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Clinical Operations Associate Jobs in Danvers, MA

inno

Clinical Operations Specialist

Middleton, MA · On-site

The Clinical Operations Specialist I (COS I) is responsible for managing all clinical operations ... Associate's degree or equivalent in work experience * 1+ year experience in office or healthcare ...

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How much do clinical operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for clinical operations associate in Danvers, MA is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $32.02 per hour, depending on experience, location, and employer.

What is a clinical operations associate?

A Clinical Operations Associate supports the planning, execution, and management of clinical trials to ensure compliance with regulatory guidelines and company protocols. They assist in coordinating trial logistics, managing documentation, and communicating with study sites and stakeholders. Their role helps ensure studies run efficiently, meet regulatory requirements, and generate reliable data for drug development and approvals.

What are the key skills and qualifications needed to thrive in the clinical operations associate position, and why are they important?

To thrive as a Clinical Operations Associate, you need a solid background in clinical research processes, project management, and regulatory compliance, often supported by a degree in life sciences or a related field. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and Good Clinical Practice (GCP) certification is highly valued. Attention to detail, strong organizational skills, and effective communication are important soft skills that help manage complex studies and collaborate with cross-functional teams. These abilities are crucial for ensuring that clinical trials run smoothly, meet regulatory standards, and maintain participant safety.

What are the typical responsibilities and team dynamics for a clinical operations associate?

As a Clinical Operations Associate, your typical responsibilities include coordinating study activities, maintaining trial documentation, supporting regulatory submissions, and ensuring adherence to protocols and timelines. You will often work as part of a multi-disciplinary team that includes clinical research coordinators, data managers, and study monitors, frequently communicating with internal and external stakeholders to keep the study on track. Collaboration and adaptability are key, as priorities can shift based on site needs or regulatory updates. This role offers valuable exposure to the operations side of clinical research and can serve as a springboard to more senior roles such as Clinical Project Manager or Clinical Research Associate.

What job categories do people searching Clinical Operations Associate jobs in Danvers, MA look for?

The top searched job categories for Clinical Operations Associate jobs in Danvers, MA are:

What cities near Danvers, MA are hiring for Clinical Operations Associate jobs?

Cities near Danvers, MA with the most Clinical Operations Associate job openings:

Clinical Operations Associate jobs near you
Infographic showing various Clinical Operations Associate job openings in Danvers, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $57,723 per year, or $27.8 per hour.

Clinical Operations Specialist

inno

Middleton, MA • On-site

Full-time

Posted 27 days ago

Job description

 

POSITION SUMMARY:

The Clinical Operations Specialist I (COS I) is responsible for managing all clinical operations reporting related to timely documentation and compliance. The COS I also manages all office and medical supplies inventory, triages incoming calls, and supports the Clinical Director, Patients Services Coordinator, and Operations Director as needed.

(Required to be in the office one day a week)

 

RESPONSIBILITIES:

  • Manages, investigates, and resolves all necessary clinical operations reporting, including but not limited to:
  • Missed & Eliminated Visits
  • Late Documentation
  • Visit Reasons
  • Authorizations
  • ABN’s (Advanced Beneficiary Notice)
  • On-Call Reports
  • Patients without orders
  • Monitors Patient Ping and sends communication to Clinical Director/Clinical Care Manager/Nurses.
  • Monitors EFAX and communicates with appropriate departments.
  • Manges tracking tools as directed by CD/CCM.
  • Monitors Homebound patient status documentation.
  • Prints, sorts and tracks compliance of patient friendly care plans.
  • Escalates all clinical and/or operations questions/issues to Clinical Director and/or Operations Director as necessary.
  • Answers all incoming calls in a professional manner and triages to the appropriate person or department.
  • Monitors and follows up on nurses’ expiring credentials.
  • Manages inventory of office supplies and medical supplies.
  • Manages FedEx pickups/deliveries to branch offices.
  • Scans and verifies paper visit notes as needed.
  • Greets all incoming visitors and arranges interviews and meeting as necessary.
  • Maintains a clean, presentable, and functioning office space.
  • Provides administrative support to Clinical Director, Operations Director, and other employees as needed.
  • Reads and adheres to and participates in the Branch's mandatory HIPAA/Privacy Program and Employee Compliance Program.
  • Reads and adheres to all Branch policies and procedures and follows Employee Handbook guidelines.
  • Performs other duties as assigned.

 

COMPETENCIES: 

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

 

REQUIRED QUALIFICATIONS:

  • Associate’s degree or equivalent in work experience
  • 1+ year experience in office or healthcare environment
  • Intermediate proficiency in Windows environment, with emphasis on Outlook, Excel, and Word
  • Strong telephone and interpersonal communication skills

Preferred Education and Experience:

  • 1+ year experience in home health environment
  • Knowledge of OASIS, CMS, and MassHealth guidelines

PHYSICAL DEMANDS AND OFFICE ENVIRONMENT: 

  • Occasionally required to stand.
  • Occasionally required to walk.
  • Frequently required to sit.
  • Continually required to use hands and fingers.
  • Occasionally required climb, balance, bend, stoop, kneel or crawl.
  • Occasionally required to lift/push light weights (less than 25 pounds).

TRAVEL REQUIREMENTS:

  • Ability to travel locally by car to office(s), events, meetings, etc., as needed (approximately _35___% of the time).

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