Clinical Support Associate Jobs in Riverside, CA

INTRODUCTION:

Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center (FQHC) committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US health care system requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations, and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.

SUMMARY:

The Associate Behavioral Health Therapist will provide outpatient mental health services, including psychotherapy using evidence-based practices as well as case management to eliminate mental health barriers to employment and enhance emotional well-being in order to achieve financial security, stability, and self-sufficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following functions:

• Provides psycho-social assessments of patients to identify emotional, social, and environmental strengths and/or problems related to their diagnosis, illness, treatment, and/or life situation
• Provides patients with knowledge regarding the patient's diagnosis, illness, and/or treatment
• Familiarity with hospital, medical center, and/or health system resources to access and provide for patient care needs
• Participate in case review meetings
• Documents assessments, plans, interactions, and interventions according to CNHF system guidelines and standards.
• Plan, develop, and facilitate educational activities for patients, including but not limited to presentations, workshops, goal-setting and management, addressing techniques for health improvement, trouble areas, etc.
• Remain current with social work and health care developments
• Stays in compliance with all HIPAA regulations
• Performs other duties as assigned

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Collaborative and team-oriented
• Demonstrate strong problem-solving, communication, and leadership skills
• Excellent organizational skills, ability to manage multiple tasks, and meticulous attention to detail
• Possess compassion and empathy
• Computer literacy required (Microsoft Office Suite)
• Willing to travel to support clinical and foundation activities
• Understanding of cultural issues, community resources, and family dynamics
• Ability to communicate well with people of diverse cultural, professional, and experiential backgrounds
• Knowledge of laws and ethical standards of clinical care
• Master’s Degree in Social Work
• Current CA clinical license (ACSW)
• Minimum of two years in clinical experience post master’s degree, preferably working in a community clinic setting or a mental health agency that serves a wide variety of clients
• Exceptional interpersonal, written, and oral communication skills
• Able to work independently and in a team; self-directed
• Bilingual (English/Spanish) preferred, not required

NECESSARY SKILLS:

• Excellent verbal and written communication skills.
• Excellent interpersonal, customer service, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Must be effective and efficient in delivering culturally competent care to patients.
• Must have the ability to exercise sound judgment.
• Must be well organized, a self-starter, and possess excellent telephone communication skills.

WORK ENVIRONMENT

Described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances.

CONFIDENTIALITY

Maintains patient, employee, and Foundation confidentiality at all times, discussing patient or employee business only with appropriate parties who have a bona fide need to know; and communicating only the minimum amount of information necessary with respect to protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

1. AGREEMENT AND ACCEPTANCE
2. I HAVE READ THE ABOVE JOB DESCRIPTION AND FULLY UNDERSTAND THE REQUIREMENTS SET FORTH AND WILL PERFORM ALL DUTIES AND RESPONSIBILITIES TO THE BEST OF MY ABILITY.