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Clinical Operations Supervisor Jobs in Ohio (NOW HIRING)

Summary: The Senior Operations Supervisor plays a critical leadership role in the day-to-day ... Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good ...

Operations Supervisor Primary responsibilities for role: * Maintain the ability to perform any/all ... Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good ...

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Clinical Operations Supervisor information

See Ohio salary details

$33.3K

$93.2K

$177.3K

How much do clinical operations supervisor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for clinical operations supervisor in Ohio is $93,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $107,900.00 per year, depending on experience, location, and employer.

What does a clinical operations supervisor do?

A Clinical Operations Supervisor oversees the daily operations of clinical departments within healthcare settings, such as hospitals or clinics. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, optimizing workflows, and maintaining high standards of patient care. They also coordinate with other departments, handle scheduling, and implement quality improvement initiatives. This role is crucial for ensuring that clinical services run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a clinical operations supervisor, and why are they important?

To thrive as a Clinical Operations Supervisor, you need strong knowledge of clinical workflows, healthcare regulations, and team management, typically supported by a degree in nursing, healthcare administration, or a related field. Familiarity with electronic health records (EHR) systems, quality assurance tools, and compliance protocols is essential, as is often holding certifications like Lean Six Sigma or equivalent. Excellent leadership, problem-solving, and interpersonal communication skills help you motivate teams and resolve complex operational challenges. These skills ensure efficient clinical operations, regulatory compliance, and high-quality patient care delivery.

What are some common challenges faced by clinical operations supervisors, and how can they be effectively addressed?

Clinical Operations Supervisors often encounter challenges such as managing staff schedules, ensuring compliance with regulatory requirements, and balancing administrative duties with patient care oversight. Effective communication, strong organizational skills, and staying current with industry regulations are key to overcoming these hurdles. Proactively fostering teamwork and providing ongoing training can also help maintain high standards of patient care and operational efficiency.

What is the difference between Clinical Operations Supervisor vs Clinical Research Coordinator?

AspectClinical Operations SupervisorClinical Research Coordinator
CredentialsBachelor's degree in health sciences or related field; experience in clinical operationsBachelor's degree in health sciences or related field; often entry-level
Work EnvironmentOversees clinical trial teams, manages operations, and ensures complianceAssists in daily trial activities, patient coordination, and data collection
Employer & Industry UsagePharmaceutical companies, CROs, hospitalsResearch sites, hospitals, academic institutions
Search & Comparison IntentUnderstanding supervisory roles in clinical trialsEntry-level clinical trial roles and coordination tasks

The Clinical Operations Supervisor typically manages clinical trial teams and oversees operational aspects, requiring more experience and leadership skills. In contrast, the Clinical Research Coordinator focuses on supporting trial activities at the site level, often with less managerial responsibility. Both roles are essential in clinical research but differ in scope and responsibilities.

What are popular job titles related to Clinical Operations Supervisor jobs in Ohio?

For Clinical Operations Supervisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Clinical Operations Supervisor jobs in Ohio look for?

The top searched job categories for Clinical Operations Supervisor jobs in Ohio are:

Infographic showing various Clinical Operations Supervisor job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 26% Hybrid, and 14% Remote job distribution, with an average salary of $93,205 per year, or $44.8 per hour.

Supervisor, Clinical Operations

Medical Mutual of Ohio

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Medical Mutual of Ohio rating

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

90th of 311 rated insurance


Job description

Medical Mutual employees must submit their applications through MySource.
Note: This is a hybrid role requiring 3 days per week on-site in our Brooklyn, Ohio office.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Supervises staff, workflow, and quality of Clinical Appeal and Claim Review operations. Ensures compliance with government regulations and Company policies and procedures. Identifies operational issues, makes recommendations for improvements, and aids in implementation of procedural and systemic changes.
Responsibilities:
  • Supervises clinical and support staff evaluating medical claims and/or appeal cases and associated records to assess the appropriateness of service provided, length of stay and level of care. May review sensitive or more complex cases.
  • Reviews production and quality data to ensure accuracy and consistent application of policies and procedures. Conducts quality audits of cases reviewed by staff. Reviews quality of documentation provided to physician review or other external review. May collaborate directly with physician team on escalated reviews
  • Supervises and assigns workflow and handles escalated issues. Monitors and evaluates the effectiveness of programs and procedures. Identifies operational inefficiencies and recommends improvements. Develops, tests, and implements system and process changes
  • Participates in staffing, performance management and training and development of staff.
  • Ensures staff keeps up to date on utilization management regulations, policies and practices, including applicable coding, and that policies and procedures are updated accordingly.
  • Ensures timely and accurate written status of review to providers, members, and regulatory entities advising of status. Monitors and ensures compliance with accreditation and regulatory requirements.
  • Acts as a resource to the provider community, explaining processes for accessing health plan to perform clinical review, identifying appropriate community resources, or otherwise interacting with health plan programs and services. Collaborates with providers, members and various internal departments to ensure that members are getting appropriate care at the most appropriate time
  • Performs other duties as assigned.

Qualifications:
Education and Experience:
  • Graduate of a registered nursing program approved by the Ohio State Nursing Board. Bachelor's Degree preferred.
  • 7 years progressive experience as a Registered Nurse, which includes experience as a Senior Clinical Appeals Nurse or equivalent relevant experience in the health insurance industry
  • Relevant experience leading teams or projects (formally or informally)

Professional Certification(s):
  • Registered Nurse with current State of Ohio unrestricted license.

Technical Skills and Knowledge:
  • Comprehensive clinical knowledge and understanding of health care delivery processes.
  • Comprehensive knowledge of medical terminology and managed care processes.
  • Comprehensive knowledge of clinical claim management including ICD 10, CPT, HCPC, and revenue codes and ability to apply advanced concepts
  • Comprehensive knowledge of health care regulations applicable to health insurance industry and ability to apply to Company policies and procedures.
  • Computer navigation and keyboarding proficiency; Intermediate Microsoft Office skills.
  • Coaches for results.
  • Ability to facilitate change and produce results.
  • Business acumen and cost awareness.
  • Knowledge of change management and quality improvement fundamentals.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. #LI-JT1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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