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Clinical Service Assistant Jobs (NOW HIRING)

Rome Health

Food Service Assistant

Rome, NY · On-site

$16.30/hr

Rome Health is seeking a Food Service Assistant (FSA) to join our Food and Nutrition Services team ... Joseph's Health and an affiliated clinical site of New York Medical College. Better care. Right ...

Rome Health

Food Service Assistant

Rome, NY · On-site

$14.25 - $18/hr

Rome Health is seeking a Food Service Assistant (FSA) to join our Food and Nutrition Services team ... Joseph's Health and an affiliated clinical site of New York Medical College. Better care. Right ...

U.S.VETS

Veteran Service Assistant

Kapolei, HI · On-site

$22.46 - $22.47/hr

The Veterans Service Assistant assists in the daily implementation of basic residential services to ... Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and ...

Sunny Days

Clinical Support Technician

Lawton, OK · On-site

$18.75 - $24/hr

Facilitate in-center speech therapy sessions under the direction and supervision of licensed SLP clinicians, including support of telehealth services. * Assist with the preparation, supervision, and ...

Sunny Days

Clinical Support Technician

Lawton, OK · On-site

$18.75 - $24/hr

Facilitate in-center speech therapy sessions under the direction and supervision of licensed SLP clinicians, including support of telehealth services. * Assist with the preparation, supervision, and ...

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Clinical Service Assistant information

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How much do clinical service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for clinical service assistant in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Clinical Service Assistant vs Medical Assistant?

AspectClinical Service AssistantMedical Assistant
CredentialsMay require certification or training in patient careOften requires CMA or RMA certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job DutiesAssisting with patient care, administrative tasks, preparing exam roomsClinical and administrative tasks, taking vital signs, scheduling

Both roles support healthcare delivery in clinical settings, with overlapping duties in patient assistance and administrative support. The main differences lie in certification requirements and specific job responsibilities, with Medical Assistants often performing a broader range of clinical and clerical tasks.

What cities are hiring for Clinical Service Assistant jobs?

Cities with the most Clinical Service Assistant job openings:

What are the most commonly searched types of Clinical Service jobs?

The most popular types of Clinical Service jobs are:

What states have the most Clinical Service Assistant jobs?

States with the most job openings for Clinical Service Assistant jobs include:

Clinical Service Assistant jobs near you

Clinical Service Representative I

UPMC Senior Communities

Pittsburgh, PA • On-site

$16 - $19/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

UPMC Health Plan is hiring a Clinical Service Representative I to join the UM CM Operations team. This position will predominantly work remotely and will work standard daylight hours, Monday through Friday (schedule will fall between the hours of 8 am - 5 pm).
The Clinical Service Representative (level 1) acts as an advocate for Health Plan customers (members, providers, facilities etc.) by providing guidance, interpretation and education on benefit coverage levels, Health management/Case management programs and various program inquiries. Responsible for efficient and courteous resolution of verbal and written inquiries to ensure customer satisfaction while maintaining call service and quality standards. Clinical Service Representative (level 1) will also provide non-clinical support for the Medical Management activities by serving as the first line of contact for utilization management activities.
Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not participate in STEM OPT.
Responsibilities:

  • Facilitate transportation needs
  • Perform call backs to members/providers to supply authorization decisions
  • Conduct and document outbound calls to clarify, follow-up and resolve customer inquiries
  • Create cases in the authorization system when appropriate
  • Must adhere to all HIPPA regulations
  • Remain current on all department policies, procedures, plan benefit designs and modification
  • Provide assistance to other departments during periods of backlog
  • Complete initial review of all faxed material
  • Manage and triage calls and electronic cases that may or may not require clinical intervention
  • Maintain strict confidentiality related to medical records
  • Assist with scheduling members medical appointments to ensure that the Health Plan customers receive routing or follow-up care as indicated
  • Answer incoming inquiries from UPMC Health Plan members and providers
  • Maintain or exceed designated quality and production standards
  • Attend offsite/onsite benefit fairs-interact with members and schedule appointments
  • Conduct outbound member and provider calls in accordance with department initiatives and regulatory requirements
  • Initiate assessments on members by obtaining all necessary member demographics and any available clinical information
Qualifications:
  • High School Graduate
  • 1 year of customer service or call center experience required
  • 1 year clerical, data entry or office experience preferred
  • Ability to make independent decisions
  • Medical Terminology or experience in health care environment preferred
  • Basic analytical skills necessary to evaluate customer inquiries
  • Computer proficiency in database, word processing and spread sheet management required
  • Excellent organizational, communication and problem-solving skills required
  • Schedule flexibility to meet business needs
  • Detail oriented
    Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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