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Client Technical Support Associate Jobs in Brandon, MS

Legacy Hospice

IT Support Specialist

Jackson, MS · On-site

Escalate complex technical issues to higher support tiers or specialized teams as necessary ... Associate degree in IT or a related field preferred. * Microsoft Certifications are a plus.

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Associate's Degree in Information Technology preferred. - 1-2 years of experience in a helpdesk or technical support role. - Strong knowledge of Windows operating systems. - Experience with M365 ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Associate's Degree in Information Technology preferred. - 1-2 years of experience in a helpdesk or technical support role. - Strong knowledge of Windows operating systems. - Experience with M365 ...

Brown Group

IT Manager

Brandon, MS · On-site

$72K - $89K/yr

The IT Support is responsible for providing technical support, maintaining computer systems, and ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Brown Group Companies

IT Manager

Brandon, MS · On-site

$72K - $89K/yr

The IT Support is responsible for providing technical support, maintaining computer systems, and ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

C Spire

Network Support Specialist I

Ridgeland, MS · On-site

Collaborate with other internal departments and external vendors to resolve client-side technical ... An Associate's degree in Computer Science or a related field. * CCENT or similar industry ...

C Spire

Network Support Specialist I

Ridgeland, MS

Collaborate with other internal departments and external vendors to resolve client-side technical ... An Associate's degree in Computer Science or a related field. * CCENT or similar industry ...

C Spire

End User Specialist

Ridgeland, MS · On-site

Provide on-site and remote troubleshooting and technical support which includes network ... Experience installing, configuring, and maintaining client hardware and software * Knowledge of ...

C Spire

Network Support Specialist II

Ridgeland, MS · On-site

Collaborate with other internal departments and external vendors to resolve client-side technical ... An Associate's degree in Computer Science or a related field. * CCENT or similar industry ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Brandon, MS

Client Technical Support Associate information

See Brandon, MS salary details

$15

$27

$55

How much do client technical support associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client technical support associate in Brandon, MS is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.25 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities near Brandon, MS are hiring for Client Technical Support Associate jobs? Cities near Brandon, MS with the most Client Technical Support Associate job openings:
IT Support Specialist

IT Support Specialist

Legacy Hospice

Jackson, MS • On-site

Full-time

PTO

Posted 27 days ago

Job description

IT Support Specialist
Location: Starkville, Batesville, Southaven, Jackson, OR Hattiesburg Department: Operations
We are seeking a proactive IT Support Specialist to join our Accounting/IT department and support our organization's technology infrastructure. Reporting to the Director of Analytics, you will be responsible for providing Tier 1 and Tier 2 technical support, managing user accounts (including Active Directory and Office 365 setups), maintaining IT asset inventories, and coordinating with both internal teams and external vendors to ensure smooth operations.
Key Responsibilities:
  • Active Directory/O365 User Setup:
    1. Create, modify, and deactivate user accounts in Active Directory.
    2. Ensure users have correct account permissions by collaborating with SSVA (third-party IT vendor).
    3. Maintain compliance with access and security protocols.
  • Tier 1/Tier 2 Support:
    1. Troubleshoot and resolve end-user technical issues efficiently.
    2. Escalate complex technical issues to higher support tiers or specialized teams as necessary.
  • Inventory Management:
    1. Maintain accurate records of IT assets, including hardware, software, and licenses.
    2. Ensure proper allocation and compliance with organizational standards.
  • IT Contracts with Utility Providers:
    1. Manage relationships with utility and service providers.
    2. Negotiate, renew, and maintain IT service agreements to ensure cost-effective operations.
  • System Updates and Maintenance:
    1. Perform regular system updates and routine maintenance.
    2. Ensure compliance with organizational IT policies and security standards.
  • Collaboration with IT Vendors:
    1. Work closely with external vendors to ensure proper system functionality.
    2. Coordinate efforts for system enhancements and issue resolution.

Key Qualifications:
  • High school diploma or equivalent required.
  • Associate degree in IT or a related field preferred.
  • Microsoft Certifications are a plus.
  • Minimum of 1+ years in an IT support setting, preferably in a healthcare environment.
  • Strong communication and interpersonal skills to support end-users effectively.
  • Ability to work collaboratively with both internal staff and external vendors.
  • Demonstrated ability to work independently and prioritize tasks efficiently.

Our Commitment to You:
  • Comprehensive training program and ongoing support from our dedicated leadership team.
  • Flexible onboarding schedule tailored to your comfort and growth.
  • Opportunities for professional growth and career advancement within the organization.

Why Legacy Hospice:
Our mission is centered on providing exceptional care, compassion, and support to patients and their families. We believe in a culture of caring, treating our patients like family and each other with respect and empathy. Our interdisciplinary team works together seamlessly to provide the best possible care to our patients.
Benefits of Working at Legacy Hospice:
  • Competitive compensation package
  • Comprehensive benefits and insurance options tailored to your family's specific needs, including a generous company contribution.
  • Generous PTO policy and multiple paid holidays off.
  • Opportunities for professional growth and career advancement within the organization.

Apply Now to join the Legacy Hospice family and embark on a rewarding journey to help patients and families experience the highest quality of care and support in their final stages of life. Become a vital part of our mission-driven team today!

Apply