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Coast Guard Exchange Store Jobs (NOW HIRING)

Coast Guard Exchange

Lifeguard INT

Yorktown, VA

$15/hr

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories ...

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Coast Guard Exchange Store information

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How much do coast guard exchange store jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for coast guard exchange store in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Coast Guard Exchange Store Associate, and why are they important?

To thrive as a Coast Guard Exchange Store Associate, you need strong customer service abilities, basic math and cash handling skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and retail merchandising tools is often required. Excellent communication, teamwork, and problem-solving abilities are standout soft skills in this role. These skills and qualities are essential for creating a positive shopping experience, ensuring accurate transactions, and maintaining efficient store operations.

What is the difference between Coast Guard Exchange Store vs Coast Guard Retail Associate?

AspectCoast Guard Exchange StoreCoast Guard Retail Associate
Primary RoleManaging retail operations, inventory, and customer service within the exchange storeAssisting customers, stocking shelves, and processing transactions in a retail environment
Required CredentialsHigh school diploma; retail experience helpful; knowledge of military exchange policiesHigh school diploma; retail or customer service experience preferred
Work EnvironmentMilitary base retail store, often with supervisory responsibilitiesRetail store, customer-facing role, often on military bases
Employer & Industry UsageU.S. Coast Guard exchange system, military retailMilitary retail stores, often within Coast Guard facilities

The Coast Guard Exchange Store involves managing retail operations and inventory, often with supervisory duties, while a Coast Guard Retail Associate focuses on customer service and sales assistance. Both roles are essential in military retail environments but differ in responsibilities and scope.

What are some common challenges faced by employees working at a Coast Guard Exchange Store, and how can they be addressed?

Working at a Coast Guard Exchange Store often involves managing high customer service expectations, especially from military personnel and their families. Employees may face challenges such as fluctuating store traffic, maintaining inventory accuracy, and adapting to seasonal demands. Strong communication skills, flexibility, and teamwork are essential for addressing these challenges. Regular training and support from management help staff develop effective problem-solving strategies and maintain a positive work environment.

What is a Coast Guard Exchange Store?

A Coast Guard Exchange Store is a retail facility operated by the United States Coast Guard to provide goods and services to active-duty Coast Guard members, retirees, their families, and other authorized patrons. These stores offer a wide range of products, including groceries, clothing, electronics, and household items, often at discounted prices compared to civilian retailers. Coast Guard Exchange Stores are similar to other military exchanges, and their profits help support morale, welfare, and recreation programs for Coast Guard personnel.
More about Coast Guard Exchange Store jobs
What cities are hiring for Coast Guard Exchange Store jobs? Cities with the most Coast Guard Exchange Store job openings:
What job categories do people searching Coast Guard Exchange Store jobs look for? The top searched job categories for Coast Guard Exchange Store jobs are:
Coast Guard Exchange Store jobs near you
Infographic showing various Coast Guard Exchange Store job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Hourly Store Manager FT 6734

Coast Guard Community Services Command

Alexandria, VA • On-site

$24.42/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

OMB NO: 1625-0120

Expiration Date: 01/30/2025


Announcement: 6734

Opening Date: 29 April 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week)

Position: Hourly Store Manager Salary: $24.42/hour +DOE

Who May Apply: All Sources Location: Alexandria, VA

CGX Alexandria

Join the Coast Guard Exchange — Make Every Day Meaningful

Ready to put your passion to work supporting the men and women who protect our nation? The Coast Guard Exchange is offering a unique opportunity to step into a retail leadership role with purpose—paired with an exceptional schedule: Monday–Friday, 7:30 a.m. to 3:30 p.m. No weekends. No late nights. Just balance, stability, and impact.


This is more than a retail job; it’s a chance to serve those who serve. Every interaction, every sale, and every improvement you make directly supports active-duty Coast Guard members and contributes to programs that enhance their quality of life.

DUTIES:

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance.


Key carrier, opening and closing of the store as required, weekends as scheduled.


Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.


Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.


Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.


We are looking for a hands-on leader who thrives in a dynamic environment, enjoys engaging with active-duty military personnel, and values building strong relationships with Coast Guard command.

What You’ll Do:

  • Lead daily store operations with a focus on service, efficiency, and execution
  • Engage directly with Coast Guard members, providing exceptional customer experience
  • Build and maintain strong partnerships with local command
  • Drive sales, merchandising, and operational standards
  • Ensure the store reflects the mission and pride of the Coast Guard community


What We’re Looking For:
  • A motivated, hands-on leader who leads by example
  • Strong communication and relationship-building skills
  • Retail or supervisory experience preferred
  • Passion for supporting military members and their families


Every sale, every customer interaction, and every improvement you make helps give back to those who serve our country.

If you’re inspired by meaningful work and want to be part of a mission-driven team, we encourage you to apply.

Be part of something bigger, support those who safeguard our shores.


Perform other related duties as assigned

*Must be 18 years or older to apply

Must have open availability.


You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.



QUALIFICATIONS REQUIRED:

Minimum:

1. Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion of the CGX Leadership Development program (LDP) OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities).

2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.


Preferred (in addition to the minimum):

1. P&L Analysis experience

2. Prior retail merchandising experience.

3. Bachelor’s degree from an accredited university with emphasis in retail or business administration with at

least two years of specialized experience. General business experience may be substituted for degree on

a year for year basis.

And/or

4. Current USCG NAF department manager or assistant manager.


USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.


  • Paid Annual and Sick Leave
  • Holiday Pay
  • Medical/Dental/Vision Insurance
  • Flexible/Dependent Spending Account
  • Pension Plan
  • 401k Savings Plan
  • Life Insurance
  • Short Term/Long Term Disability
  • Tuition Assistance
  • Paid Parental Leave

OTHER ESSENTIAL INFORMATION:

  • Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
  • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
  • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
  • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
  • Applicants may not be employed in the chain of command of their relatives.
  • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.


HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.


You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

Hourly Store Manager FT 6734

Alexandria, VA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.


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