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Client Support Associate Jobs in Michigan (NOW HIRING)

ICONMA

Finance Support Associate

Grand Rapids, MI · Hybrid

$15.75 - $20.50/hr

Finance Support Associate Our client, a Hospitals And Health Care company, is looking for a Finance Support Associate for their Grand Rapids, MI/Hybrid location. Responsibilities include:

ProCare Rx

Client Support Specialist

Southfield, MI

$16.50 - $22.50/hr

... Client Services following Go Live. * Understand and support all internal workflow, while providing ... Associate Degree in Business or Healthcare field preferred; or any combination of education and ...

ProCare Rx

Client Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

... Client Services following Go Live. * Understand and support all internal workflow, while providing ... Associate Degree in Business or Healthcare field preferred; or any combination of education and ...

Sunrise Systems

Finance Support Associate

Grand Rapids, MI · Hybrid

$15.75 - $20.50/hr

Finance Support Associate Job ID: 26-02649 Location: Grand Rapids, MI Duration: 03 months on W2 ... Expenses allowed: no Client Equipment to be provided. Job Summary: Responsible for entering Client ...

Optimal Care

Hospice Client Support Executive

Adrian, MI

$68K - $93K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

New

Optimal Care

Hospice Client Support Executive

Lansing, MI

$77K - $105K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

InterSources

Web Support Associate

New Hudson, MI

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities ... Processing health care provider requests for access to Provider Secured Services at client site

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities ... Processing health care provider requests for access to Provider Secured Services at client site

Optimal Care

Hospice Client Support Executive

Grand Blanc, MI · On-site

$65K - $88K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

RH-USA Inc

Gallery Support Associate

Detroit, MI

$25 - $28/hr

Gallery Support Associate RH at its core is about taste, and we believe the idea of scaling taste ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

Optimal Care

Hospice Client Support Executive

Okemos, MI · On-site

$80K - $110K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

Optimal Care

Hospice Client Support Executive

Adrian, MI · On-site

$80K - $110K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

New

Optimal Care

Hospice Client Support Executive

Mason, MI · On-site

$80K - $110K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

Optimal Care

Hospice Client Support Executive

Holt, MI · On-site

$80K - $110K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

Optimal Care

Hospice Client Support Executive

Lansing, MI · On-site

$80K - $110K/yr

Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives ... Associate degree or Bachelor's degree preferred * Demonstrates active involvement in professional ...

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Client Support Associate information

See Michigan salary details

$10

$17

$24

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Michigan are hiring for Client Support Associate jobs? Cities in Michigan with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Michigan as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 47% Full Time, 49% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,288 per year, or $17.4 per hour.
Finance Support Associate

Finance Support Associate

ICONMA

Grand Rapids, MI • Hybrid

$15.75 - $20.50/hr

Other

Medical

Posted 3 days ago

Job description

Finance Support Associate

Our client, a Hospitals And Health Care company, is looking for a Finance Support Associate for their Grand Rapids, MI/Hybrid location. Responsibilities include:

  • Responsible for entering client professional charges into the appropriate billing system.
  • Provides charge entry support for client Medical Group (Professional).
  • Identifies and corrects problems with registration prior to charges being updated for the day.
  • Accurately enters all charges into the system and posts to the appropriate account.
  • Verifies and maintains processes that result in appropriate turnaround time of encounter forms.
  • Identifies trends in encounter form errors and communicates to appropriate offices.
  • Reviews charge summaries from the client Medical Group (Professional) practices.
  • Make appropriate changes in charge entry to correct any charge entry errors.

Requirements include:

  • Attention to detail
  • Banking
  • Customer Service
  • Excel
  • Facets
  • Reconciliation
  • Detail oriented, banking experience, customer service, excel, comfortable with technology, quick learner, able to research and reconcile accounts.
  • High School Diploma or equivalent
  • Associate's Degree
  • Less than 2 years of experience typically gained through knowledge/skills/abilities of previous ICD/CPT coding, registration and/or billing, medical terminology. and insurance guidelines. Required

Why should you apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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