Coffee Analyst Jobs (NOW HIRING)

Onsite: Lincoln, CA

Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount

About San Francisco Bay Coffee:

Established in 1979, San Francisco Bay Coffee operates as a family-owned coffee company in its third generation focused on innovation and sustainability. San Francisco Bay Coffee has an international network of over 32,000 farmers and treats all its suppliers as extended members of the family. They offer a variety of coffee products sourced from farms worldwide, including OneCup and a range of bag sizes, all at various roast levels. The brand also sells coffee related merchandise. San Francisco Bay Coffee sell via the following channels: club, regional and national grocery stores, and online. San Francisco Bay Coffee is committed to sustainable and eco-friendly farming and production. The San Francisco Bay Coffee family has maintained a tradition of quality and exceptional service since their inception. They have cemented their reputation as experts in the coffee world by spearheading innovation to create a high quality and affordable coffee product.

Job Summary:

The Leave Administration Analyst  is a vital role within our HR team, responsible for administering workers' compensation claims and overseeing the leave of absence processes. The successful candidate will ensure compliance with all relevant laws and regulations, both state and federal, while providing exceptional support to our employees throughout their recovery and leave periods.

Responsibilities:

Workers' Compensation

• Administer workers' compensation claims from start to finish, including reporting, managing follow up appoints with the employees, interface with supervisors and managers regarding light duty and tracking claims
• Collaborate with supervisors, and injured employees to ensure accurate and timely reporting of all workplace injuries and illnesses
• Closely monitor the progress of injured employees' recovery and provide regular updates to relevant stakeholders, including finance, supervisors, and insurance providers
• Conduct regular audits and reviews of workers' compensation claims data to identify trends, and patterns
• Work with management and employees to initiate and facilitate interactive discussions for medical restrictions and qualifications
• Create functional capacity evaluations and ensure reasonable accommodations are aligned with HR processes and procedures
• Work with third party administrators, the Safety Department, the Finance and Accounting Department, insurance companies to assist with detailed claims management
• Facilitate employee's return to work
• Maintain effective and timely coordination of communication with employees, managers, insurance carriers, medical staff, and lawyers, as required. Monitor timely closing of claims and smooth and accurate reporting of claims information
• Document, maintain and extract employee case information and ensures data integrity and confidentiality
• Provides early intervention to injured or ill employees to prevent lost time 

Leaves of Absence     

• Handles the FMLA leave administration process from the employees’ initial notice of the need for leave to the return to work; to include, gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA/CFRA qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use
• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason
• Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits
• Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s)
• Facilitates other leave requests, which may include reasonable accommodation requests under the ADA
• Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.
• Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations
• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices
• Preserves confidentiality of employee medical documentation and files
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws
• Other duties as assigned

 Comply with all company policies and procedures, demonstrating a strong commitment to Food Safety and Good Manufacturing Practices (GMP) in support of product integrity, operational excellence, and regulatory compliance

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration or related field
• EHS experience (preferred)
• SHRM or HRCI certification (preferred)

Requirements:

• Bilingual in English/Spanish(preferred)
• Strong understanding of workers’ compensation laws, regulations., and processes (California and federal)
• Experience with Cal OSHA and Federal OSHA
• Functional knowledge of HIPAA, FMLA/CFRA, ADA/FEHA, USERRA, STD, LTD, state leave laws and procedures
• Excellent written and oral communication skills, with the ability to effectively communicate complex information to employees and internal and external stakeholders
• Strong interpersonal and communication skills with the ability to maintain confidentiality, build trust, and effectively interact with employees, managers, and external partners while handling sensitive information
• Planning/Organizing – prioritizes and plans work activities, uses time and resources efficiently; plans for; sets goals and objectives, develops realistic action plans 
• Demonstrates professionalism and sound judgment when handling confidential employee matters, responding to sensitive situations, and communicating with internal and external stakeholders
• Highly Proficient in Microsoft Office such as Word, Excel, Outlook and PowerPoint
• Familiarity with medical terminology and understanding of healthcare processes related to workers' compensation claims
• Experience working with insurance providers, legal professionals, and healthcare providers related to workers' compensation claims

Job Type: Full-time

Pay: $75,000-$90,000

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Fair Chance Act

San Francisco Bay Coffee will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if San Francisco Bay Coffee is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act | CRD (ca.gov) webpage.