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Client Technology Manager Jobs in Connecticut (NOW HIRING)

Oversee, mentor, and develop the CL IT Implementation team to support the complete WMS portfolio, successfully executing on both client implementations and internal strategic/ change management ...

At FlexTG , we help organizations across the country simplify technology management through ... Drive client retention, satisfaction, profitability, and growth across a diverse portfolio of ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account ... At FlexTG , we help organizations across the country simplify technology management through ...

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Client Technology Manager information

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

What are popular job titles related to Client Technology Manager jobs in Connecticut?

For Client Technology Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Connecticut look for?

The top searched job categories for Client Technology Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Client Technology Manager jobs?

Cities in Connecticut with the most Client Technology Manager job openings:

Infographic showing various Client Technology Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

National Logistics IT Manager

Kuehne + Nagel

Naugatuck, CT • On-site

$160K - $170K/yr

Full-time

Medical, Retirement

Posted 17 days ago


Kuehne + Nagel rating

7.5

Company rating: 7.5 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

136th of 362 rated logistics


Job description

It's More Than a Job

The National Contract Logistics Information TechnologyManager, under the guidance of the North AmericanInformation Technology Manager, the right candidate will serve as the primary interface between the Contract Logistics National and Global Organizations and the local business operations teams. At Kuehne+Nagel, our work really contributes to more than we realize.

In the role of the NationalLogistics Information Technology Manager, you will provide functional, technical and operational expertise for any WMS projects in the country along with supporting CL presales activities and driving the adoption/implementation of standardized systems. The role will help to specify and validate requirements with the operational teams, and act as design lead for complex implementations. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.

How you create impact
  • Provides process definition / improvement for current and future WMS operations
  • Act as Design Lead and/or vet new WMS implementations or where KN WMS is in scope, in accordance with KN Standards such as Computer System Validation where appropriate.
  • Drive Partner Management including scope definition, SLAs/KPIs, Finance and partner consultant evaluations
  • Provide the relevant technical expertise around products, integrations and advance warehousing concepts / functionalities
  • Provide direct systemic functional and technical support as required to the national CL IT Support team and operations when needed.
  • Oversee, mentor, and develop the CL IT Implementation team to support the complete WMS portfolio, successfully executing on both client implementations and internal strategic/ change management initiatives
  • Inform strategy with global and regional resources to ensure that national and regional requirements are being built into global solutions that meet country/region strategic direction
  • Ensure that the necessary integration points, methods, and solutions in the country are aligned with the Regional/global strategy and are able to become best practices within the country
  • Drive conformance to Contract Logistics guidelines and CTI project methodology
  • Manage the configuration and deployment of new WMS instances to meet the requirements of the operational design teams as far as possible within the standard functionality available in the WMS.
  • Coach team members to specify high quality Functional and Technical Requirements Specification to support development in order to address any functional gaps in the product to meet the requirements laid out in the Logistics Concept.
  • Account management of agreed operational accounts, including periodic reviews, improvements, IT Service Management and roadmaps.

"This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for current or future employer sponsorship."

What we would like you to bring
  • 5 years of experience in transportation, warehousing and/or supply chain management ideally in 3PL with focus on technical solutions including warehouse management systems, transportation management systems, warehouse automation solutions, order management systems and/or Enterprise Application Integration tools
  • 3 years of team management/leading
  • Bachelor's degree in Logistics, Supply Chain or Business Management or equivalent experience in a Contract Logistics environment.
  • Solid knowledge of Warehouse Management Systems/Warehouse Control Systems/Integration capabilities & logic
  • Knowledge of 3PL industry and requisite solutions landscape
  • Strong integration (EDI/API) experience with warehouse applications
  • Technical understanding of warehousing system logic, shop floor processes and device managementcapabilities.
  • Solid analytical abilities and experience in problem solving, project management and process improvement.
  • Proven ability to define customer requirements, excellent interpersonal and facilitation skills.
  • Experience of actively managing internal and external customers and suppliers / partners
What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $160,000 and $170,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Hybrid

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes our daily lives - from the goods we consume, to the healthcare we need. At Kuehne+Nagel, your day-to-day work goes beyond logistics; It accompanies the small and big moments of everyone around the world.

As a global leader with a strong structure and a forward-looking vision, we offer a safe and stable environment where your career can make a real impact. Whether we're helping deliver life-saving medicines, developing sustainable transportation solutions, or supporting local charities, your career will contribute to much more than you imagine.

Employment Type: OTHER

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