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Client Technical Support Associate Jobs in Georgia

The Technical Account Manager (TAM) is a part of the Client Support organization and will act as clients' cross-product technical expert . This includes developing a deep knowledge of the client ...

The Technical Account Manager (TAM) is a part of the Client Support organization and will act as clients' cross-product technical expert . This includes developing a deep knowledge of the client ...

Provide Third Part Support Via Phone/Email/Text to Technicians in the Home * Be available to ... Associates or 2-year tech school degree * 1-5 years hands on field repair of home appliance or TV ...

Provide Third Part Support Via Phone/Email/Text to Technicians in the Home * Be available to ... Associates or 2-year tech school degree * 1-5 years hands on field repair of home appliance or TV ...

Provide Third Part Support Via Phone/Email/Text to Technicians in the Home * Be available to ... Associates or 2-year tech school degree * 1-5 years hands on field repair of home appliance or TV ...

Manager, Technical Support * Work closely with Law Enforcement customers to ensure a stellar ... Determine the urgency of issues for each client and their placement in the prioritization of issues ...

Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...

Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...

Manager, Technical Support * Work closely with Law Enforcement customers to ensure a stellar ... Determine the urgency of issues for each client and their placement in the prioritization of issues ...

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Client Technical Support Associate information

See Georgia salary details

$13

$23

$48

How much do client technical support associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for client technical support associate in Georgia is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.93 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

What cities in Georgia are hiring for Client Technical Support Associate jobs? Cities in Georgia with the most Client Technical Support Associate job openings:
Technical Support Representative

Technical Support Representative

Barracuda Networks Inc.

Alpharetta, GA • Hybrid

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
 
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
 
Envision yourself at Barracuda!    
Barracuda Networks is seeking highly motivated and enthusiastic Technical Support Representatives to deliver high-quality support for our industry leading networking and security solutions. This is an entry level role based in Alpharetta, GA, where you will be responsible for understanding, documenting, and troubleshooting customer product support issues via email, phone, and chat. You’ll work collaboratively within a team environment and report directly to a Technical Support Manager.
    
 
What you’ll be working on    
  • Create, revise and publish internal and public facing product solutions.
  • Interface with customers at a high volume to solve their issues.
  • Develop your skills in network and security products through on-going training.
  • Document, escalate and follow through with product bugs and/or issues.
What you bring to the role    
  • Associates degree in IT, relevant training (CCNA cert/CompTIA/Cisco etc.) or equivalent experience.
  • A customer centric focus - you always aim to make the customer happy.
  • Strong troubleshooting/problem resolution skills.
  • Basic networking or server experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP.
  • Ability to learn and adapt to quickly changing circumstances, direction and strategy.
  • Experience in any of the scripting languages such as Bash, Shell, Perl, Python.
What you’ll get from us    
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.    
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities
#LI-Hybrid
 
 
Job ID: 27-0238