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Climbing Gym Manager Jobs (NOW HIRING)

Rock Spot Climbing

Gym Manager

New Haven, CT

Gym Manager The Gym Manager at Rock Spot Climbing is in charge of the day-to-day operations of the facility, as well as overseeing all managers, shift supervisors and floor staff. They are ...

themac

Climbing Operations - Gym Attendant

Portland, OR

$14.75 - $19/hr

The MAC Climbing Gym, located within a premier 600,000 sq. ft. athletic club, is more than just a ... Manage climbing gear according to departmental standards. * Collaborate with staff on best ...

themac

Climbing Operations - Gym Attendant

Portland, OR · On-site

$14.75 - $19/hr

The MAC Climbing Gym, located within a premier 600,000 sq. ft. athletic club, is more than just a ... Manage climbing gear according to departmental standards. * Collaborate with staff on best ...

Career Site

Climbing Gym Instructor

Manhattan, NY · On-site

Reporting any equipment/facility problems to the management team * Begins and ends all shifts, events, and lessons on time. * Ensures that climbing gym is clean and set according to procedures.

themac

Climbing Operations Coordinator

Portland, OR · On-site

Track and complete operational tasks assigned by the Climbing Gym Supervisor * Assist with inventory management for retail items, rental gear, and supplies * Identify and contribute to improvements ...

themac

Climbing Operations Coordinator

Portland, OR · On-site

Track and complete operational tasks assigned by the Climbing Gym Supervisor * Assist with inventory management for retail items, rental gear, and supplies * Identify and contribute to improvements ...

Earth Treks

Director, Gym Ops

Timonium, MD

$88K - $104K/yr

We're not just a climbing gym - we're a community that's dedicated to transforming lives through ... Manages gym and team to meet financial and operational targets, including using financial ...

Earth Treks

Supervisor, Gym Ops

Brooklyn, NY

We're not just a climbing gym - we're a community that's dedicated to transforming lives through ... Supervisors also act as managers who support daily operations, supervise a shift and the team ...

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How much do climbing gym manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for climbing gym manager in the United States is $55,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Climbing Gym Manager, and why are they important?

To thrive as a Climbing Gym Manager, you need experience in facility management, climbing instruction, and safety protocols, often supported by certifications like CWI (Climbing Wall Instructor) or CPR/First Aid. Familiarity with climbing wall management software, reservation systems, and equipment inspection tools is typically required. Strong leadership, problem-solving, and interpersonal communication skills help foster a positive gym culture and address member needs. These skills are essential for ensuring a safe, efficient, and vibrant climbing environment that attracts and retains members.

What are some common challenges faced by Climbing Gym Managers, and how can they be addressed?

Climbing Gym Managers often encounter challenges such as balancing safety regulations with a fun, engaging environment, managing a diverse team of staff and instructors, and keeping up with equipment maintenance and inspections. Effective communication and regular staff training are key to maintaining high safety and customer service standards. Additionally, strong organizational skills help managers schedule staff efficiently and coordinate events or classes to foster a vibrant climbing community.

What is the difference between Climbing Gym Manager vs Climbing Instructor?

AspectClimbing Gym ManagerClimbing Instructor
CertificationsManagement and safety certifications, such as CPR, first aid, and sometimes business managementClimbing-specific certifications like AMGA or PCGI, CPR, and first aid
Work EnvironmentOversees gym operations, staff management, customer service, and facility maintenanceLeads climbing classes, instructs climbers, and ensures safety during activities
Employer & Industry UsageUsed in climbing gyms, fitness centers, and adventure facilitiesCommonly employed in climbing gyms, outdoor adventure programs, and training centers

The Climbing Gym Manager focuses on overall gym operations, staff management, and customer experience, requiring management certifications. In contrast, the Climbing Instructor specializes in teaching climbing skills and ensuring safety during climbing sessions, often holding specific climbing certifications. Both roles are essential in a climbing gym environment but serve different functions within the industry.

What does a Climbing Gym Manager do?

A Climbing Gym Manager oversees the daily operations of an indoor climbing facility. Their responsibilities typically include managing staff, ensuring safety protocols are followed, maintaining equipment, organizing events or classes, and providing excellent customer service. They also handle administrative tasks such as scheduling, budgeting, and marketing. The manager plays a key role in creating a welcoming environment for climbers of all skill levels and ensuring the gym runs smoothly.
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Climbing Gym Manager jobs near you
Gym Manager

Gym Manager

Rock Spot Climbing

New Haven, CT

Full-time

Posted 2 days ago

Job description

Gym Manager
The Gym Manager at Rock Spot Climbing is in charge of the day-to-day operations of the facility, as well as overseeing all managers, shift supervisors and floor staff. They are responsible for hiring, training and coaching a team of enthusiastic employees and developing a culture where customer service is a top priority. They are also responsible for training and encouraging a team that is sales focused and dedicated to meeting monthly sales goals. The gym manager works alongside the local management team under the supervision of the District Manager.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
  • First Class Customer Service - Perform all duties associated with running the gym, including opening/closing procedures, POS interactions and basic instruction.
  • Quality Coaching - Hire, train, and maintain a team of supervisors and floor staff with a focus on continuous growth and learning.
  • Superior Sales - Manage a team that strives to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs.
  • Data Driven Management - Use various reports to analyze individual and team performance with an eye to consistent improvement.
  • Facility Management - Use organizational tools to schedule inspections, cleaning and maintenance tasks.
  • Administrative Excellence - Use multiple administrative tools to create weekly staff schedules, oversee accounts receivable, maintain register drawers and prepare weekly deposits.
Qualifications and Skills
We are looking for a skilled manager with a commitment to the long term growth of their team members and their local community.
  • Bachelor’s Degree
  • Previous management experience with employees
  • Experience with employee scheduling
  • Ability to supervise
  • Ability to work nights/weekends
  • Ability to enforce rules and regulations
  • Ability to handle money
  • Ability to communicate effectively with corporate management team
  • Punctual and reliable
  • Customer service experience
  • Basic computer skills
Physical Requirements
  • Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
  1. Promote Climbing to All Ages, All Abilities
  2. Create Outstanding Customer Experiences
  3. Build Relationships, Make Connections
  4. Strive For Excellence
  5. Succeed as a Team

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