ZipRecruiter

Log In

1

Client Support Associate Jobs in Detroit, MI (NOW HIRING)

ProCare Rx

Client Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

... Client Services following Go Live. * Understand and support all internal workflow, while providing ... Associate Degree in Business or Healthcare field preferred; or any combination of education and ...

ProCare Rx

Client Support Specialist

Southfield, MI

$16.50 - $22.50/hr

... Client Services following Go Live. * Understand and support all internal workflow, while providing ... Associate Degree in Business or Healthcare field preferred; or any combination of education and ...

InterSources

Web Support Associate

New Hudson, MI

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities ... Processing health care provider requests for access to Provider Secured Services at client site

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities ... Processing health care provider requests for access to Provider Secured Services at client site

RH-USA Inc

Gallery Support Associate

Detroit, MI

$25 - $28/hr

Gallery Support Associate RH at its core is about taste, and we believe the idea of scaling taste ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

Actalent

Business Support Associate

Troy, MI

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

RH

Gallery Support Associate

Detroit, MI · On-site

$16.75 - $21.75/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

Actalent

Business Support Associate

Troy, MI

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Troy, MI · On-site

$20.19/hr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Chico's FAS

Support Associate - Chico's

Troy, MI

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence • Supports ...

Restoration Hardware

Gallery Support Associate

Detroit, MI

$16.75 - $21.75/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

RH

Gallery Support Associate

Detroit, MI · On-site

$25 - $28/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

Chico's FAS, Inc.

Support Associate - Chico's

Troy, MI · On-site

$16 - $20.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence * Supports ...

Actalent

Business Support Associate

Troy, MI · On-site

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Innova Solutions

Sales Support Associate

Troy, MI · Remote

$20 - $23.13/hr

A client of Innova Solutions is immediately hiring for aSales Support Associate Position type: Full-time, Contract Duration: 12 months, possible extension Location: Remote / Troy, MI 48083 What You ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven ... Associates to consult, design, implement, and support hardware/software solutions required by ...

next page

Showing results 1-20

People also search for

All JobsClient Support Associate JobsClient Support Associate Jobs in Detroit, MI

Client Support Associate information

See Detroit, MI salary details

$11

$19

$28

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Detroit, MI is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Detroit, MI are hiring for Client Support Associate jobs? Cities near Detroit, MI with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Detroit, MI as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 44% Full Time, 52% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,216 per year, or $19.8 per hour.
Client Support Specialist

Client Support Specialist

ProCare Rx

Southfield, MI • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Duties include but are not limited to:
  • Establish and maintain professional relationships with clients, across multiple levels of client organizations, while serving as the primary contact for selected clients and providing support of accounts (secondary) to the Strategic Account Manager.
  • Develop and maintain a working knowledge of client's objectives, plan designs, and overall needs of clients.
  • Responsible for understanding the client's organization & structure, product/services and staying aware of any changes.
  • Conduct regular service/relationship communications with clients.
  • Identifying, researching, resolving, and providing prompt follow up to all client issues.
  • Actively engage and participate in client meetings and conference calls and maintain all documentation and follow up as needed and/or requested.
  • To provide consulting and ongoing training and education to assigned accounts as needed.
  • Collaborate with cross functional teams to represent client(s) internally and coordinate function such as problem resolution, system implementations, project completion and/or to address ongoing pharmacy service's needs.
  • Utilizes various data and analytics tools to prepare reports, written communication, and/or presentations as needed.
  • Work with the Implementation team to provide smooth transition to ongoing Client Services following Go Live.
  • Understand and support all internal workflow, while providing ideas and suggestions for improved processes.
  • Maintain ProCareRx systems to assure documentation of client communications and client information is updated and accurate; includes but not limited to; new addresses, client contacts, all interactions, meetings, etc.
  • Communicate regularly and as required with Client Services leaders, to provide necessary, timely feedback and assessment of client relationships, active projects, and/or any relevant information/activities on client accounts.
  • Contribute to a team effort by performing other duties as may be assigned

Job Requirements:
  • Associate Degree in Business or Healthcare field preferred; or any combination of education and experience which would provide an equivalent background, managing business operations and/or customer relationships, ideally in Healthcare Operations.
  • Pharmacy Tech or PBM account management experience a plus.
  • Proficient in Microsoft Office and other exposure to industry-related applications and software.
  • Prior employment in a position requiring use of analytical, problem solving, and critical thinking skills.
  • Self-motivated, with the ability to work both independently, as well as cohesively within a team setting, with limited supervision in a fast-paced environment with timely turnarounds
  • Exceptional organizational and time management skills
  • Exceptional verbal and written communication skills to effectively communicate with peers, colleagues, and all levels of management

Physical Demands:
Requires sitting, standing, and occasional light lifting.
The Perks of Joining Our Team:
We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:
  • Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
  • Time to Recharge: Paid vacation and holiday pay.
  • Focus on Your Wellness: We offer a robust Employee Wellness Program.
  • Invest in Your Future: 401 k with a company match.
  • Support System: Employee Assistance Program provides confidential support and counseling.
  • Get Rewarded for Referring Great People: Employee referral program.

ProCare Rx will never ask for a financial commitment from an applicant, as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.
ProCare Rx is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply