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Client Support Associate Jobs in Michigan (NOW HIRING)

R1 RCM

Client Delivery Associate

Detroit, MI · On-site

$46K - $72K/yr

The Client Delivery Associate supports R1's Revenue Performance Services, including DRG Validation and Charge Capture solutions. This role assists with internal initiatives and client product ...

New

FastTek

IT Operations Support Senior Associate

Wayne, MI

$15.25 - $20/hr

IT Operations Support Senior Associate #1059554 Position Description: Employees in this job ... FastTek Global is financially strong, privately held company that is 100% consultant and client ...

Tory Burch

$14 - $16/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Collabera

Help Desk Support

Ann Arbor, MI

$17 - $22/hr

Duration: 4 Months Provide exemplary client support and technical issue resolution via phone and ... Associates or bachelor's degree a plus Ability to work overtime with a varied schedule including ...

J.L. Nick & Associates

Multiple Positions

Ann Arbor, MI · On-site

As a growing and client-focused technology solutions company, we're expanding our team with remote, home-office-based positions across both technical and business support roles. If you're passionate ...

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Client Support Associate information

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Michigan are hiring for Client Support Associate jobs? Cities in Michigan with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Property Support Associate

United Wholesale Mortgage

Pontiac, MI • On-site

$17 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services

Job description

The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency.
This role requires 100% onsite attendance in our Pontiac office.
Shifts available: 7am-4pm, 11am-8pm, 1pm-10pm
WHAT YOU WILL BE DOING
  • Monitoring various company supply levels by departmental needs.
  • Responsible for corporate event set ups and resets.
  • Furniture deliveries as needed.
  • Assist with Interoffice/Regular Mail services.
  • Assist with recycling bins throughout company when needed.
  • Remove trash throughout company when overflow.
  • Deliver Paper and/or supplies to departments when needed.
  • Changing, Cleaning and Maintenance of fountain pop machines and flavor coffee machines.
  • Data entry and other administrative duties as needed

WHAT WE NEED FROM YOU
Must Have Qualifications:
  • High School Diploma
  • Sense of Urgency
  • Great communication skills
  • Basic mechanical skills: Tape Measure, etc.
  • Strong commitment to providing elite client service
  • Able to lift over 50 pounds
  • Able to operate push cart or Hand Cart/Trolley

THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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