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Client Technical Support Associate Jobs in Brandon, MS

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Provide on-site and remote troubleshooting and technical support which includes network ... Install, configure, and maintain all client hardware and software in the field. Interface and ...

Provide on-site and remote troubleshooting and technical support which includes network ... Install, configure, and maintain all client hardware and software in the field. Interface and ...

Provide technical support for university events, including support for all satellite campuses as ... Associate degree * Bachelor's degree * Master's degree * Specialist degree * Ph.D * G.E.D. * Juris ...

Senior Project Engineer

Ridgeland, MS · On-site

$86K - $112K/yr

Manages active Qualus clients which includes both technical support and promoting extended and new services. During project activities, be attuned to the possibility of other work with the client. Be ...

Senior Project Engineer

Ridgeland, MS · On-site

$86K - $112K/yr

Manages active Qualus clients which includes both technical support and promoting extended and new services. During project activities, be attuned to the possibility of other work with the client. Be ...

Senior Systems Engineer

Flowood, MS

$87K - $120K/yr

Description Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients ...

Senior Systems Engineer

Flowood, MS · On-site

$87K - $120K/yr

Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This ...

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Client Technical Support Associate information

See Brandon, MS salary details

$15

$27

$55

How much do client technical support associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for client technical support associate in Brandon, MS is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.25 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

What cities near Brandon, MS are hiring for Client Technical Support Associate jobs? Cities near Brandon, MS with the most Client Technical Support Associate job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Branch Counter Sales Associate - HVAC Products | Carrier Enterprise | Pearl, MS
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com
Job Summary:
In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.
Essential Duties and Responsibilities:
  • Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
  • Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
  • Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
  • Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
  • Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
  • Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.
  • Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.
  • This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.

Qualifications:
  • Prior experience in Customer Service.
  • Prior leadership roles with profit and loss responsibility preferred.
  • Experience in leading people in a retail environment.
  • Demonstrated ability to rapidly grow sales in a retail environment.
  • Experience building and maintaining cross-functional relationships.
  • Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Preferred Qualifications:
  • Experience working with HVAC contractors strongly desired.
  • Computer literacy with proficiency in MS Office applications.
  • Ability to work in a team environment and be willing to participate.
  • Ability to function at an above-average level in a technical environment.
  • Prior experience using sales and/or inventory management systems.

Requirements:
  • High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.
  • Experience managing in a B2B environment in distribution or wholesale sales preferred but not required
  • Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Requirements:
  • High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.
  • Experience managing in a B2B environment in distribution or wholesale sales preferred but not required
  • Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.