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Club Lounge Manager Jobs (NOW HIRING)

Town Pump

LOUNGE MANAGER TRAINEE

Bozeman, MT · On-site

As a Lounge Manager in Training , you will: * be responsible for the following areas: customer ... integrity of the club i.e., customer tier levels, ability to come to sound solutions by ...

Town Pump

LOUNGE MANAGER TRAINEE

Kalispell, MT · On-site

As a Lounge Manager in Training , you will: * be responsible for the following areas: customer ... integrity of the club i.e., customer tier levels, ability to come to sound solutions by ...

Marriott

Club Lounge Concierge

Dana Point, CA · On-site

$16.50 - $21.25/hr

POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of ... Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and ...

The Langham Chicago

Guest Services Manager

Chicago, IL · On-site

$63K - $79K/yr

The Club Level Manager is fully versed in the Langham, Club Lounge, and Forbes service standards and communicates this information to the Club Lounge team. RESPONSIBILITIES AND JOB DUTIES:

Marriott

Club Lounge Concierge

Dana Point, CA · On-site

$16.50 - $21.25/hr

POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of ... Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and ...

Auberge Collection

Club Concierge

Kamuela, HI

$27.10 - $28.10/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

prh

... Club Ambassador is responsible for all aspects of set up, break down, and maintenance of the Lounge ... Perform duties deemed necessary by the Front Office Manager. Serve continuously looking for as an ...

Alliance Ground International, LLC.

Lounge Agent

Miami, FL · On-site

$14.75 - $18.25/hr

Cooperate with their manager / supervisor to allow them to perform or comply with any legal ... club, lounge, or similar setting * Demonstrated leadership skills in the workplace are preferred.

Auberge Collection

Club Concierge

Kamuela, HI

$27.10 - $28.14/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Mauna Lani

Club Concierge

Kamuela, HI · On-site

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Auberge Collection

Club Concierge

Kamuela, HI · On-site

$27.10 - $28.10/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Auberge Collection

Club Concierge

Kamuela, HI · On-site

$27.10 - $28.14/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Mauna Lani

Club Concierge

Kamuela, HI · On-site

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Choicehotels

Executive Lounge Attendant

Chicago, IL · On-site

$14.50 - $17.50/hr

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country ... Maintain a courteous, efficient and welcoming entrance to the Hotel's Executive Club Lounge.

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Club Lounge Manager information

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$23K

$61.4K

$102.5K

How much do club lounge manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for club lounge manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the highest paid job in hospitality?

In hospitality, executive roles such as General Managers of large hotels or resort CEOs tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, with salaries reaching into the high six or seven figures for top executives.

What are some common challenges faced by a Club Lounge Manager, and how can they be addressed?

Club Lounge Managers often face the challenge of balancing high guest expectations with operational efficiency, especially during peak hours. Managing a diverse team and ensuring consistent, top-tier service while handling guest feedback requires strong leadership and communication skills. Staying adaptable and proactive—such as by training staff regularly and implementing clear service standards—can help address these challenges. Collaboration with the kitchen, housekeeping, and front desk teams is also essential for seamless guest experiences.

What are Club Lounge Managers?

Club Lounge Managers are hospitality professionals responsible for overseeing the operations of a club lounge, typically within a hotel or resort. They ensure that guests receive high-quality service, manage staff, coordinate food and beverage offerings, and maintain a welcoming atmosphere. Their duties also include handling guest inquiries, managing budgets, and ensuring compliance with health and safety standards. Club Lounge Managers play a key role in enhancing guest satisfaction and creating a memorable hospitality experience.

What is the difference between Club Lounge Manager vs Concierge?

AspectClub Lounge ManagerConcierge
Primary RoleOversees lounge operations, manages staff, ensures guest satisfactionAssists guests with personalized services, reservations, and local information
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, high-end establishments
CredentialsHospitality management experience, customer service skillsCustomer service experience, communication skills

While both roles focus on guest satisfaction in luxury settings, the Club Lounge Manager primarily manages lounge operations and staff, whereas the Concierge provides personalized guest services and local recommendations. Both roles require excellent customer service skills but differ in responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as a Club Lounge Manager, and why are they important?

To thrive as a Club Lounge Manager, you need strong hospitality management skills, experience in food and beverage operations, and often a degree or diploma in hospitality or hotel management. Familiarity with property management systems (PMS), point-of-sale (POS) software, and food safety certifications is typically required. Excellent interpersonal communication, leadership, and problem-solving abilities help you create memorable guest experiences and efficiently manage staff. These skills are vital for maintaining high service standards, guest satisfaction, and smooth lounge operations.
What cities are hiring for Club Lounge Manager jobs? Cities with the most Club Lounge Manager job openings:
What states have the most Club Lounge Manager jobs? States with the most job openings for Club Lounge Manager jobs include:
Club Lounge Manager jobs near you
Infographic showing various Club Lounge Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
LOUNGE MANAGER TRAINEE

LOUNGE MANAGER TRAINEE

Town Pump

Bozeman, MT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Town Pump rating

5.9

Company rating: 5.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

16th of 46 rated convenience stores

Job description

Montana's Best Casinos is looking for a motivated and outgoing Lounge Manager in Training to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.
As a Lounge Manager in Training, you will:
  • be responsible for the following areas: customer service at your location, supervisory decisions consistent with Casino Operations standards, policies and procedures, assist in planning, leadership, developing, organizing, and follow up in these areas: controllable expenses, sales increases, inside gross margin, proper security and control of corporate funds, shortage controls, promotional programs, and monitoring competitors.
  • set the proper example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and casino operations, responsible for overall maintenance and cleanliness of lounge, and hiring of employees, discipline, when necessary, succession planning for promoting employees and controlling unnecessary turnover.
  • always conduct yourself in a professional manner when dealing with customers, employees, vendors, district managers, corporate employees, or operations staff, and ensure a safe environment for employees and customers.
  • know and/or perform duties of the Floor Runner, Bartender, Bookkeeper, and Assistant Manager, grow location revenue by having an effectively managed location, including hiring and training the best employee's available, delivering exceptional service, maintaining proper staffing, keeping property clean and safe, evaluating competition, knowing your player base, and being aware of your community's economy.
  • ensure the security of the location and company assets, in accordance with policy and procedures, security surveillance equipment operating properly with the best views possible, reporting deficiencies immediately.
  • troubleshoot, repair, and reset signs interior and exterior i.e., window message signs, pole signs, building signs, hours of operations, open/close, advertising of new games etc.
  • supervise, hire, train, orient, develop succession plan of floor runners, bartenders, bookkeepers, assistant managers, managers in training
  • redirect employees: may include career guidance, recognition, retrain, and discipline and/or recommend termination. Develop and support employees in all areas of business, showing leadership and setting the example of company standards by being fair and consistent in all areas of employment to include requests time off, conduct logs,
  • attendance logs, cash logs, writing schedules to the needs of the business, and able to adapt to situations on short notice
  • effectively prioritizing, organizing, delegating, and following up on all tasks to be accomplished.
  • perform administrative tasks that include audits, bookkeeping, payroll, record and file maintenance, ordering and invoicing for casino and liquor stores, advertising, public relations, making daily deposits and daily report writing.
  • all service forms will be entered on the smart sheet link and tickets uploaded at the time-of- the service form. Audit machines for accuracy of hard & soft meters, times, dates, program numbers, version numbers, VGM #, manual service forms can be filled out and attach the tickets to be kept on location, corrections, follow up done in a timely manner on state inspections
  • prepare and complete liquor orders, check in deliveries, stock liquor store and maintain the business at company standards, prepare liquor store for audits and have full knowledge of the liquor audit process, keep a running book for the liquor store up to date and accurate at all times, and keep a running book for the liquor store up to date and accurate at all times.
  • submit paperwork to corporate office, accident reports, incident reports, snow removal logs, meeting agendas, timecards, upload sheets, vendor service forms, state service forms, etc., enforce all company policies and procedures, and delegate duties to qualified employees as not to be working excessive overtime for themselves or employees.
  • need the ability to work 40 hours a week, be responsible for holding monthly team meetings, and must have a way to be contacted. (phone, cell phone, message phone)
  • merchandising; to include inventory, receiving, pricing, stocking, displaying, rotating of bar inventories, and auditing of liquor store inventory.
  • order casino merchandise to maintain an in-stock supply, utilizing best buying practices, and invoicing for liquor & casinos
  • ability to monitor Real Rewards activity to ensure integrity of the club i.e., customer tier levels, ability to come to sound solutions by investigating and trouble shooting.
  • effectively maintain accurate pricing on all liquor products for company promotions and according to the state regulations, and effectively balance to 6-week analysis reports.
  • coordinate and follow up with the corporate office on casino promotions in a timely manner, monitor the participation of staff in company sponsored events and promotions, and bring a team together to fully support such events and promotions.
  • ensure a safe environment for employees and customers,
  • provide customer service; ensure customers are tended to in a positive and efficient manner. This may include waiting on customers, addressing customer complaints in a professional manner, assisting with special requests, meditating, and finding sound solutions to other issues.
  • maintain and/or perform basic repairs of gaming machines and bar equipment, including sending in replacement parts for repair and loaner parts to the appropriate vendor in a timely manner, keeping solutions binders, and equipment logs, machine maintenance logs current and available
  • updating the running book for liquor (keeping current and accurate with state regulations)
  • maintain a valid Montana Driver's license with an acceptable driving record, and complete any other duties as assigned by supervisors.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.

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