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Client Technology Analyst Ii Jobs (NOW HIRING)

IT Analyst - Security II The IT Analyst II is responsible for providing systems analysis and support, or installing, configuring, and maintaining technologies or systems. Who We Are: GEODIS ...

We are currently searching for a IT Analyst to join our team at our Sidney Plant in Sidney, OH . What you will do: * Technical Support * Provide onsite and remote technical support for manufacturing ...

The Job at a Glance We are seeking an IT Analyst II to provide advanced technical support for employees across corporate and remote environments, serving as a primary escalation point for complex IT ...

New

We are currently searching for a IT Analyst to join our team at our Sidney Plant in Sidney, OH . What you will do: * Technical Support * Provide onsite and remote technical support for manufacturing ...

By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and ...

By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and ...

New

By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and ...

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Client Technology Analyst Ii information

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$37.5K

$65.5K

$111.5K

How much do client technology analyst ii jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client technology analyst ii in the United States is $65,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a client technology analyst II?

A Client Technology Analyst II is an IT professional who provides support, maintenance, and troubleshooting for end-user technology systems within an organization. They typically handle technical issues related to hardware, software, and network connectivity, ensuring that employees can effectively use technology to perform their jobs. This role often involves analyzing client needs, implementing technology solutions, and escalating complex problems to higher-level support when necessary. The 'II' designation usually indicates a mid-level position, requiring some prior experience in IT support or a related field.

What are the key skills and qualifications needed to thrive as a client technology analyst II?

To thrive as a Client Technology Analyst II, you need strong analytical abilities, troubleshooting skills, and a solid understanding of IT systems, often backed by a bachelor's degree in computer science or a related field. Familiarity with enterprise software, ticketing systems (such as ServiceNow), and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, customer service orientation, and problem-solving abilities distinguish those who excel in this role. These skills ensure efficient issue resolution, user satisfaction, and the smooth functioning of organizational technology environments.

How does a client technology analyst II typically collaborate with other departments within an organization?

A Client Technology Analyst II often works closely with IT support teams, business units, and end users to ensure the smooth deployment and maintenance of technology solutions. They may participate in cross-functional meetings to gather requirements, resolve technical issues, and recommend improvements tailored to specific departmental needs. Effective communication and collaboration are critical, as the role frequently involves translating technical concepts for non-technical stakeholders and coordinating with other analysts or engineers for complex problem-solving.

What is the difference between Client Technology Analyst Ii vs Client Technology Analyst I?

AspectClient Technology Analyst IiClient Technology Analyst I
Required CredentialsBachelor's degree, relevant certifications (e.g., CompTIA, Microsoft)Bachelor's degree, similar entry-level certifications
Work EnvironmentSupport teams, client sites, help deskSupport roles, internal IT teams, client support
Employer & Industry UsageFinancial services, tech firms, consultingFinancial institutions, tech companies, healthcare
Common Search & ComparisonHigher responsibility, technical support, troubleshootingEntry-level support, basic troubleshooting

The main difference between Client Technology Analyst Ii and Client Technology Analyst I lies in experience and responsibility. The Analyst Ii typically handles more complex technical issues, provides advanced support, and may mentor junior staff. The Analyst I focuses on basic troubleshooting and support tasks. Both roles require similar credentials and are used across various industries, but the Analyst Ii position involves greater technical expertise and responsibility.

What cities are hiring for Client Technology Analyst Ii jobs?

Cities with the most Client Technology Analyst Ii job openings:

What states have the most Client Technology Analyst Ii jobs?

States with the most job openings for Client Technology Analyst Ii jobs include:

What are popular job titles related to Client Technology Analyst Ii jobs?

For Client Technology Analyst Ii jobs, the most frequently searched job titles are:

Education Technology Analyst II

Quantico, VA โ€ข On-site

Web Business Solutions Inc.
IT Servicesย โ€ขย 11 - 50 employees

Other

Posted 24 days ago


Job description

*This position is contingent upon contract award*
Job purpose
The Education Technology Analyst provides technical expertise, content-development support, account administration, training, and issue management for the CDET Learning Support System and DPME programs.
Duties and responsibilities
  • Provide technical expertise for using and managing the CDET LSS.
  • Work with tier 1 support personnel and management to refine tier 1 technical support strategies.
  • Coordinate with and train tier 1 support personnel.
  • Produce multimedia educational course content.
  • Establish requested student and instructor LMS MOODLE accounts and courses.
  • Develop and deliver training materials (tutorials) on educational technology to instructors, course directors, RDs, chief instructors and staff electronically.
  • Recommend technical solutions to adapt course distribution and content delivery to diverse user populations and technical environments.
  • Develop graphics, user interfaces, HTML5 animations, databases, technical procedure documentation, videos, documents, spreadsheets and audio files for instructional use in multiple formats.
  • Establish course organization, database management and design.
  • Conduct research and development of new system features.
  • Coordinate with course developers to aid with technical aspects regarding development of courses within the LMS MOODLE.
  • Act as point of contact for submitting trouble tickets and managing technical issues such as bug fixes, upgrades and routine maintenance downtime with the LMS.
  • Convert assessments for electronic delivery via the LMS and government assessment tool.

Qualifications
  • Moodle Administrator Certification (or equivalent LMS certification).
  • A Bachelor's degree and six (6) additional years' experience, may be substituted if the professional lacks a Master's degree.

Education
  • Bachelor's degree.
  • Master's degree strongly desired.

Years of Relative Work Experience:
  • Five (5) years of experience supporting learning management systems, educational technologies, or instructional technology programs.
  • Experience implementing or administering LMS platforms.
  • Experience providing technical support to instructors, curriculum developers, or faculty.

Clearance:
  • Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.