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Client Technical Support Associate Jobs in Georgia

Ubertal Inc

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after ... Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development ...

Relatient

Technical Support Analyst

Atlanta, GA · Hybrid

$23 - $30/hr

This role is responsible for managing client inquiries and issues, supporting add-on orders and adjustments, resolving technical errors, and ensuring seamless coordination across departments. The ...

Relatient

Technical Support Analyst

Atlanta, GA · Hybrid

$23 - $30/hr

This role is responsible for managing client inquiries and issues, supporting add-on orders and adjustments, resolving technical errors, and ensuring seamless coordination across departments. The ...

Relatient

Technical Support Analyst

Atlanta, GA · Hybrid

This role is responsible for managing client inquiries and issues, supporting add-on orders and adjustments, resolving technical errors, and ensuring seamless coordination across departments. The ...

Waystar

Technical Support Analyst

Atlanta, GA

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with ... Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Patientco

Technical Support Analyst

Atlanta, GA

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Georgia

Client Technical Support Associate information

See Georgia salary details

$13

$23

$48

How much do client technical support associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for client technical support associate in Georgia is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.93 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities in Georgia are hiring for Client Technical Support Associate jobs? Cities in Georgia with the most Client Technical Support Associate job openings:
Technical Support Analyst

Technical Support Analyst

Ubertal Inc

Forsyth, GA • On-site

Contractor

Posted 15 days ago

Job description

Job Title: Technical Support Analyst

Location: Forsyth, GA (Hybrid—3 days onsite, 2 days telework after training)
Job Type: Contract | Full-Time
Start Date: November 24, 2025
End Date: June 30, 2026
Openings: 1

About the Role

Seeking a Technical Support Analyst to provide ongoing user support, system administration, and device management for Chrome OS and Google Workspace environments. The position requires both remote and onsite work, including travel to correctional facilities and other state locations, supporting a large-scale, educational technology environment for end users and staff.

Key Responsibilities

  • Manage and administer Google Chrome Management Console and Google Workspace for Enterprise/Education.

  • Track domain metrics including usage, user status, storage, security, and file sharing.

  • Configure, deploy, and update Chromebooks, extensions, and related educational applications.

  • Provide tier 1–2 technical support for users on Chrome OS, Google Workspace, and web-based instructional platforms.

  • Troubleshoot hardware, software, connectivity, Wi-Fi, and endpoint security issues.

  • Enforce device and user policies—content filters, sign-in controls, and security settings.

  • Maintain up-to-date inventory records for devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps for staff.

  • Analyze support trends and recommend improvements in device management and user experience.

  • Collaborate with instructional technology teams to ensure digital learning compatibility.

  • Support Apple devices (Mac support).

  • Travel across Georgia for onsite support as needed (mileage reimbursed for correctional facility visits).

Required Qualifications

  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

  • 2+ years of hands-on experience managing Google Workspace for Education/Enterprise and Chrome OS devices.

  • Proficiency in Google Admin Console, Chrome Management Console, Google Workspace.

  • Proficiency in Apple products and Mac device support.

  • 2+ years supporting IT in an enterprise or educational environment.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web applications and learning management systems (LMS).

  • Strong problem-solving, customer service, documentation, and communication skills.

Preferred Qualifications

  • Google Certified IT Support Professional, Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering and device compliance tools.

Working Conditions

  • Hybrid office with three days onsite/ two days telework after initial six-month training period.

  • Travel required throughout Georgia (must be comfortable visiting correctional facilities).

  • Occasional lifting up to 25 lbs.

  • Fast-paced, educational and enterprise technology environment.

Key Skills

Google Workspace | Chrome OS | Device Management | Technical Support | Apple/Mac Support | Network Troubleshooting | Inventory Management | LMS Support | Documentation | Educational Technology | Hybrid Work