - Cheyenne, WY (310 Dell Range Blvd.) Employment Type : Full-time/Part-time Reports to : Store Manager About City Brew Coffee: City Roasting Company LLC dba City Brew Coffee is ...

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Coffee City information

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How much do coffee city jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for coffee city in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.36 per hour, depending on experience, location, and employer.

What is Coffee City?

Coffee City typically refers to a business or establishment specializing in serving coffee and related beverages, often accompanied by light snacks or pastries. It can also denote a specific brand or chain of coffee shops known for providing a comfortable environment for customers to relax, work, or socialize. The term may also be used to describe a city or region known for its vibrant coffee culture or significant coffee production. In some contexts, Coffee City could also refer to a particular locality named 'Coffee City.' Understanding the context in which the term is used is important to determine its specific meaning.

What are the key skills and qualifications needed to thrive as a Barista, and why are they important?

To thrive as a Barista, you need a solid understanding of coffee preparation, food safety, and customer service, often supported by on-the-job training or a food handler’s certification. Familiarity with espresso machines, grinders, POS systems, and inventory management tools is typically required. Strong communication, attention to detail, and the ability to multitask in a fast-paced environment make someone stand out in this position. These skills are crucial for consistently delivering high-quality beverages and ensuring a positive customer experience.

What are some common challenges faced by baristas working in busy coffee shops and how can they manage them?

Baristas in high-traffic coffee shops often face challenges such as managing long queues, handling multiple orders simultaneously, and maintaining quality under pressure. To navigate these challenges, it's important to develop strong multitasking and time-management skills, communicate clearly with teammates, and stay organized behind the counter. Many coffee shops encourage teamwork, with clear roles for order taking, drink preparation, and customer service, which helps maintain efficiency. Regular training and open communication with supervisors also support baristas in handling busy periods and ensuring customer satisfaction.

What is the difference between Coffee City vs Barista?

AspectCoffee CityBarista
Required CredentialsHigh school diploma or equivalent; some roles may require barista certificationHigh school diploma; barista training or certification often preferred
Work EnvironmentMultiple coffee shops, cafes, or specialty coffee storesPrimarily in cafes, coffee shops, or restaurants
Industry UsageUsed broadly for coffee-related roles, including managerial and specialty positionsSpecific role within coffee industry focused on beverage preparation and customer service

While Coffee City refers to a broader role or location in the coffee industry, a Barista is a specific position responsible for preparing coffee beverages and providing customer service. The two are related, but Coffee City often encompasses multiple roles, including Baristas, within the coffee industry environment.

More about Coffee City jobs
What cities are hiring for Coffee City jobs? Cities with the most Coffee City job openings:
What states have the most Coffee City jobs? States with the most job openings for Coffee City jobs include:
What job categories do people searching Coffee City jobs look for? The top searched job categories for Coffee City jobs are:
Coffee City jobs near you
Infographic showing various Coffee City job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $44,347 per year, or $21.3 per hour.

Shift Leader - Bozeman, MT (906 N. 7th Ave.)

City Brew Coffee

Bozeman, MT

$15 - $18.50/hr

Full-time, Part-time

Posted 10 days ago

City Brew Coffee rating

3.1

Company rating: 3.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Job Description: Shift Leader at City Brew Coffee
Position Title: Shift Leader
Location: City Brew Coffee - Bozeman, MT (906 N. 7th Avenue, 59715)
Employment Type: Full-time/Part-time
Reports to: Store Manager

About City Brew Coffee:
City Roasting Company LLC dba City Brew Coffee is dedicated to providing exceptional coffee experiences to our community. We pride ourselves on our high-quality products, outstanding customer service, and welcoming atmosphere. Our team is passionate about coffee, and we strive to create a place where customers can relax, socialize, and enjoy the perfect cup.
Position Overview:
The Shift Leader plays a key role in serving without compromise. The Shift Leader is responsible for ensuring the smooth operation of City Brew Coffee during their assigned shifts. This role involves overseeing staff, maintaining excellent customer service standards, and ensuring that all operational procedures are followed. The Shift Leader acts as the point of contact for employees and customers in the absence of the Store Manager, ensuring a positive experience for all.
Key Responsibilities:
  • Team Leadership
  • Supervise and support baristas and other staff members.
  • Assist in training new employees and provide ongoing coaching.
  • Foster a positive and collaborative team environment.
  • Guide and motivate team members to provide exceptional customer service.
  • Lead by example in delivering high-quality service and maintaining professionalism.
  • Customer Service:
  • Provide exceptional customer service and resolve any customer issues or complaints promptly.
  • Ensure that all customers are greeted and served in a friendly and efficient manner.
  • Demonstrate SERVE (Smile, Engage, Respect, Visible, Eager) principles consistently.
  • Take initiative in resolving customer issues or conflicts efficiently.
  • Ensure that all team members understand and adhere to service standards.
Operations:
  • Open and close the store following standard procedures.
  • Monitor inventory levels and assist with ordering supplies as needed.
  • Ensure that all equipment is functioning correctly and report any maintenance issues.
  • Maintain cleanliness and organization of the store.
  • Manage bank deposits/runs as required (note: must be 18 years of age or older to handle bank deposits).
  • Stay up to date on all company training materials and initiatives via City Brew’s learning management system (CBU).
  • Financial Management:
  • Understand and implement all store cash handling procedures.
  • Manage cash register operations and ensure accurate cash handling.
  • Conduct daily cash reconciliation and deposit procedures.
  • Assist with financial reporting as required.

Quality Control:
  • Ensure that all beverages and food items meet City Brew Coffee’s quality standards.
  • Adhere to health and safety regulations and guidelines.
Sales and Product Knowledge:
  • Demonstrate a good understanding of City Brew Coffee's menu offerings.
  • Proactively suggest additional items to customers to enhance their experience.
  • Contribute to achieving sales targets through effective upselling techniques.
  • Implement strategies to increase sales and meet or exceed targets.
  • Encourage upselling and promotion of high-margin items among team members.
  • Analyze sales data and customer feedback to identify opportunities for improvement.
  • Actively engage in promotional activities and initiatives to drive revenue.
Cleanliness and Organization:
  • Maintain a clean, organized, and sanitary workstation at all times.
  • Ensure proper handling and storage of ingredients and equipment.
  • Take responsibility for maintaining a tidy environment in all areas of the coffee shop.
Time Management:
  • Manage time effectively to ensure timely completion of tasks.
  • Prioritize tasks based on urgency and importance.
  • Demonstrate punctuality in reporting for shifts and breaks.
  • Utilize downtime efficiently for cleaning, restocking, or other productive activities.
Professional Conduct:
  • Model expectations regarding dress code, punctuality, attendance, and excellent customer service.
  • Demonstrated willingness to be trained, coached, learn, and execute job responsibilities, duties, and expectations communicated by Store Managers and other leaders, including DMs and support office.
  • Demonstrate flexibility to work varied hours of operation, especially during high-capacity business hours.
  • Model discretion in communicating with team members, avoiding negative discussions about colleagues, management, customers, or the company.
Qualifications:
Availability:
  • Minimum 25 -30 hours per week and minimum four shifts per week.
  • Must have closing or opening availability with three to four opens or closes per week, including Saturday and/or Sunday availability.
  • Willingness to work during holidays, peak seasons, and as required.
  • Availability cannot change for six months.
  • Reliable transportation.
Experience:
  • Previous experience in a supervisory role, preferably in the food and beverage industry.
  • Experience as a barista or in a similar customer service position is a plus.
Skills:
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency with point-of-sale systems and cash handling procedures.

Personal Attributes:
  • Passionate about coffee and customer service.
  • Reliable, punctual, and trustworthy.
  • Positive attitude and ability to motivate others.
  • Receptive to constructive criticism and opportunities for growth.
  • Must be able to maintain substantial amounts of time on feet, maintain physical endurance through entire scheduled shifts, and lift and carry various supplies and equipment.
Benefits:
• Competitive hourly wage plus tips.
• Opportunities for advancement within City Brew Coffee.
• Employee discount
• Training and professional development.

City Brew Coffee is an Equal Opportunity Employer
Disclaimer:
This job description is intended to provide a general overview of the responsibilities and requirements of the Shift Leader position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Shift Leader will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service. City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Shift Leader you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.

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