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Cloud Technical Account Manager Jobs (NOW HIRING)

iboss

Technical Account Manager

Atlanta, GA · On-site

Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ...

iboss

Technical Account Manager

Washington, DC · On-site

Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ...

Nasuni

Technical Account Manager

Technical Account Manager Location: US Remote Role Overview Nasuni is seeking a Technical Account ... Guide customers on best practices across storage, cloud, and file system environments * Support ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... APIs, cloud platforms, deployment workflows, or technical software implementations Experience ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... APIs, cloud platforms, deployment workflows, or technical software implementations Experience ...

Nasuni

Technical Account Manager

Technical Account Manager Location: US Remote Role Overview Nasuni is seeking a Technical Account ... Guide customers on best practices across storage, cloud, and file system environments * Support ...

Monitise

Technical Account Manager

Jacksonville, FL · On-site

As a Technical Account Manager, you will serve as a primary technical contact for bank clients ... Working knowledge of application programming interfaces (APIs), cloud architecture, and core ...

Lambda Inc.

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of ... The Technical Account Manager owns the technical health of the post-sales relationship for Lambda ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

The Technical Account Manager will serve as a key link between our customers and internal teams ... APIs, cloud platforms, deployment workflows, or technical software implementations Experience ...

SpaceX

Technical Account Manager

Austin, TX · On-site

TECHNICAL ACCOUNT MANAGER Our terrestrial compute infrastructure team delivers high-performance GPU ... Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams to ...

Monitise

Technical Account Manager

Alpharetta, GA · On-site

As a Technical Account Manager, you will serve as a primary technical contact for bank clients ... Working knowledge of application programming interfaces (APIs), cloud architecture, and core ...

Fiserv, Inc.

Technical Account Manager

Alpharetta, GA · On-site

As a Technical Account Manager, you will serve as a primary technical contact for bank clients ... Working knowledge of application programming interfaces (APIs), cloud architecture, and core ...

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Cloud Technical Account Manager information

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$40K

$86.4K

$169K

How much do cloud technical account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for cloud technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Cloud Technical Account Manager vs Cloud Support Engineer?

AspectCloud Technical Account ManagerCloud Support Engineer
CredentialsCloud certifications (AWS, Azure, GCP), technical background, customer management skillsTechnical certifications, troubleshooting skills, cloud platform knowledge
Work EnvironmentCustomer-facing, strategic account management, proactive engagementTechnical support, issue resolution, troubleshooting
Employer & Industry UsageCloud service providers, enterprise clientsCloud providers, support centers, IT departments
Search & Comparison IntentUnderstanding client relationship roles, account managementTechnical problem-solving, support tasks

The Cloud Technical Account Manager focuses on building relationships, strategic planning, and ensuring customer success with cloud services. In contrast, a Cloud Support Engineer primarily handles technical troubleshooting and resolving cloud-related issues. Both roles require cloud certifications and technical knowledge, but their daily tasks and interactions differ significantly.

What cities are hiring for Cloud Technical Account Manager jobs?

Cities with the most Cloud Technical Account Manager job openings:

What states have the most Cloud Technical Account Manager jobs?

States with the most job openings for Cloud Technical Account Manager jobs include:

What are popular job titles related to Cloud Technical Account Manager jobs?

For Cloud Technical Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Cloud Technical Account Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager

Atlanta, GA • On-site

iboss
See more jobs at ibossexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Company Overview
iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 500 companies. To learn more, visithttps://www.iboss.com/.
Job Description
The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members. TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web-based ticket systems, telephone, and in some cases in-person interactions. Interactions are primarily proactive, outbound, and on a customer-defined cadence. You will assist customers with designing, integrating, implementing, and training on iboss products and services.
In this role you can expect to be very hands-on with technology and will also be responsible for the commercial aspects of the relationship which includes renewing and expanding the services that customers subscribe to. You will be a technical customer advocate; internally partnering with product management, engineering, and R&D resources to influence the product roadmap in alignment with feedback acquired in the field directly from customers.
An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, cybersecurity and sales engineering or technical account management. An outstanding candidate understands the challenges that administrators face when trying to secure users and devices in today's borderless network landscape and have a track record of solving problems. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you.We'll provide the opportunity for you to work with some of the largest and most complex networks on the planet providing a service that helps protect organizations and users from threats.
Responsibilities
Ensure that customer desired outcomes are achieved through proactive cadence driven
outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is
successful and satisfied
Act as the customer's go-to iboss subject matter expert when they are planning changes
or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified complex technical
support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs future state
Work with team leads and management to bubble up recurring issues or opportunities
for product or process improvements
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service
capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed
quickly with new capabilities, devices, and features.
Attend and present at trade shows and on-site training
Qualifications
4-year college degree
3+ years of experience in a related function is required. Direct customer advocacy and
engagement experience in post-sales or professional services functions in Fortune 1000,
mid-tier, and/or start-up companies.
Previous technical support experience
Previous sales engineering or technical account manager experience
Excellent communication skills both verbal and written
Experience designing and supporting multilayer IP networks; routing and switching
Experience with network security; firewalls, intrusion prevention, risk assessment, pen
testing, content filtering, PKI, SSL/TLS
Experience/familiarity with managing enterprise deployments of iOS, Android, and
Chromebook devices
Experience managing Windows Server or Red Hat Linux server environments
Experience managing large (>1k seat) Windows and Mac workstation deployments
Experience managing DNS; Microsoft or Bind
Experience with acquiring and analyzing packet captures
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation and listening skills
Strong decision making and analytical abilities
Willing to travel 10% of the time
Benefits
Health, Vision, Dental
401K with company match
Unlimited Paid Time Off (PTO)
Company paid holidays
The duties and responsibilities described above are essential functions of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
*This position is not eligible for sponsorship of work visas.
Employment Type: Full-Time

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