ZipRecruiter

Log In

1

Client Support Jobs in New York (NOW HIRING)

PayArc

Client Support Specialist

Greenwich, CT · On-site

$70K/yr

Develop a strong understanding of company processes and departmental functions to effectively support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to work ...

Rhythm USA

Client Support Specialist

Brooklyn, NY · On-site

$18 - $20/hr

As a Client Support Specialist at Rhythm, you will play a critical role in managing client interactions and supporting our remote patient monitoring services. You will primarily work within client ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

JCW Group

Client Support Associate

New Canaan, CT · On-site

$60K - $70K/yr

Act as a central contact for client questions across digital banking, card services, and treasury-related needs. * Support treasury products by managing documentation, conducting periodic reviews ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

Payarc LLC

Client Support Specialist

Greenwich, CT · On-site

$70K/yr

Develop a strong understanding of company processes and departmental functions to effectively support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to work ...

PayArc

Client Support Specialist

Old Greenwich, CT · On-site

$19 - $25.75/hr

Develop a strong understanding of company processes and departmental functions to effectively support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to work ...

Payarc LLC

Client Support Specialist

Greenwich, CT · On-site

$20.25 - $27.25/hr

Develop a strong understanding of company processes and departmental functions to effectively support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to work ...

Empeon

Client Support Specialist

Montebello, NY · On-site

$18.75 - $25.50/hr

Previous experience in Customer Success, Technical Support, Sales or other client relations fields * Previous experience working for a payroll service provider or as an organization's Payroll Manager ...

Payarc LLC

Client Support Specialist

Greenwich, CT · On-site

$20.25 - $27.25/hr

Develop a strong understanding of company processes and departmental functions to effectively support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to work ...

Northbound Search

Client Support Analyst

Manhattan, NY

$85K - $105K/yr

Support the SEF to ensure regulatory obligations are met on a daily basis and internal/external ... A minimum of 2 years in a client-facing role with a proven record of achievement * A keen awareness ...

Nexora Talent

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

TLA Tech

Director of Client Support

New York, NY · On-site

Director of Client Support Location: Remote, USA Department: Customer Success About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously ...

previous pagenext page

Showing results 21-40

All JobsClient Support JobsClient Support Jobs in New York

Client Support information

See New York salary details

$12

$20

$27

How much do client support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client support in New York is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.88 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in New York? For Client Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in New York look for? The top searched job categories for Client Support jobs in New York are:
Client Support jobs near you
Infographic showing various Client Support job openings in New York as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $42,486 per year, or $20.4 per hour.

Client Support Specialist

PayArc

Greenwich, CT • On-site

$70K/yr

Other

Posted 12 days ago

Job description

Job Type
Full-time
Description
We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.
We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.
Our mission is to give companies the tools they need to change the future of their business.
Job Summary
In this role, you will provide exceptional technical support and customer service to our partners and merchant clients. You will serve as a key point of contact, assisting customers with troubleshooting, issue resolution, and providing clear, professional communication throughout each interaction.
The ideal candidate will have experience supporting payment processing environments and will be responsible for resolving issues related to payment authorizations, batching, clearing, settlement, payment terminals, and payment gateways. This position will also assist with broader customer service functions, collaborate with internal teams to triage and escalate issues, and ensure timely resolution of client needs.
This position reports directly to the Client Engagement Manager.
Requirements
Responsibilities & Duties

  • Independently assist merchants and partners with payment-related inquiries, technical issues, and account support needs, including transaction processing, authorizations, batching, settlement, and deposits.
  • Configure and support payment solutions, including payment terminals, online payment methods, and related integrations.
  • Provide professional and knowledgeable customer service to clients through phone, email and chat interactions.
  • Collaborate with internal teams to investigate, escalate, and resolve complex technical issues.
  • Develop a strong understanding of company processes and departmental functions to effectively support client needs.
  • Demonstrate initiative, strong problem-solving skills, and the ability to work independently while contributing to a team environment.
  • Perform other duties as assigned.
Skills/Competencies
  • Extremely detail oriented
  • Ability to multi-task
  • Good interpersonal skills
  • Strong communication skills
  • Strong relationship building skills
  • Influencing skills
  • Build solutions/problem solver
Qualifications / Experience Required
  • 6+ months of relevant experience
  • Spanish speaking required
  • Proficient in Microsoft Word/Excel

Education Requirements
• High School Degree
• College degree preferred
PM22
Salary Description
Starting at $70,000

Apply