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Client Success Jobs in Pickering, ON (NOW HIRING)

Boldr

Manager, Client Success

Toronto, ON · On-site

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

Boldr

Manager, Client Success

Toronto, ON · On-site

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

Boldr

Manager, Client Success

Toronto, ON · On-site

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

Trivium

Client Success Manager

Toronto, ON · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role -- preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with measurable ...

Trivium

Client Success Manager

Toronto, ON · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role - preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with measurable ...

Bask Health

Client Success Manager

Toronto, ON

Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization * Experience in e-commerce * Experience with large- to enterprise ...

WSI

Client Success & Growth Manager (Remote)

Toronto, ON · Remote

CA$55K - CA$60K/yr

Client Success & Growth Manager About the Role We're looking for a Client Success & Growth Manager to support our network of marketing consultants across North America. This is a hands-on, growth ...

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All JobsClient Success JobsClient Success Jobs in Pickering, ON

Client Success information

See Pickering, ON salary details

$21.7K

$55.8K

$110K

How much do client success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success in Pickering, ON is $55,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,758.00 and $66,077.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Pickering, ON? The most popular types of Client Success jobs in Pickering, ON are:
What job categories do people searching Client Success jobs in Pickering, ON look for? The top searched job categories for Client Success jobs in Pickering, ON are:
What cities near Pickering, ON are hiring for Client Success jobs? Cities near Pickering, ON with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Pickering, ON as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,849 per year, or $26.9 per hour.

Client Success Manager

GAM Technical Services

Toronto, ON • On-site

Full-time

Medical, Dental, PTO

Re-posted 2 days ago

Job description

About GAM Tech
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.

Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our clients receive the best possible IT support and business solutions.


Key Responsibilities
•    Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
•    Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
•    Collaborate with internal teams to ensure timely and high-quality service delivery.
•    Develop account plans aligned with client goals and GAM Tech’s strategic offerings.
•    Drive renewals and identify upsell or cross-sell opportunities.
•    Monitor account health metrics and proactively resolve client concerns.
•    Coordinate with the Service Delivery team to ensure seamless communication and escalation handling.
•    Stay current on industry trends, cybersecurity developments, and MSP best practices.


Qualifications & Experience
•    Minimum 5 years of experience in Account Management or Client Success within an MSP or IT services environment.
•    Proven success in managing multiple client relationships with a consultative, customer-first approach.
•    Strong understanding of IT service delivery models, managed services, and cybersecurity fundamentals.
•    Excellent communication, presentation, and relationship-building skills.
•    Analytical mindset with the ability to identify client needs and business opportunities.
•    Experience with CRM and PSA systems (HubSpot, HaloPSA, or similar).
•    A proactive attitude, accountability for results, and genuine care for client outcomes.


What We Offer
•    Performance commissions based on retention and growth.
•    Comprehensive health and dental benefits.
•    Paid time off and flexible work options.
•    Opportunities for professional development and advancement.
•    A supportive team environment built on Teamwork, Care, Communication, Accountability, and Positive Attitude.


Work Schedule
Full-time, Monday–Friday. 


Apply Now

Ready to join a company where you can truly make an impact? Apply today with your resume and a brief cover letter telling us why you’d be a great fit for the Account Manager / Client Success Manager role at GAM Tech.


Additional Information
We value a diverse and inclusive workplace. If you require accommodation during the hiring process, please let us know and we’ll ensure reasonable arrangements are made.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
No phone calls or website inquiries, please.