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Cloud Saas Support Engineer Jobs (NOW HIRING)

The Cloud Support Engineer will diagnose incidents and cases (SaaS application, AWS cloud infrastructure, customer network connectivity, etc.) and coordinate seamlessly with customer and internal ...

Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ... Experience mentoring junior support engineers or improving technical support workflows.

Senior Technical Support Engineer

Plano, TX · On-site +1

$90K - $110K/yr

Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ... Experience mentoring junior support engineers or improving technical support workflows.

Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ... Experience mentoring junior support engineers or improving technical support workflows.

... support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an ... Cloud & SaaS Administration * Lead the administration, optimization, and security of SaaS ...

Client is seeking an experienced Oracle Cloud SaaS Administrator to support Oracle Fusion Cloud environments for Driscoll's. The ideal candidate will be responsible for the administration, security ...

... benefits of SaaS, with the confidence that your business is running in a secure and stable ... About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud ...

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that ... Cloud PAAS & SAAS customers • Apply advanced troubleshooting techniques to provide unique ...

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Cloud Saas Support Engineer information

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How much do cloud saas support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cloud saas support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

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Infographic showing various Cloud Saas Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Exchange & SaaS Support Engineer

Fort Mill, SC • On-site

Indotronix International Corporation
Recruiting and Staffing Services • 1 - 5K employees

Full-time

Posted 8 days ago


Job description

Job Summary: Exchange & SaaS Support Engineer
Location: Fort Mill, SC, 29715, United States
Job Type: C2C
About the Role
Join our dynamic IT team as an Exchange & SaaS Support Engineer, where your expertise will help maintain and support mission-critical messaging and SaaS solutions. You will play a vital role in providing Tier-2 support for Microsoft 365 platforms, ensuring seamless communication and collaboration for end users. Embrace a fast-paced, team-oriented environment that values innovation, continuous learning, and a shared commitment to client success.
Responsibilities
- Deliver Tier-2 support for Exchange Online, Outlook, Teams, OneDrive, and Box to end users
- Manage mailbox maintenance, access rights, and message archiving/retrieval/deletion
- Administer licenses and apply Microsoft Teams policies efficiently
- Troubleshoot and resolve user issues, escalating when necessary
- Document processes and maintain accurate environment records
- Automate recurring tasks using PowerShell scripting
- Contribute to ServiceNow ticket automation and participate in on-call rotations
Required Skills and Experience
- Minimum 2 years of end-user support for Outlook and MS Teams
- 2+ years' experience with Box administration and troubleshooting
- 1-2 years working with ServiceNow
- 1-2 years administering and supporting OneDrive
- At least 1 year of experience creating and modifying PowerShell scripts
- Strong customer service skills and collaborative mindset
Preferred Skills
- Relevant and current technical certifications
- Experience with additional Microsoft 365 components
- Ability to troubleshoot complex, cross-team issues
- Passion for learning new cloud technologies
Benefits
- Exposure to cutting-edge cloud and SaaS technologies
- Opportunities for professional growth and technical certification
- Engage in a collaborative, creative, and supportive work culture
- Flexible work arrangements and on-call rotations to promote work-life balance
How to Apply
If you are passionate about delivering outstanding client experiences and thrive in an innovative team environment, we want to hear from you. Click "Apply Now" to submit your application and take the next step in your IT career.

Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US